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  • Glossary of Terms

Glossary of Terms

This glossary of terms will explain some common acronyms and terminologies used in travel:

ABTA

ABTA stands for the Association of British Travel Agents. We are members of ABTA and follow their code of conduct which is designed to ensure we maintain high standards so you can travel with confidence.

ATOL

ATOL stands for Air Travel Organiser's Licence. The law says your holiday must be protected if it is a package holiday. ATOL is a UK financial protection scheme and it protects most air package holidays sold by travel businesses. If a travel business with an ATOL ceases trading, the ATOL scheme protects consumers who had booked ATOL protected holidays with the business. It will support consumers currently abroad and provide financial reimbursement for the cost of replacing parts of an ATOL protected package.

Board Basis (Meal Plan)

The board basis denotes which (if any) meals and drinks are included within your holiday package:

RO (Room Only)

No meals are included in the price of your holiday. You will need to pay for meals locally at your hotel (if available) or at local restaurants.

SC (Self-catering)

No meals are included in the price of your holiday. Your hotel room will have facilities to cook food purchased locally (such as a hob/oven/microwave and a fridge).

BB (Bed and Breakfast)

Breakfast is included every morning at your hotel and in the price of your holiday.

HB (Half Board)

Breakfast and Dinner are included daily at your hotel and in the price of your holiday.

FB (Full Board)

Breakfast, Lunch and Dinner are included daily at your hotel and in the price of your holiday.

AI (All-inclusive)

Breakfast, Lunch, Dinner and drinks are included daily at your hotel and in the price of your holiday.

CAA

The Civil Aviation Authority who administer the ATOL scheme. See ATOL above for more information.

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Here you’ll find answers to any questions you may have before booking your holiday, escorted tour or river cruise.

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We want to make preparing for your holiday as easy as possible. Find answers to your pre-departure questions here.

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If you are currently on holiday or have any questions about what to expect you will find the answers here.

After Your Holiday

Just returned from your holiday? Then this is where you’ll find answers to any questions you may have.

Airports & Flights

You’ll find information on any questions you may have about your airline and airports here.

Travel Advice

General advice on travel abroad including COVID-19, country specific information and other useful tips.

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