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Find answers to popular travel questions.Search above or browse by topic below
This glossary of terms will explain some common acronyms and terminologies used in travel:
ABTA stands for the Association of British Travel Agents. We are members of ABTA and follow their code of conduct which is designed to ensure we maintain high standards so you can travel with confidence.
ATOL stands for Air Travel Organiser's License. The law says your holiday must be protected if it is a package holiday. ATOL is a UK financial protection scheme and it protects most air package holidays sold by travel businesses. If a travel business with an ATOL ceases trading, the ATOL scheme protects consumers who had booked ATOL protected holidays with the business. It will support consumers currently abroad and provide financial reimbursement for the cost of replacing parts of an ATOL protected package.
The board basis denotes which (if any) meals and drinks are included within your holiday package:
No meals are included in the price of your holiday. You will need to pay for meals locally at your hotel (if available) or at local restaurants.
No meals are included in the price of your holiday. Your hotel room will have facilities to cook food purchased locally (such as a hob/oven/microwave and a fridge).
Breakfast is included every morning at your hotel and in the price of your holiday.
Breakfast and Dinner are included daily at your hotel and in the price of your holiday.
Breakfast, Lunch and Dinner are included daily at your hotel and in the price of your holiday.
Breakfast, Lunch, Dinner and drinks are included daily at your hotel and in the price of your holiday.
The Civil Aviation Authority who administer the ATOL scheme. See ATOL above for more information.