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Find answers to popular travel questions.Search above or browse by topic below

Airports & Flights

You’ll find information on any questions you may have about your airline and airports here.

Airline FAQ

Aer Lingus - Useful Information

Air Canada - Useful Information

Air China - Useful Information

Air France - Useful Information

Air Malta - Useful Information

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Flights FAQ

How do I check in for my flight?

Can I bring medication on my flight?

What is my airline reference?

Online check-in

EasyJet check-in

Jet2 check-in

Ryanair check-in

Airports FAQ

When should I arrive at the airport for my flight?

Which terminal do I fly from?

Rules on taking liquids through security

Help Centre Topics

Before You Book

Here you’ll find answers to any questions you may have before booking your holiday, escorted tour or river cruise.

Before You Travel

We want to make preparing for your holiday as easy as possible. Find answers to your pre-departure questions here.

On Holiday

If you are currently on holiday or have any questions about what to expect you will find the answers here.

After Your Holiday

Just returned from your holiday? Then this is where you’ll find answers to any questions you may have.

Airports & Flights

You’ll find information on any questions you may have about your airline and airports here.

Travel Advice

General advice on travel abroad including COVID-19, country specific information and other useful tips.