Name: Otium Family Stone
Price range: from £0pp (7 nights includes flights and transfers)

Select Room & Board Basis | Mercury Holidays

Product Details

Pool

Not sure where to start with this hotel to be honest. It's a strange one. On arrival at 2:30am on a Sunday morning we were greeted with the instant option to upgrade our rooms.. having just missed our flights out by about 5 mins due to rail issues, and spending almost 2k trying to get the family out 4 hours later, I wasn't in the mood to be having that discussion. 
Thankfully, the reception staff quickly figured that out and put us in upgraded rooms FOC for 48 hours until we'd rested and considered our options.
The hotel team quickly appreciated the scenario after a couple of days  and kindly kept our nicer rooms for us for the entire duration. Thank you guys! That was appreciated.
So, the bad points about Otium, well look, its an older hotel, it doesn't have the bells and whistles of the newer, more upmarket hotels. The staff know it and as a guest, you should too, but you aren't paying for the posh, swanky, all inclusive with the gold and chrome finishes.
I'll be honest, and say the food was a bit hard going. We aren't fussy in particular, but the options were limited in comparison with others we have been to. My advice to Otium would be to up your pricing point a bit and give the catering team some more money to work with, especially at breakfast - no variety for 12 days is difficult.
Now the good,
The whole team were great to try and make our stay a pleasant one. Shout out to the entertainment team. They are a riot. They have a good go at getting the somewhat slow going holiday makers off their loungers and doing stuff. 
The pool activities were a laugh to watch, fun foam party, and the live music and shows we saw were good. 
Huge shout out to the staff at the Ice Cream and Snack area. Polite, helpful and friendly and couldn't ask for more.
The pools are fab, clean and well maintained and the grounds themselves are pretty and tranquil.
The beach area and bar is a great addition, but I would also suggest that Otium could clean their area of the beach a bit. Tourists who smoke tend to not give a hoot where they litter and a little dig in the sand should not unveil fag ends when a 5 year old is building a sandcastle. Especially not in that magnitude. I smoke and even I was disgusted, being a respectful one who keeps his habit as unoffensive to others as possible.
Like I said, it's a strange one. Go there with an open mind, be prepared to eat out a couple of times during your stay to keep some variety and don't expect the earth and you'll actually find you have a good time. At least we did. It's a slow burner and we were in the end, sad to say goodbye to the place.

First impressions don't always count. 

Upon arrival we instantly had our room upgraded to a “superior room” for 2 days. I wouldn’t say that the room was any better than a standard and wouldn’t have been very happy if had paid extra but it was fine and the shower was very good. After the two days was told we could stay in that room but “remember to do your tripadvisor review’ !!! Seemed like a bit of a con as speaking to other English families this was the same for them! Hotel is primarily for Russian holiday makers, however we still enjoyed it. Good hotel activities, great pool and beach area. We enjoyed the food however a few basic things missing like chips or toast making facilities at breakfast. Beware … don’t lose your key card! The reception charged us £10 for this - absolutely ridiculous in my opinion. Never had this in any other hotel and left me feeling very annoyed leaving the hotel. Air con was turned off in whole hotel half way through our stay too which was annoying as still very hot at night. Overall had a good holiday but probably wouldn’t go back to this hotel.

Review from English couple - okay, not 5 star!!

Honest review from British group that have just returned. The hotel is not a new one it's quite old but not shabby at all. The main entrance,lobby and bar area is quite grand in fact. We booked a standard room but were upgraded to a superior room free of charge.
The pool areas and gardens are really nice and well kept with grassy areas and well established trees,plants and flowers.
The hotel is mainly geared up for the Russian and German guests which is their main clientele. I'd say 70 per cent Russian 20 German and 10 from everywhere else. The staff do speak some English though and are very good and the entertainment team speak all languages so everyone knows what's going on. If you want to engage with them or not it's cool with them.
Food is probably about average I'd say. We didn't starve there and found something everyday. There's also a snack bar behind the quiet pool that serves the usual burgers etc. They do jacket potatoes as well straight from the oven, they're really nice!
Rooms are cleaned daily and are in a decent condition with towels changed regularly too.
All in all a very enjoyable relaxing 10 days spent there with perfect weather as well,still in the 30's in October!
Would we return? Yeah probably.

Honest review

We were in this hotel last summer, in August. I can only say that this is not a 5-star hotel, it doesn't even deserve 4 stars, and here's why:
- The rooms are incredibly small and cramped.
- The food is desperate, poorly prepared and the same every day. There were NEVER fries on the menu during our stay. The food is quickly grabbed and there is no refill.
- Pools are always crowded, the pool with slides is dirty and also very crowded.
- The night program is as bad as the diluted cocktails they serve.
- The beach is dirty and crowded, sunbeds are old. You have zero privacy since the person next to you on the beach is actually in your lap...
- The animation on the beach and on the pool is equally uninteresting and unimaginative.
- The children's program is almost non-existent.
The whole experience was very bad and I really can't believe that someone has the nerve to write that this is a 5 star hotel. Avoid it in a wide circle.

Worst experience ever

Honestly - been to turkey for last 5 years . 
This hotel was dire .
Food was awful - same mundane every single night . Saving grace was the snack bar at lunch time for pizza type food . 
Staff unhelpful with broken bed in parents room .
Unhelpful when son’s mobile phone was stolen .
Rooms were not the best but we had no issues in ours .
Pools
Were fine and entertainment staff were great .

Reconsider

Located on an area of 32,000 m2, 300 metres from the sandy beach and approximately 10 km away from the historical attractions at Side, this large hotel comprises a total of 362 rooms spread over 7 buildings in magnificent gardens. The impressive pool area is surrounded by date trees, which helps to create a truly Mediterranean atmosphere while other features include a range of sporting and entertainment activities for most ages, an indoor wellness centre and private beach area with snack bar.

Indian Ocean

Seychelles

Escorted Tours

Holidays

Multi-Centres

Africa

South Africa

Private Tours

Latin America

Colombia

North America

Canada

South East Asia

Philippines

Madagascar

Vietnam

Escorted Rail Journeys

Caribbean

Jamaica

Indian Subcontinent

Bhutan

East Asia

Taiwan

Namibia

Europe

Portugal

All trip types

River Cruises

Botswana

Central Asia

Georgia

Kazakhstan

Tibet

Cambodia

Thailand

Costa Rica

Mongolia

Middle East

Dubai

Maldives

Mauritius

Kenya

Sri Lanka

Australasia

Australia

Cuba

Japan

South Korea

Cyprus

France

Indonesia

Kyrgyzstan

Czech Republic

China

Morocco

Tanzania

Peru

Brazil

Albania

Kerala

Chile

Nepal

Escorted Walking Tours

Algarve

Romania

Jordan

Borneo

Malaysia

Uzbekistan

India

Turkey

Tenerife

Malta

Madeira

Lanzarote

Benidorm

Bali

Croatia

New Zealand

Fly Drives

Mexico

Israel

Ecuador

Egypt

Netherlands

Norway

Italy

Spain

Iceland

Austria

Oman

Gozo

United Arab Emirates

Costa del Sol

Greece

Gran Canaria

Antigua

Grenada

Majorca

Saint Lucia

Abu Dhabi

Barbados

Fuerteventura

Opening Times

Mercury Holidays opening times

About Us

Contact us

Online Brochures

Order a FREE Brochure

Terms and Conditions

ABTA & ATOL

How to Book

Holiday Insurance

Airport Extras

Charities we support

Early Holiday Booking

Privacy Policy

More Info

All inclusive holidays are all about keeping things simple and stress-free. Leaving you with the sense of relaxation, knowing everything is covered and there are no extra expenses!

All-Inclusive

Pay no extra for being a solo traveller with our no single supplement special offers!

No Single Supplement & Solo Offers

Stay longer for less, with our stay 14 nights pay for 7 nights holiday deal! This offer is available with a great selection of our hotels

2nd Week Free & 14 Night Offers

Stay 21 nights pay for 14 nights! Choose one of our excellent value long stay holiday offers. Stay longer for less!

3rd Week Free & Long Stay Offers

Special Offers

Your exclusive discount code is now unlocked!

Sign Up and Save

Special Offers (view all)

Trip Type

Sort by

More Info (view all)

Otium Family Stone