14-DAY ARCTIC CIRCLE CROSSING: NORTH CAPE SOLSTIC

If booking more than 12 weeks before departure a deposit of £1300.00pp will need to be paid at the time of booking with the full amount payable at 12 weeks prior to departure. The deposit applies to adults and children. If you are within 12 weeks of travel then the full balance of the holiday will be payable.

A visa is not required for your trip to Norway. To enter Norway your passport must; have a ‘date of issue’ less than 10 years before the date you arrive and have an ‘expiry date’ at least 3 months after the day you plan to leave. Sources of information include; https://www.gov.uk/foreign-travel-advice.

Further advice should be sought from the applicable tourist authority for other nationalities and for general queries. We strongly advise you check your destinations’ Tourist Board or Embassy for the most up-to-date guidelines regarding passport validity.

Please note that final flight details will be confirmed on your final documentation which will be sent to you approximately 21 days before departure. Check in baggage is included with your flight. A printed E-ticket is no longer required at check-in, all you need to do is present your passport to the staff at the desk and your boarding pass will be given to you.

To assist you with this, we have arranged travel insurance in partnership with Holiday Extras. To arrange your travel insurance with Holiday Extras, please call 0800 781 4237 and quote 'WK830' for preferential rates. Please ensure you provide us with the name of your insurer, policy number and their 24-hour emergency contact number as soon as possible. Mercury Holidays will not be liable for any costs incurred by you due to your failure to take out suitable travel insurance from the date of booking.

It is your responsibility to check any health and vaccination requirements applicable to your booked arrangements. We can only provide general information about this. Health and hygiene facilities and disease risks vary from country to country. You should take health advice about your own needs as early as possible and in good time before your departure. Sources of information include; www.fco.gov.uk, www.travelhealthpro.org.uk/, www.hpa.org.uk, your General Practitioner or a specialist clinic.

All our tours feature a “Tour Pace” to help find the right holiday for you. To travel on any of our tours requires unaided mobility and the ability to stroll around the sights, climb stairs and get on and off coaches and boats. The tour pace is rated Intermediate. A good level of fitness is required as you may be on your feet for several hours per day, though this will be interspersed with regular breaks and will vary from day to day. You will be walking around the sights, and may be getting on and off boats and coaches.

On board your ship refreshments from the bar, souvenirs and Wifi will be charged to your cabin. The day before departure you can settle your bill with the Ship’s Manager and pay by credit card Visa or MasterCard only or cash in Euro or Dollar only. The price and standard currency on board the vessels is Euro. There are foreign exchange offices and cash machines available at the airport However It is important that you budget carefully and ensure you have the right form of currency before you arrive in the country.

As normal practice you may be asked for your credit card details on check-in at the hotel in order to cover any extras incurred during your stay. If you do not have a credit card, you may be asked for a cash deposit. MasterCard and Visa are widely accepted in hotels as well as American Express.

You will need to take money with you to cover any personal purchases such as souvenirs, laundry, any meals not included in the itinerary as well as drinks and any additional snacks.

The minimum number of travellers in your group will be 1. If we are not able to operate your departure date, then you may be asked to change to a different date and a full refund will be made available to you should this alternative not be suitable.

Please note: your cruise is shared with international clients from other companies.

Excursions during your cruise are in shared services, meaning that these excursions are not exclusive to Mercury Holidays customers, you will have a English-speaking local guide present during these excursions ensuring that you have first-hand knowledge at all times. This guide will only be available during excursions.

Please note: your cruise is shared with international clients from other companies.

Mercury Holidays has visited and inspected all cruise ships to ensure that they meet the high standards of service which we require for our clients. If the ship detailed is not available, an alternative will be used of a similar standard. Your accommodation is selected for convenience, location, comfort or character. Hotel accommodation is generally rated as local three to four-star standard. All group tours hotels have private bathroom facilities and air-conditioning, where needed. Rest assured that all accommodation used by Mercury Holidays is regularly inspected by our staff and partners to ensure that standards meet your needs.

Please contact Customer Experience for questions about other dietary requirements or allergy information. Vegan, vegetarian options are available, all meal requests need to be sent over to our suppliers before travel.

On your arrival, you will be met by a representative from our local agent, who will show you to your transfer vehicle. Your national guide will be on hand 24 hours a day should you have any queries.

Boarding Procedures

Guests are encouraged to complete the Online Check-in process at hollandamerica.com and, if possible, download the Holland America Line Navigator App. Once Online Check-in is complete, travellers should either print their Boarding Pass or access the electronic version via the Navigator App.

At the pier, guests must present their Boarding Pass, have their passports and applicable visas verified, and have their photo taken if one was not uploaded through the app. Stateroom keycards will be delivered directly to staterooms.

Important Notes:

• Online Check-in must be completed prior to the sail date. • Required documents for check-in include: o Boarding Pass (available via Express Docs) o Proof of citizenship o Applicable visas

To comply with U.S. security regulations, Holland America must submit guest information to law enforcement at least 60 minutes before departure. This requires all information to be submitted no later than 90 minutes before the ship’s departure. Guests who do not complete Online Check-in beforehand or arrive late to the terminal risk being unable to board. Costs incurred to join the vessel at the next port will be the guest’s responsibility.

Ship Identification Card:

Upon completing check-in, guests will receive a ship ID card, which serves as identification for embarkation, disembarkation, onboard purchases, and access to staterooms. When boarding or leaving the ship, guests should carry their ship ID card along with a government-issued photo ID. Terminal security may also require a valid picture ID.

Embarkation Details:

Boarding begins at 12:00 p.m., and all guests must check in no later than 90 minutes before the published sailing time. Passports will be collected during check-in for secure handling by staff, as some ports require face-to-face immigration inspections. Guests are encouraged to bring photocopies of their passport pages as a precaution.

Although embarkation may start as early as 11:30 a.m., preparation of staterooms will be underway, with readiness anticipated by approximately 1:00 p.m. Guests are welcome to relax in bar, lounge, or pool areas while waiting. Checked baggage will be delivered to staterooms later in the afternoon.

Holland America ensures an organized and seamless embarkation process, allowing guests to start their cruise stress-free.