How can we help you?
Find answers to popular travel questions.Search above or browse by topic below
Find answers to popular travel questions.Search above or browse by topic below
We strongly recommend that you and all members of your party are suitably insured as soon as you book your holiday. It is a condition of booking that you must have suitable travel insurance. It is important that you purchase travel insurance that suitably covers your participation in whatever activities you may undertake at the time that you make your booking.
Ensuring that your holidays are adequately protected is one of our main priorities. That's why we have specifically chosen Holiday Extras as our preferred provider to ensure that you are protected before and whilst you are travelling. Holiday Extras are authorised and regulated by the Financial Conduct Authority and have been awarded the “Best Travel Insurance Provider” by the Travel Weekly Globe awards for the past twelve years.
For more information or to obtain a quote please go to their website https://www.holidayextras.com/travel-insurance.html?agent=WK830 Or call them on 0800 083 3551 to speak to a friendly advisor.
Please ensure you provide us with the name of your insurer, policy number and their 24 hour emergency contact number as soon as possible. Mercury Holidays will not be liable for any costs incurred by you due to your failure to take out suitable travel insurance from the date of booking.