Secrets of Sri Lanka - Private Tour

The order of events and sightseeing may vary according to local conditions or for operational purposes. For this reason, we have indicated approximate times only. Your local guide will inform you of any schedule changes as they are informed of them. The driving times listed are point to point and do not include the duration of excursions or stops en route. Some road construction and/or weather conditions may lengthen the driving times. Our intention is to adhere to the day-to-day itinerary as printed; however order of events and sightseeing may vary according to local conditions.

If booking more than 12 weeks before departure a deposit of £295.00pp will need to be paid at the time of booking with the full amount payable at 12 weeks prior to departure. The deposit applies to adults and children. If you are within 12 weeks of travel then the full balance of the holiday will be payable.

British passport holders are required to obtain an Electronic Travel Authorisation (ETA) prior to travel to Sri Lanka. To apply, please visit the official website: https://eta.gov.lk/slvisa/ where ETA applications are currently free of charge.

Alternatively, if you would prefer assistance with the application process, we recommend The Travel Visa Company, who can apply for the ETA on your behalf for a service fee. Please call 01270 250 590 and quote “Mercury Holidays”.

Passports must be valid for a minimum period of six months from the date of arrival into Sri Lanka.

Visa and entry requirements are subject to change. Obtaining the correct documentation for travel is the responsibility of the traveller and not Mercury Holidays. We recommend checking with the Sri Lankan Tourist Board, Embassy, or the UK Foreign, Commonwealth & Development Office prior to departure for the latest visa and passport validity requirements.

We strongly recommend that you and all members of your party are suitably insured as soon as you book your holiday. It is a condition of booking that you must have suitable travel insurance. It is important that you purchase travel insurance that suitably covers your participation in whatever activities you may undertake at the time that you make your booking. To assist you with this, we have arranged travel insurance in partnership with Holiday Extras, including up to a 20% discount, which is given to all Mercury Holidays customers. To arrange your insurance with Holiday Extras, please visit https://www.mercuryholidays.co.uk/info/insurance for more details. Please ensure you provide us with the name of your insurer, policy number and their 24 hour emergency contact number as soon as possible. Mercury Holidays will not be liable for any costs incurred by you due to your failure to take out suitable travel insurance from the date of booking.

It is your responsibility to check any health and vaccination requirements applicable to your booked arrangements. We can only provide general information about this. Health and hygiene facilities and disease risks vary from country to country. You should take health advice about your own needs as early as possible and in good time before your departure. Sources of information include; www.fco.gov.uk, http://travelhealthpro.org.uk/, www.hpa.org.uk, your General Practitioner or a specialist clinic.

All our tours feature a “Tour Pace” to help find the right holiday for you. To travel on any of our tours requires unaided mobility and the ability to stroll around the sights, climb stairs and get on and off coaches and boats. The tour pace of Secrets of Sri Lanka is rated Active. A good level of fitness is required as you may be on your feet for approximately four hours in a day, though this will be interspersed with regular breaks and will vary from day to day. You will be walking around the sights, and you will be getting on and off coaches, and climbing steps which may be irregular. You will stay in variety of hotels throughout the tour. Our guides will always endeavour to provide the highest level of service and assistance; however, they cannot be expected to cater for customers who are unfit to complete the itinerary. Early morning flights depending upon the schedule and some early morning sightseeing’s are also in this tour. Please note there are approximately 1,300 steps to Sigiriya Rock Fortress, Be sure to take a bottle of water and keep yourself hydrated. The last place to buy water is a canteen near the main entrance

The currency in Sri Lanka is the Rupee (LKR) and it is a closed currency. This means it is not possible to buy Sri Lankan money in the UK before you travel. It is important to budget carefully as you should not take any Rupee (LKR) out of Sri Lanka when you depart. There are foreign exchange offices and cash machines available in most places during your tour. Your tour guide will assist you at the start of your tour with currency exchange. Credit and debit cards are accepted in most hotels and some shops and restaurants; a charge is sometimes added for using them. You can take cash or travellers' cheques (in pounds sterling or another foreign currency) and/or a bank card with you and exchange or withdraw rupees once in Sri Lanka. Cash machines will also be available throughout the tour in order to withdraw money in your local currency. It is important that you budget carefully and ensure you have the right form of currency before you arrive in the country.

As normal practice you may be asked for your credit card details on check-in at the hotel in order to cover any extras incurred during your stay. If you do not have a credit card, you may be asked for a cash deposit. MasterCard and Visa are widely accepted in hotels as well as American Express.

You will need to take money with you to cover any personal purchases such as souvenirs, laundry, drinks and snacks. Approximately £200 will be sufficient for the duration of the tour.

It is customary to tip your guide and driver. This is at your discretion, but we recommend you allow approximately £5 per person, per day for the driver and assistant and £4 per person, per day for the national guides. It is asked that if you do not tip in the local currency, please do not give coins as these are difficult to exchange. Most guides collect a kitty tip, approximately GBP 25pp for whole tour. Guides usually collect this at the beginning of tour to tip bell boys, porters, trackers and other assistants who will service you throughout the tour

This is a fully escorted tour, meaning that you will be met on arrival by your national guide who will remain with you for the duration of your trip. You will also be joined by a local guide in each of the cities which you visit, ensuring that you have first-hand knowledge at all times.

Private Tour:

If you have booked a private tour then you will be accompanied by a Driver Guide or a Driver and Local Guides. These will be available to you during all scheduled sightseeing. Private Tours can depart on any day of the week depending on flight schedules and the opening days of the attractions. They will follow the itinerary as described in the brochure unless you have been advised otherwise and you will still have all of the same meals, sightseeing and local excursions included.

Your accommodation is selected for convenience, location, comfort or character. Hotel accommodation is generally rated as local three to four-star standard, but please note there is no international classification system for hotels, and differences in facilities and quality do exist between the UK and Sri Lanka. All group tours hotels have private bathroom facilities and air-conditioning, where needed. Rest assured that all accommodation used by Mercury Holidays is regularly inspected by our staff and partners to ensure that standards meet your needs. A triple room is available but please note that this will be a twin room with a fold away bed for the 3rd passenger.

Breakfast is always western style and served in the hotel each morning. Dinner (when included) will be taken in local restaurants or at the hotel. A variety of restaurants are visited giving you the chance to experience a range of dishes and flavours. Please note: Please take cash for drinks in the hotels as cards are not always accepted.

There are some dry hotels in Sri Lanka, and some hotels where alcohol can be consumed on the premise but must be brought in from outside. Your guide will pre-warn you of this and if anyone in the group would like to purchase drinks before getting then he will arrange for you to visit a local shop and get what you need wherever possible.

Please contact Customer Experience for questions about other dietary requirements or allergy information. Vegan, vegetarian and non-spicy meal options are available, all meal requests need to be sent over to our suppliers before travel.

It is not recommended to drink the tap water, even in developed countries water may contain unfamiliar elements that can cause upset stomachs. In less developed countries water is not filtered in the same way. In less developed countries water is not filtered in the same way, so to ensure your comfort and well-being, two bottles of drinking water will be provided on touring days.

In Sri Lanka, the sale of alcohol is prohibited by law on specific days throughout the year. These include Poya Days (full moon days), Independence Day in February, World Temperance Day in October, the day before and after Sinhala and Tamil New Year in April, the day following Vesak Poya Day in May, and Christmas Day. This ban applies to all shops and hotels, ensuring that alcohol is not available for purchase on these designated days.

In Sri Lanka they celebrate various festivals throughout the year, Vesak Poya is considered one of the most important Buddhist festivals in Sri Lanka and is celebrated during the full moon in May. The celebrations begin on the full moon day and continue for a week, where every corner has magical and colourful lanterns. Thai Pongal is the equivalent to a thanksgiving festival usually celebrated in January, followed by the Sinhala and Tamil New Year which is usually celebrated in April, it is a festival were people ensure their houses are clean, purchase new clothes, and prepare many traditional sweets.

It is seen as respectful to cover your shoulders and not to expose too much skin in Sri Lanka, so it would be advisable to pack a shawl or similar for women to cover up, including wearing up to/covering your knees when entering religious buildings etc.

Please note that plastic bottles are banned in the national parks so keep a reusable water bottle for your tour.

On your arrival in Colombo you will be met by a representative from our local agent, Aitken Spence, holding a sign displaying: “Mercury Holidays”. The Mercury Holidays/Aitken Spence representative will show you to your transfer vehicle. Your guide will be able to answer any queries.

If you need to contact Aitken Spence during your stay the details are:

Aitken Spence Travel (Colombo): 4th Floor, Aitken Spence Towers 02 315, Vauxhall Street, Colombo 02, Sri Lanka.

Contact number: 0094 112 499623

Emergency contact information:

Rizmika - 0094 772 916461, Kushani - 0094 760 530644

Email - mercury@aitkenspence.lk, rizmika@aitkenspence.lk

• Warm clothing and thermals in winter
• Long trousers or skirt, a top with sleeves and a head covering (required when entering any religious sites)
• Comfortable walking shoes
• Camera and charger
• An electric plug converter - the electricity in Sri Lanka is 230 volts and is a 3 round pin plug or a UK plug
• Loo paper for public WCs
• Binoculars
• Thick socks for when visiting temples
• Leech socks and long trousers (recommended for visiting the rainforest)
• Sunglasses, Sunscreen and hat
• Mosquito/Insect Repellent
• Should you plan to use your own hairdryer, travel iron, video camera, battery charger, electric shaver etc, it is advisable to bring a multi adaptor