- Turkey Holidays
- Kusadasi
- Palmin Hotel
This upscale beach hotel enjoys an idyllic setting in Kusadasi. The hotel is situated in the Ladies Beach area of the town, and is just 500 metres from the seaside, and 2.5 km from the centre of the resort. It offers the ideal setting for travellers who are seeking a relaxing beach holiday, but who are eager to be close to the heart of the action. This well-established hotel offers comfortable accommodation, warm hospitality and exemplary services for guests' convenience and comfort. The guest rooms are tastefully decorated and are well equipped with modern amenities. The hotel provides a wide array of excellent leisure facilities for guests' enjoyment, while delightful culinary treats in the restaurant are just waiting to be savoured.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
We arrived at the hotel as a large family; it is a place we have chosen for years, and as always, we were extremely pleased with everything. The reception staff was very helpful, the rooms were clean, the food was delicious, and the hotel is close to the town center. Now for the entertainment team—they were fantastic; we loved them! We want to thank each of them individually for the great attention they paid us. A huge thank you to Deniz, Breezy, and Elif.
We came to this hotel with very high expectations, but unfortunately, we were extremely disappointed. We were not satisfied with anything during our stay.
The reception was very poor and they were not helpful with any of our concerns. Our problems were never properly resolved. The reception manager was very unfriendly, and we honestly couldn't understand how someone with that attitude could be a manager. The reception staff were the same—they never smiled and always looked unhappy, as if they were being forced to work there.
The animation team also kept asking guests to write reviews. We constantly felt pressured, and we noticed they were asking many other guests to leave reviews as well. We felt very uncomfortable because of this pressure. They even asked us to write a review after we returned home.
To be fair, the animation team themselves were kind and friendly people. We have nothing bad to say about them personally. However, because of our overall experience, we would never come back to this hotel and we would not recommend it to anyone.
Back from another amazing two weeks stay here! (3rd time and wont be the last) hotel is absolutely spotless! Staff are absolutely unreal! Reception staff are so helpful, especially when we needed to see a Dr for one of our children. Staff really can't do enough for you! Even when there very busy they'll still find time to chat. There very good with the children aswel, always laughing and playing around with them. Entertainment staff thos year are new, and what a team they are! Not to full on, very funny and have alot of time for people 💜 all of us made use of the arcade 😀 which is ran by a lovely, kind, caring lady and her son. This hotel is starting to feel like our 2nd home, and we have made some really strong connections with people that work there! Our Turkish family 🥰 we would all highly recommend this hotel, we can't wait to be back 😊
Location-excellent
Rooms -excellent
Food -excellent
Value -excellent
Staff -excellent
Entertainment staff-excellent
Towel supply -fresh clean and always available
Super clean hotel inside and out entertainment day/ night, plenty For the children in the day around the pool and super slides, taxis outside to bring you to centre €6
Staff very helpful in every way
A very special mention …Mami ( the barman at pool bar ) He is the hotels best asset he is a very hard worker and his manner with the guests is outstanding he is prompt and pleasant in his work he is an absolute gentleman, he had time for every guest and knew them and us by name he was unreal make sure you don’t loose him cause he’s our reason that we will be back we felt we were leaving a friend behind when we had to leave for home !!!
The hotel is lovely, not too big, great staff. Deniz from entertainment was very good, attentive, fun and always happy. Overall our week was amazing. Rooms nice and clean, food good especially if you're not fuzzy. Would definitely recommend to come here.
