Idas Hotel

We stayed at Idas Hotel for 12 nights in early May and had a mixed experience. There are some real strengths here, but also some areas that need attention.

Staff – ⭐⭐⭐⭐⭐ Most of the staff were friendly, hardworking and efficient, and clearly put a lot of effort into looking after guests. There were one or two exceptions, including a particularly unfriendly barman (whose attitude changed overnight following complaints - albeit in a way that felt somewhat forced and sarcastic) and reception, where issues were acknowledged but not always resolved.

Entertainment – ⭐⭐⭐⭐⭐ Loki, Jimmy and Ozzy deserve special mention. They're friendly, funny and full of energy, genuinely seem to enjoy what they do and really help create a great atmosphere. Between comedy shows, quizzes, bingo, competitions, laser shows and the ever-popular barman show, there was plenty going on each evening.

Location – ⭐⭐⭐⭐ The location is excellent, with plenty of shops, bars, cafés and restaurants nearby, and the beach only around a 10-minute walk away.

Facilities – ⭐⭐⭐ The rooms are modern, comfortable and a good size, with decent balconies and a useful "Do Not Disturb" light system (rather than the door tags that go walkies). However, storage space is limited and the shower was disappointing throughout our stay, with inconsistent pressure and water that was usually only lukewarm.

Around the hotel there were also some large puddles near the entrances and toilets, creating unnecessary slip hazards. Wi-Fi was generally good but unreliable at times.

One positive we only discovered late in the holiday was that the Relax Pool Bar stays open after the all-inclusive service ends. It's a nice place for a final drink, and the prices are reasonable.

Food – ⭐⭐ The food started brilliantly - warm, tasty and with plenty of choice. Unfortunately, after a few days we realised the menu was almost identical every day, and the quality gradually declined. Meat became noticeably poorer, food was often cold, and we frequently saw meals transported uncovered from Idas Club before sitting waiting to be served.

We ended up eating out far more than planned simply for some variety. Interestingly, the final couple of days saw an improvement, with warmer food and a few new dishes.

Several guests we spoke to, including long-time returning visitors, shared the same concerns and said they were questioning whether they would return.

Overall, Idas Hotel has a fantastic team, great entertainment and a very good location. However, food is a huge part of an all-inclusive holiday, and it's currently letting the hotel down. I genuinely hope management addresses this, because it risks overshadowing everything the staff work so hard to deliver.

Lovely hotel and staff! Was very unsure based on the reviews! Food was mostly really nice (breakfast we only had once and it wasn't great) however im a fussy eater and always found something, plenty of choice! Lovely pool and atmosphere! Only rated it down due to sleep, the bed was uncomfortable, pillows extremely hard, blanket (material of a towel and barely covers 2 people) The air con in the room was also extremely loud (although was a much needed break from the heat and absolutely did its job!) On the first night I thought when it kicked in and out it was a low flying plane! Other than these issues still a lovely place to stay, great entertainment at the other hotel and the little hidden gem of the relax bar ran by Paul and wife is just gorgeous and such a friendly place