- Turkey Holidays
- Belek
- Megasaray Club Belek
Constructed on an area measuring 120,000 m2, this spacious 5-star holiday village has an Ottoman-Selcuk architectural style and is ideal for families with children. The complex consists of a main building and 2-3 floored club buildings. Located close to Belek on Turkey's Mediterranean coast, the complex features a large sandy beach with a sun-bathing jetty. Public transport and a taxi rank are available at the hotel entrance. For golf lovers there is a golf course opposite the hotel. (Some facilities may not be operational year round due to weather/seasonal conditions).
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
Everything was excellent from start to finish. The rooms were clean, comfortable, and beautiful, the food was delicious with plenty of options, and the beach and facilities were fantastic. The staff were very friendly, helpful, from the entertainment specially Dilan and entertainment team professional, and the night show and activities was perfect and the service was excellent. The atmosphere was relaxing and enjoyable, and there was always something to do. Overall, everything was perfect but the coffeehouse their should do better and I really enjoyed my stay. I would definitely recommend this resort to anyone looking for a great vacation. I will definitely come back again!
The hotel is amazing. We are coming here many years in a row and every time we get an amazing experience. The reception was good and the process didn’t take much time, guest relations department is very responsive. The entertainment team is very good this year and trying to organise activities during the day. For sure this is not the last time.
Megasaray Club Belek certainly knows how to make beautiful promotional videos. Unfortunately, our actual experience was very different.
We arrived at around 10:00 AM. Our room was not ready, which is understandable, and we were told it would be ready between 1:00 and 2:00 PM. We finally received it at 2:15 PM.
Considering we had booked a SWIM-UP room, the condition was disappointing. The shower head holder was loose and wobbly, while the shower hose looked more like a garden hose from a cheap motel and leaked almost as much water as came through the shower head.
The handle on the door leading from the pool into the room appeared to have been fixed with self-tapping screws and was completely loose. The TV stopped responding to the remote after we tried to change channels, making it impossible to watch football, and cables were visibly sticking out from behind it.
Looking at the room and its maintenance alone, I would struggle to rate it above two stars. Does anyone from management actually inspect these rooms before giving them to guests?
More seriously, while my wife was drinking a cocktail at the bar by the sea terrace, she nearly swallowed a PIECE OF BROKEN GLASS that was inside her drink. This is a genuine safety issue that could have resulted in serious injury.
At the same bar, most of the ceiling fans were not working – only two out of six or eight seemed to be operating.
The most frustrating experience came at checkout. We were told to pay €90 for à la carte restaurant visits. We had originally booked three restaurants, but CANCELLED one and only visited two. The first à la carte visit was also supposed to be complimentary.
I explained this to the receptionist and showed him our WhatsApp conversation proving that one reservation had been cancelled. He showed little interest in resolving the issue, kept insisting on his version and was unpleasant and dismissive. So we paid.
Later, the hotel contacted us and admitted THEY HAD MADE A MISTAKE.
Their solution? COME BACK TO THE HOTEL for a refund because I had to physically present the payment card. By then, we were already at the airport waiting for our flight home.
Perhaps bank transfers or other modern refund methods have not yet reached Megasaray Club Belek.
Mistakes happen. What matters is how a hotel handles them. Here, the hotel made the mistake, yet solving it somehow became our problem.
There were positive aspects. Most of the staff were genuinely friendly and pleasant, apart from the receptionist mentioned above and one bartender. The food was good, and the resort grounds are large.
However, the hotel seems heavily focused on families with children. I found it strange to see very young children sitting with their parents in bars around midnight, surrounded by people drinking alcohol and smoking.
If you are looking for peace and quiet, this may not be the place either. There was almost constant noise from somewhere near the tennis courts, plus petrol-powered utility vehicles or “tractors” regularly driven around the resort by employees.
Considering the condition of an expensive swim-up room, poor maintenance, broken glass in a drink, noise, the incorrect €90 charge and how it was handled, the price-to-quality ratio simply does not make sense.
Megasaray Club Belek looks fantastic in its advertising, but producing a luxury-looking promotional video is clearly easier than consistently delivering a luxury hotel experience.
Based on our stay, I would not recommend it.
Food are very delicious drink are very good pool are big and very nice aqupark every week have nice lovely pool party and in every day have amazing pary from entertainment team big thanks for mister fatih manager of entertainment team
We went for a family vacation with our two kids (5 and 7). This has been advertised as top hotel by the agency (TUI).
Hotel is very very worn out - many 3 stars hotels in Germany are offering better quality. We were genuinely disappointed - we had deluxe swim up room that according to staff was renovated 2022 but overall quality is very very - I believe the hotel is over 30 years old (visible in every aspect - bathroom , floor etc).
The general vibe is very non European - music at pool and bars are 90% Turkish in not a good way.
On the positive side - staff is very friendly, amazing animations for kids (incl. night events).
Hotel is overcrowded though - dinner is in one restaurant only (a la carte restaurants are free only once for every 7 days - we were not aware of it). Food is ok - local Food is very good, international cuisine is below average. Getting a table in the restaurant is a bit of a challenge.
Drinks are very limited. Few good cocktails though.
Stuff keeps the hotel very clean - room service is excellent.
Overall, the hotel is way too expensive for what it is.
If you look for 5 stars experience - check Newer and higher level hotels. Overall Antalya is not on paar with one can get for the money in Bali, Greece or some Other places. Few years back this Hotel has been half The price.
