- Turkey Holidays
- Belek
- Limak Arcadia Sport Resort
This exclusive beach complex comprises a 5-storey main building, as well as a number of 2 to 3-storey annexe blocks, and offers a total of 454 rooms. Guests are welcomed in a stylish lobby where they will find a game and TV room, a nightclub and 5 air-conditioned restaurants with highchairs for children. All rooms are tastefully designed and include an en-suite bathroom and a balcony or terrace. A swimming pool with children's area, waterfalls and waterslides is set in the garden, and a sun terrace with sun loungers and parasols is at guest's disposal. The complex additionally offers a SPA and health centre with a hot tub and massage service, for those who would like to relax.
Relax at the full-service spa, where you can enjoy massages and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including a nightclub and outdoor tennis courts. This property also features complimentary wireless Internet access, concierge services and babysitting (surcharge).
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
Holiday was good especially the entertainment team, great interaction with everyone, made everyone feel welcome, would like to say that Mert was the best rep on the entertainment team definitely recommend the hotel
Nice drive up and entrance to hotel, unfortunately the greeting received from the Reception team wasn’t that great, we felt we were more of a burden than a valued customer. We were told to go and get some food as they didn’t have the room combination we wanted so we decided to stay at Reception until they gave us what was required. Unfortunately for my Wife and I the room they gave us was at the far end of the hotel area and up to very narrow windy staircases so we had to get ourselves moved, which they did do but again it felt like we were a burden.
The rooms themselves were clean, not luxurious for what was quoted as a five star hotel and the bathroom itself didn’t need some refurbishment.
There was a mini bar in the bedrooms which was stopped with water and soft drinks and pretzels and was refreshed daily and that was included in the all-inclusive package.
Swimming pool areas are good, grounds and maintained and in our experience with the exception of one day during a weekday, always got pool bed’s, even up to 10 o’clock in the morning.
A real frustration of mine was guests smoking in the outside main Resturant whilst eating, with smoke blowing into our faces, likewise by the pool. Many hotels now only allow smoking in certain clearly marked areas and not where food is served. We tried sitting in different outside resturant locations but they smoke everywhere. The hotel should implement smoking zones in restaurants and pool areas. As non smokers we should not be subjected to passive smoking. I appreciate the culture in Turkey is different as with a number of errors in Europe but these hotels are catering to mass audience and countries and therefore need something that’s inclusive.
We only ate in the main restaurant and although it was large and the choice looked varied, the menu was very repetitive and if you didn’t eat meat options very limited and if you were vegan then then you had an even smaller choice . Food that was also meant to be hit was often like warm at best. Smoking as already mentioned was a huge concern for me, with no safe zone otherwise than sitting inside to eat without smoke wafting in your face. Smoking zones are needed. I also saw repeatedly the chef behind the pizza counter in the main restaurant as well as one of the security guards using their hands to take items of the hot plates and putting them straight in their mouth.
Appreciate the visitors to the hotel are mainly German, Turkish and Russian (certainly during our stay in early September), we found it difficult making yourself understood, for example asking for two water bottles, other drinks etc is so difficult. Given British tour operators sell holidays at this hotel, basic English should be understood. Our family and other British families also noticed if you spoke the local language you got served first, despite being g further back in a queue.
Sports wise, the hotels advertised as a sports venue and that some sports may incur local charges. We were however really surprised to see Tennis incurred a €5 per racket charge even more surprised when we say the quality of the racket and balls. For me “ five star” all inclusive should include those within the price even if they just request a deposit returned once the racket to give them back. We also played mini golf. Had fun but the disrepair of the course was evident with the clubs we were given having tape or plastic tubing for handles
On a positive note, we did visit the spa and had a scrub and massage. The service was excellent and the pricing good. Gym was also very good.
This holiday was about spending time with the family and although we did have a good time, I feel the Hotel should take stock of comments made for the benefit of other visitors to improve the overall experience
We have just returned from a fabulous week. We really couldn’t fault anything during our stay. The food was lovely, the staff and service were amazing and really great entertainment every night. We will definitely return
We travelled as a couple through Jet2 to what was supposed to be a 5* resort (4* rated by Jet2). We arrived at the airport on a late flight and then had to wait ages on the coach transfer for two families who didn’t turn up, which delayed us massively getting to the hotel after a very long day/night. We’d spoken to a family on the plane who told us they were ditching the coach transfer and getting a taxi instead. When I let the rep know that we might be waiting for people who wouldn’t be turning up, they weren’t bothered and didn’t seem to do anything to check the whereabouts of the missing families. So we just sat and waited for a long time — ours was the last coach to depart. Arrival & Room We arrived at the hotel and the receptionist wasn’t particularly welcoming. He flitted between us and another family to complete their forms, and then it was just a quick handover of the key and we were taken to our room, with no mention of whether we needed anything to eat or drink. We were in room 1234 in the main building, and the room was a huge disappointment. It was small and tired-looking, with hideous art on the walls — it resembled a huge ant, but we weren’t sure what it was supposed to be! The big modern mirrored TV was an initial plus, until we realised there were very few English-speaking channels and we were unable to stream from our phones during our stay. So, in all essence, it was just a big mirror! The queen bed was initially a bonus until we slept on it and discovered how hard and uncomfortable both the mattress and the pillows were. There was also a single bed in the room, which we did not require as a couple, so this made the already tiny room even smaller. It looked promising when we saw a patio door and also a window — until we opened the curtain to see that the balcony was tiny. You’d struggle to have two people turn around on it, and it was on a weird corner angle, so all you could see was a sliver of palm trees and a few sunbeds. The window had part wall and part sea view, but again, it was tiny. the room was poorly lit & dark & dingy. 3 mirrors but only lighting was plush in the bathroom, a very dark mirror over a table which could have been good for make up / hair was so dark with no lighting so again rendered useless The bathroom was tired and the plumbing underneath the sink was exposed and looked botched. The air conditioning was old and struggled. This wasn’t a huge problem as the temperature wasn’t soaring given the time of year, but it also had a central fan and light which was old and made a noise as it turned and rocked, so we weren’t sure if it was safe to use. The hotel advertised bathrobes and slippers. Slippers, yes — bathrobes, no. After unpacking and trying to get comfortable, we finally got to sleep sometime after 4am. Despite putting the Do Not Disturb sign on the door, we were awoken just after 8am by a man with a shopping basket asking to restock the minibar. We politely told him no and returned to bed, only to be awoken less than an hour later by another man with the big trolley again asking to restock the minibar. At that point, we gave up and went to the pool areas.
This happened every morning, they don’t seem to take any notice of the do not disturb signs & we were woken at least once & sometimes twice every morning Pools & Pool Areas The pools are a pro to the hotel. There is a choice of different pools and loads of sunbeds. They all looked clean, with lots of lifeguards, all of whom were friendly. The towel staff were also very friendly. The bars at the pools, however, were run by some of the most unfriendly staff, who never cracked a smile and wouldn’t even acknowledge the order — they would just put the drink in front of you. It was a horrible experience queuing for drinks as there were loads of wasps and flies all crawling over the spouts of all the drinks and even through the nozzles into the bottles. A few guests got an added surprise with their drinks! There doesn’t appear to be anything in place to try to control the wasps and flies, so it can be an unpleasant experience eating or drinking outside. The ladies making bread were lovely, and the bread was cooked fresh to order with a smile, so again, another pro. But the cons kept coming! The tiled areas around the pools are so slippery, as are the small ramps in the outside seating areas. We witnessed many people fall over or nearly slip over, including myself. Entertainment & Noise Being late September, we anticipated the season being quieter, so we weren’t particularly bothered about entertainment. That being said, we only saw two members of the animation team during the day. One was friendly enough but would sit with one family and play a game, so it wasn’t inclusive. The other was the guy who did the Zumba, and he was also friendly and tried to get people involved. That was it for what we saw of the daytime entertainment. However, it was far from quiet and relaxing. This hotel has more screaming children than we’ve ever encountered anywhere in our extensive travels! I think it must be the time of year for families from Germany, Russia and Turkey to visit with small children. We entertained ourselves by counting how many screaming children we would encounter each day. It was constant, non-stop screaming inside the hotel, outside by the pools, in the restaurants, and small children running in the corridors near the rooms. There are water slides etc. here, so you’d expect families, but the amount of small children, all of whom seemed to be unhappy, was a bit of a shock! Headphones were needed around the pool, even though we chose the quieter pool with no slides. There was no haven from it. We’re not against children — I come from a preschool/school background — but it was excessive and far noisier than any hotel we’ve ever stayed in before & we’d suggest this isn’t a hotel for couples despite being advertised as so. The Cats & Tortoises Then there are the animals to contend with! Jet2 do not mention on their site that this is actually a pet-friendly hotel. You can bring your pets here to dedicated rooms if you desire. This wouldn’t have been an issue as we didn’t notice anyone with dogs, cats or anything like that. However, the hotel itself has cats and tortoises! There are dedicated houses set up asking for donations for them, and they freely roam the site. I’m slightly allergic to cats and neither of us are cat lovers, so this was an unpleasant surprise and definitely something I feel Jet2 should be telling guests before they book! It’s very unhygienic. Around the pool, you’d pop to the loo and return to find a cat asleep on your bed/towel, so you would have to change it. Around the bars/outside food area, they roam around chasing birds, swishing around your legs, and they even come inside the hotel too, curling up on the furniture and leaving their hairs on your clothes. We also saw fleas jumping from one of the chairs in the lobby. Food & Drinks Food was plentiful but very repetitive. Lots of it, but recycled. A meatball named one thing at lunch would appear renamed as something else later, and everything is heavily salted, which we can only presume is to preserve the longevity of the food. By the end of the week, we both had stomach pains, felt sluggish and sick, and had a constant taste of salt in our mouths. We did the Turkish à la carte, which was beautiful. We paid for the Chinese, which was good but not outstanding. We also had the BBQ booked twice. The first time it was cancelled due to rain, and the second time it opened just after a huge downpour. It’s all outdoor seating next to lights and bushes, so it was overrun with mosquitoes and flies. We left before eating. Drinks were okay. The rum and vodka were nice — it was just the wasps etc. that brought this part down. Bad Weather Three days of rain rendered us bored, as there is nothing to do here in bad weather. We saw the animation team once in reception, where they played an inventive human fruit machine game to make guests laugh, but this was rudely shut down by a senior manager who shooed them outside. Belek & Getting Around Belek itself, we found out at a great cost, is literally a three-minute drive away. However, the yellow cab summoned by the hotel for us charged €10 each way! We quickly discovered it was an 18-minute walk, so we went on foot the next time. The area is incredibly expensive due to the golf courses, so we did not enter many shops. We visited Land of Legends, which was a lovely experience and well worth a visit, although again, high-end prices, so not somewhere for general shopping. We got a taxi from the in-house car hire guy for this, which was £40 return. We were interested in going into Antalya for cheaper shopping. The Jet2 rep quoted €75 each way, which he said was €5 more than the hotel cab but more comfortable. The hotel would charge €120 return. We looked on Uber and it was £43, so we ordered an Uber and waited by the security gates of the hotel. It showed a yellow cab with the registration number and driver name, so we were looking out for this when two yellow cabs pulled up right in front of us. The first driver got out and rudely asked where we were going. We said Antalya and he said €70 one way. We said thanks, but we had an Uber coming. He rudely laughed and said no one was coming. It transpires this is a scam in the area — you order an Uber, the yellow cabs work together to accept the booking, and then one pulls up to charge you double! We declined and decided not to go as we didn’t trust them. They then stood chatting to the security guards, so they are obviously in on the scam too. Theft Around the Pool On the second-to-last day, we left our stuff on the loungers to get lunch. When we returned, someone had stolen our novelty towel clips! Not a big deal as they didn’t cost much, but it’s the principle that people can steal from you around the pool area whilst you’re on holiday. Jet2 & Our Departure We had the late flight booked on our last day and tried to contact Jet2 via WhatsApp, through the rep and the telephone helpline to get it moved to the early flight. However, they only responded in the evening, making it too late to sort everything out. They also refused to change the transfer, even if we paid extra to move flights, meaning we’d need to pay the extortionate cab costs to get to the airport. So we checked out at 11am and just hung around the lobby due to the rubbish weather and lack of facilities for guests to shower or change for the airport. Late room checkout was a hugely inflated price of €20 per hour. Our transfer was coming at 7.30pm, so that would have been another huge bill. The hotel had heard from our rep that we’d been unhappy, and they sent me a text on the morning we were departing asking me to go to see them to see if they could help make our stay more comfortable, which was odd as we had already checked out! Two guest relations ladies found us in reception and wanted feedback. We were tired and fed up but did let them know our brief concerns, one being the cats, which Jet2 does not tell you about. One of them suggested we should have asked the question upon booking, which took me back a little, as I have never needed to ask a hotel if cats would be joining me around the pool or at dinner in all my years of travelling! We decided not to enter further into this conversation and thanked them for checking in. We’d also tried to speak to another lady at guest relations a few nights prior to change the time of an à la carte booking. We were told this was done via the app. She was not friendly, welcoming or helpful. However, I saw her with German guests and she was being helpful and warm. I have also seen reviews which say guest relations supported travellers with à la carte bookings, so I firmly believe it was due to my nationality, despite me being very polite. Overall All in all, I would not ever consider staying in this area of Turkey again. Unless you happen to be a cat, a tortoise, a wasp, a fly or a screaming child, I also would not recommend this hotel for a 4*/5* relaxing holiday experience.
We had a wonderful stay at Limak Arcadia Hotel and really enjoyed our holiday from beginning to end. Everything was well organised, the hotel was lovely, and the atmosphere throughout the resort was fantastic.
There was a great choice of food and drinks, the staff were friendly and helpful, and there was always something to do during the day. The entertainment and activities were a great addition to the holiday, and we especially enjoyed taking part in the darts. It was such a fun and enjoyable activity, with a really friendly and relaxed atmosphere. It was a great way to meet other guests, have a laugh and spend time together.
The whole resort had a lovely atmosphere, and the staff worked incredibly hard to make sure everyone was enjoying themselves. We really appreciated how welcoming and positive everyone was, and nothing ever felt like too much trouble.
Our room was comfortable, the hotel and surrounding areas were well maintained, and there were plenty of places to relax during the day. We also really enjoyed the pools and the overall setting of the hotel.
Overall, we had a fantastic holiday and were very happy with our experience at Limak Arcadia. There was a great balance between relaxing and having fun, and we always felt there was something to enjoy. We would definitely consider coming back in the future and would happily recommend this hotel to anyone looking for a fun, relaxing and enjoyable holiday.
