- Turkey Holidays
- Belek
- Crystal Waterworld Resort Spa
This resort hotel is located on the long coastline of Belek in an area known as Bogazkent. The hotel's own beach is a few metres through the hotel's grounds and public where guests may enjoy a sand and pebble beach. The city centre is 10 km away and Antalya Airport is 45 km away from the hotel. Public transport runs just in front of the hotel. A paradise for families with children, the hotel occupies 42,000 m2 of land and consists of a number of low-rise modern designed blocks. All rooms are elegantly decorated, equipped with a satellite TV, air conditioning, a balcony and a private bathroom with toiletries. Furnished in an elegant and contemporary style, guests can relax at the swimming pools and excite with 7 different waterslides. Children guests can take an opportunity to free their minds with variety of activities at the mini club. On arrival guests will be welcomed with a traditional sweet and glass of sherbet.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
I came here this year also because I like it before. It's better then I remember. They added very nice things in 2 years. The mini club added another location for children which is fun. The ala carte restaurants no need reservation now and its free. Very good hotel. I want to try other Crystal Hotel next time
Horrible dirty overcrowded place, biggest waste of money that i saved for a long time for .
On arrival they didn't have our rooms, we booked 3 rooms , offered us 2 different ones, not enough beds for everyone, kids slept on couch, no bedding had to use towels.
Finally got 2 rooms next day but had to wait another day for 3rd room, still no bedding!
Food was impossible to get , far too many people, no where to sit at all , people pushing & shoving was worse than a cattle market , went 4 days without eating anything, restaurants impossible to get into , food hall unbearable having to stand so children could eat ,
Everywhere had mould , under the sunbeds , steps up to the slides were covered , mould in bathrooms in the rooms , air con not working, reception rude & very unhelpful, clearly taken far too many bookings & could not accommodate the amount of people, 4 family members very ill including myself, now on antibiotics & steroids.
Floors in bathrooms inside hotel near restaurants flooded , my daughter had a nasty fall ,
Rooms were rarely cleaned , toilet rolls & drinks fridge was not stocked once , the whole experience was a living nightmare, I usually love Turkey but this place is a disgrace!
Save your money, Avoid!
Location: Quite close to the airport, bus travel takes about an hour. The beach is mostly sandy so you dont really need shoes into the water but also is a bit steep into the water. Causes bigger concentration of people in a smaller perimeter.
Cleanliness: Room was always tidy and nothing was really broken. No mess around pools or on the beach either.
Room: We were accommodated over the bridge in the "older" side of the resort but this was a big plus. The room was paid as regular but was spacy as never before (5 beds in two separated rooms, balcony with seaview, minibar free to use)
Meal: Main restaurant - Nice choice of fish, salads and regular food. Sweet food and fruit is a bit of a limit but nothing important. Other than that 4 Al-carte restaurants (free) + sushi bar (sushi was amazing). Cafe bar inside the hotel is amazing too, there is a lot of sweet dishes to choose from.
Alcohol: Imported booze so you can get wasted in quality! Jack whiskey and Absolut vodka.
Pools: Many water slides (8 regular, 4 with mat) to enjoy, 2 kid's pools
Activity: Didnt try so I wont rate this but the night show was always the best I have ever witnessed
The resort is big but you need some walk while having all inclusive. I was afraid of such a big hotel but the bigger was the surpise.
Amazing stay!
Really bad Please avoid this hotel the staff robbed us !! The food was terrible we didn’t bother with breakfast it was gross 🤢. We went to the Turkish restaurant and the soup tasted of toothpaste. The hotel was dirty with a cat pooed in the restaurant. Overall the hotel was dirty with dirty plasters on the slides steps . The pools are so large they are freezing. The pools had mould in the plastic grills and smelt of dirt and mould . The slides are dangerous we saw a man come down and he broke his nose b*d everywhere and a lady hit her head and was sat with an ice pack . To add insult to injury my partner had pictures with the parrots we were due to leave the hotel so they blue toothed the photos over instead of printing them . When we went to pay they kept saying card declined but got home to a £444 bill !!!!!!!!!!! The bank said to contact the company first before they launch a FRAUD INVESTIGATION. Then bank statement on mobile said Crystal waterworld but they said they the photographers were a private company and gave another number after giving them the benefit of the doubt for a few days they kept passing the buck and told us to fk off and stoped contact I think they did this on purpose as they knew we were going home
Was very nice here although had a few problems with the room and not much variety of food but over all was a lovely hotel
