- Turkey Holidays
- Belek
- Crystal Waterworld Resort Spa
This resort hotel is located on the long coastline of Belek in an area known as Bogazkent. The hotel's own beach is a few metres through the hotel's grounds and public where guests may enjoy a sand and pebble beach. The city centre is 10 km away and Antalya Airport is 45 km away from the hotel. Public transport runs just in front of the hotel. A paradise for families with children, the hotel occupies 42,000 m2 of land and consists of a number of low-rise modern designed blocks. All rooms are elegantly decorated, equipped with a satellite TV, air conditioning, a balcony and a private bathroom with toiletries. Furnished in an elegant and contemporary style, guests can relax at the swimming pools and excite with 7 different waterslides. Children guests can take an opportunity to free their minds with variety of activities at the mini club. On arrival guests will be welcomed with a traditional sweet and glass of sherbet.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
Horrible dirty overcrowded place, biggest waste of money that i saved for a long time for .
On arrival they didn't have our rooms, we booked 3 rooms , offered us 2 different ones, not enough beds for everyone, kids slept on couch, no bedding had to use towels.
Finally got 2 rooms next day but had to wait another day for 3rd room, still no bedding!
Food was impossible to get , far too many people, no where to sit at all , people pushing & shoving was worse than a cattle market , went 4 days without eating anything, restaurants impossible to get into , food hall unbearable having to stand so children could eat ,
Everywhere had mould , under the sunbeds , steps up to the slides were covered , mould in bathrooms in the rooms , air con not working, reception rude & very unhelpful, clearly taken far too many bookings & could not accommodate the amount of people, 4 family members very ill including myself, now on antibiotics & steroids.
Floors in bathrooms inside hotel near restaurants flooded , my daughter had a nasty fall ,
Rooms were rarely cleaned , toilet rolls & drinks fridge was not stocked once , the whole experience was a living nightmare, I usually love Turkey but this place is a disgrace!
Save your money, Avoid!
Every things were good and we have good experience
I came here this year also because I like it before. It's better then I remember. They added very nice things in 2 years. The mini club added another location for children which is fun. The ala carte restaurants no need reservation now and its free. Very good hotel. I want to try other Crystal Hotel next time
Cheap and cheerful ……… (being polite)
The hotel is very large,lots for the kids to do,lots of bars and food to eat (but at very restricted times. Last available food is at 9.30pm), kids enjoyed the water park.
None of the recent negative reviews are fabricated hence why they have the same complaints. None of which staff care about, so a waste of your time complaining once there.
Other than that you will have to make it what you need it to be as we did.
We’ve just got back at 4am this morning , would avoid this place like the plague 🤢.absolutely disgusting, and really furious. 11 of us went. A few of us poorly with bad stomachs. Food not great, al acartes are okay but super busy, main restaurant is literally like feeding time at a piranha tank. The pool side floors are constantly soaking with water (to be expected) but never squeegeed making it extremely dangerous to walk, we witnessed at least 11 people slip while we was there, a few required doctor for stitches, I actually slipped in the bathroom on the floor that was full of water no wet floor sign, ruined my holiday as it was day 2, couldn’t move my arm and my whole hip is bruised. Meaning couldn’t swim or use slides etc, they don’t have enough rooms for people, we paid for 3 rooms they gave us 2 and told our daughter to sleep on the sofa with no bedding?, once they did move us, we had no bed covers, we had a tiny little hessian blanket? That didn’t even come up to your knees? Tiles round pool were chipped and cracked, mould under rim of pool, rooms were not very clean, showers covered in mould, toilet rolls not replaced when house keeping have been in?! Moved the bed when I dropped something underneath it and there was white tablets and a little kids toy under it along with numerous dust and dirt 🤢. Whole hotel stunk of cigarette smoke everywhere you went, reception rude and couldn’t care less, everyone pushing and shoving. Honestly would have enjoyed setting fire to almost 8 grand more than spending the week here. Staff couldn’t care less. Hotel is filthy
