Sandos Papagayo Beach Resort

​⭐⭐⭐⭐⭐ Exceptional stay! Huge shoutout to Narain! ​We had an absolute blast at Sandos Papagayo, but the absolute highlight of our trip was Narain from the children's entertainment team! ​He went completely above and beyond for our family. Not only did he keep the kids laughing and engaged the whole time, but he even took the time out of his day to take us all snorkeling in the clear waters right by the hotel! That kind of personal touch and genuine care is so rare to find. ​Narain made our holiday unforgettable with his friendly energy, incredible warmth, and fun-loving personality. If you're traveling as a family, you're in the best hands with him. Thank you, Narain! 🌟 human review absolute 10/10!

i had recently travelled to sandos Papagayo and i think it was definitely one of my best holidays!! Mostly for the amazing memories that have been made. My holiday would not have been the same without the young man working there for the children’s entertainment team, Narain, who was the most kind hearted person i’ve ever met with such a warm soul and was amazing at his job🙌. He was very good to my family and we made great friends with him and an unforgettable experience that i will forever cherish. i truly believe i wouldn’t have enjoyed my experience as much as i did if Narain was not there. This hotel is very lucky to have such a lovely young man who works hard and makes everyone around him happy. i would like to request for him to have a pay rise as all he done for us and for future family’s to know there in the best of hands⭐️! i hope his family are proud of him and all the hard work he does they genuinely raised such a beautiful soul🫶🏻

kind regards preeya x

Currently here on a 10 night family holiday, 2 adults and 2 kids aged 10 and 5. Hotel is clean and tidy but a little dated in places. We stayed in G block facing the pool. Very very noisy room. If its not the immediate neighbours making noises, people walking down the corridor or people above, then it's the outdoor entertainment. We asked to move to a quiet room but we're told none were available.

The food is bang average for a 4 star hotel. I've had better quality and greater variety in 3 star hotels. There is no dedicated kids section and our kids struggled to find something they liked.

Location is great for access to the Papagayo beaches but a long way from Playa Blanca town centre. The beach at the front of the hotel is very rocky so bring water shoes.

The worst thing about the hotel and the main reason I have given a 3 star review is the pool entertainment staff and the lifeguards. I understand Spain has laxer health and safety rules but this hotel is simply dangerous. The organised pool events are dangerous, specifically the inflatable session. Multiple kids on the inflatable slide at once, no management by the staff. Kids jumping on top of other kids. Kids doing somersaults off the inflatables. The entertainment staff cut around shirtless chatting up teenage girls. No clue who the entertainment staff are half the time as they blend in with the shirtless crowd.

The lifeguards spend more time playing on their phones than they do watching the pools. My daughter was injured twice on this trip, once requiring a trip to hospital. Entertainment staff and lifeguards had no clue despite my daughter being covered in blood and screaming. It took me shouting for help to get their attention. They administered very basic first aid, spoke over me and my terrified daughter in Spanish and eventually said go to the hotel doctor who is private and wanted paying. The second injury was a sharp loose pool tile that badly cut her toe. Again blood everywhere staff and lifeguards had no clue, we asked for help but they speak little English and arrived with no first aid kit. When they did eventually administered first aid the lifeguard used Google translate to berate us for helping our daughter without rubber gloves on.

We certainly won't be booking again.