Livvo Volcan Lanzarote

7 days early/mid July 2026 With family

Not one to normally write reviews but this hotel is Poor for what could be a great. Rarely did we see a manager and the place lacks management. I Emailed manager mid way through stay but got no response

Pool/snack bar and afternoon options are disgraceful for what is expected of this hotel Staff were kinda friendly but lacked training in bar work /management and lacked any drive to offer better services The restaurant only opened about 2 hours in afternoon The food a snack bar finished at 15:45 but on info it’s 16:30 Never did i see the evening/night bar open. Seemed closed or closed very early,, was supposed to be open till 12:30 but look in a few days and was already closed by 11 and didn’t look like it had been opened

Pool bar - over our 7 days

• Average wait for a drink could be 5-10 min with only 2-3 people queuing
• Food menu options is tiny
• While there July 2026 - a portion of fries increased up from €3.50 to €8.00
• no cider options
• no gluten free beers even though it’s on the list
• was no Coca Cola one day
• next day was no pizza
• only pizza on menu is a bland margarita
• no burgers or pasta’s
• the final few days the fridge wasn’t working so ice-creams were not available - waiter telling people to go off site - No! We paid for a hotel that is supposed to have this stuff

Someday you ordered inside , other days they said no it was at table service only ( which was very slow with only 2 staff.

Security felt safe but , very easy to jump over low wall and would regularly see non guest people use the hotel as a cut through from the top road to the marina

Breakfast was decent but , breads weren’t always fresh,, hot items not kept fresh sometimes , hash browns were Aldi level, sausage were cheap frankfurter type.

No Kids club and little or no entertainments most days

Rooms are good, a little dated, kept very well by housekeepers No towel rail for pool towels

While there a 5-6 person camera crew were around a few days and would just walk in your relaxed environment and start doing their thing without any consideration to the hotel guests

If you are leaving late in day the only room to change clothes in is a disabled toilet/ slash wet room that has no where for to put clothes

Life guards on duty’s at all pools and are vigilant

Plenty of sunbeds and umbrellas but will need to be up about 7- 7:45 for the good spots, pool towels are on the tin side

Reception staff friendliness were hit and Miss,, but luggage staff were good as to be expected

Location is great right in the heart of the beautiful marina but but it’s about 20mins walk to playa blanca centre only €4/5 in taxi

The Livvo Volcan is situated at the quiet end of Playa Blanca which was perfect for us as we wanted a peaceful holdiay. The hotel itself was beautiful and spotlessly clean. The staff were helpful and worked hard. Housekeeping were excellent. The rooms we had were huge and had a fabulous view over the pool and the sea beyond the marina. Our bathroom had a very powerful shower over the bath, double sinks and a separate toilet. Loved the Rituals toiletries in the bathroom. Two big wardrobes (safe inside) that led into the bedroom area (huge TV, vanity area, tea/coffee making facilities - replenished daily - mini fridge) and then into a seating area with a small sofa and 2 chairs. The balcony had a couple of chairs and a small side table. Could have done with an umbrella as it got the sun all day! Breakfast was amazing and could not fault it. We also ate at hotel 3 nights for €25 each as my son (17 years) loves a buffet and there was plenty of choice but we enjoyed eating at some of the restaurants near the marina more. Entertainment was generally from 9.30-10.30 pm each evening and was a singer(s) which we appreciated, especially the candlelit night in the church area. My son enjoyed a game of pool and ping pong each day. The pool was stunning and my only small niggle was the usual sunbed reserving that went on but I'm yet to stay at a hotel that manages this. We still got a sunbed but in the garden area (bearing in mind we didn't go at the height of the school holidays). We totally enjoyed the vibe of this holiday and found it super relaxing. We definitely hope to be back at some stage.