- Lanzarote Holidays
- Playa Blanca
- Dreams Lanzarote Playa Dorada
Dreams Lanzarote Playa Dorada is located few steps away from the golden sand of Playa Blanca. This fantastic hotel in Lanzarote is an idyllic destination for relaxation and renewal. At the Dreams Lanzarote Playa Dorada hotel, all of our 465 guest rooms feature plenty of natural light, comfortable furnishings and an enchanting private terrace. The hotel offers numerous facilities and services to keep you active and entertained during your stay, including 7 heated swimming pools and a 24h fitness center (paid service). Gastronomes will delight in our two restaurants at the Hesperia Playa Dorada which boast eclectic menus and endless culinary possibilities. Enjoy in one of our 5 restaurants, indoor/outdoor conference area provides a stunning locale for private events and makes the Dreams Lanzarote Playa Dorada ideally suited for business and pleasure alike. *The Wellness Zone is exclusive for over 16 years old. *Environmental certifications ISO 14001 and ISO 50001.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 8 outdoor swimming pools, a complimentary water park and a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services and an arcade/games room.
This is our personal review based on our expectations for our holiday which may be different to other peoples. We booked sea view room with club access.The check in was good, our room was very clean , extremely nice bed linen and plenty of towels and toiletries. More coat hangers would be nice. The air con worked well and was not too noisy. i am registered blind with a tiny bit of sight and our choice of hotel was based on the a la carte restaurants. I am not really safe in a dining room with a white cane and a plate of food. We had breakfast in the grand club buffet which was smaller and more manageable.the young lady ( blonde hair in pony tail ) was brilliant, as soon as she saw my cane she took my hand and guided me to a table. The breakfast was wonderful and I can not think of anything you would want that was not on the buffet. Porridge was cooked beautiful but only tepid in temperature. Lunch we had at the Ola which was a la carte, non club guests could use this from 3pm to 5 pm. Good selection of food Daniella was outstanding with confidence and profession she is the only one to ask us if we needed 2 menus or just the one, she had seen my white cane and realised I could not see a menu. In the evening she also changed tables for us if it had been booked in a dark spot in the restaurant. The only small issue was they do not seem to follow a recipe, one Caesar salad was dressed with parmesan , on another day no parmesan in sight. The tortellini was with salmon and shrimp sauce, no mention of smoked fish, it was so strong with a smoked fish it spoilt the tortellini. We went to the main buffet only once for an evening meal, not for us at all., it was like a self service cafe.We saw broccoli and went to the grill to get meat first when we went back to the veg it was not there , not a sign of it. Service was not as good we were not asked if we would like another glass of wine. Some guest would like the buffet the man on the next table was having chip butty s so definitely depends on the guests. The a la carte restaurants open 2 each night and open 3 consecrative nights Italian and Mexican for 3 nights then the grill and Asian for 3 nights. Book on the app and the menus are on there too. We only went to the Mexican once which was more than disappointing. Not only us the people on the next table also said it was nothing like Mexican food. My meat was burnt but the tortilla chips were good. The Maitra d in the Asian restaurant was so professional and his training stood out, excellent and the food was good. Steak good in the grill and good in the Italian. The pool areas are all good with lots of sun beds. My disappointment was no padding on the sun beds, so uncomfortable I needed a chiropractor after laying on one. Plenty around but almost all out in direct sun , the umbrellas do not move or tilt, will only lower. If you like shade we found only about 6 on the whole site with shade from a tree or a building.The adult pool was super but all beds were out in direct sun and we never saw any beds available. Shame really as I would have loved a swim in that pool , you could just walk into it and we never saw more than 2/3 people in at one time. very quiet so would be easy to listen to an audio book. All the staff were so nice and obliging and worked so hard. Waiters constantly moving around making sure guests were not waiting for drinks.We didn't see much evening entertainment, people eat early to get seats. It seems there was a few shows involving dancing, a group one evening and a singer which you could sit anywhere and enjoy. The Marina is only a short walk and many guests went there in the evening to eat, even some on AI went there some evenings. Overall a good hotel with wonderful staff.
Definitely NOT 5* more like 3*. Food basic mainly cold Need a revamp pool dirty toles missing. All inclusive need your card to get drink/ food /towels Place is a shambles no organisation in anynof the resturants. Power cut in reaturant this morning no staff around food cold no hot drinks available no explination. Definitely wont recommend
Where to start!!!
I guess first the staff, special thanks to Eric and his brother for their always fantastic welcome, they make you feel like you are home. Then Lachan is a superstar in the bar,he never stops moving and always again makes us feel like family members. Lastly the little and fabulous Isabelle in the restaurant, she is a shy girl but her smile and greetings are wonderful and she cannot do enough to help you. These guys are the heart and soul of what was Dreams now Grand Hyatt.
We have had discussions with other customers, they say it is not a 5 star, the food is rubbish, the hotel is tired, etc ect...we even witnessed one man fall off his sunbed, then blame the bed when he was sitting on the edge when clearly too big to do that. All of this is not true and these reviews should be taken with a pinch of salt.
The cleaning teams we experienced everywhere and in the room were first class, and they are the same all over the hotel,our air conditioning was also very good.
The facts are, yes the hotel is not a 5 star, its more a 4 star and there are some things that could be improved, however knowing the team here they will try to improve, they just need Hyatts backing.
The food is not rubbish, the choice in the world cafe is large to try to cover all nationalities, it is true it could improve but its as good as many other hotels we have been to...and there was certainly no evidence of raw meat, if it is then go show the chefs. Breakfast in the grand club restaurant is unbeatable,staff are very good in the main.
The pools are excellent, however it is laughable that customers need to feel the need to put their towels out in the dark in the morning to get their space and then to watch towels put out and then not return for half a day, if they are moved they simply argue with staff who try to enforce it so the staff have now stopped doing it.
The only criticism and it is more constructive is that the lifeguards do not watch the pool, recently in Lanzarote there have been some accidents and they need to be alert, although adults only the lifeguard was seen asleep twice at the Elysian pool,we laughed about it but they need to do better. Then the younger one did his job from the shade of an unused room.
Overall however, we will continue to return as long as the price remains competitive. Thank you to Grand Hyatt and we look forward to returning next year.
Just returned from a weeks stay and have to say it was brilliant. The staff make the hotel. Every one of the staff members we interacted with were first class. The food was very good in all the speciality restaurants and being all inclusive meant we could use them multiple times. Our room was kept clean and tidy every day and mini bar always restocked. We saw some poor reviews before travelling and have to admit it was so much better than some would have you belive. We as a couple will definitely be back.
Location is excellent - 5 min walk to the marina, and 5 min walk to the main frontage with shops/bars/restaurants. Hotel is lovely, nice and modern furnishings. Pool area is spacious and relaxed. Some of the sunbeds looked a bit tatty and could do with being replaced but they weren't uncomfotable. Clean towels each day were good. Drinks at the bar were nice, shame they don't do proper blended frozen cocktails. Buffet - varied food each night, never had anything horrible, some really lovely things during lunch too. Gluten free section avail for those who need it. Veggie and vegan options present too. Enjoyed A la carte restaurants - Mexican was our favourite, we had lovely food in there. Didn't go to asian as not our cup of tea. Nice entrecote in the grill and nice pasta in the italian. Room very nice and spacious - Air con in our room was poor and the room was very warm. i didn't want to move rooms even though we were offered to. They provided a fan and I said I would let them know if it was suitable for us - which it was and we were happy. Staff very helpful and kind. Reception and guest experience were excellent.
Although you have the option of the market cafe and the buffet for lunch, it would be nice if they had a bit of food on offer at the pool, perhaps some sandwiches/pastries/fruit. I don't want to get dressed and go inside for lunch.
