Bella Vista Hotel

Location good enough for buses and sea cost. I had all inclusive, but it was very poor choise of food and drinks. Bar closed at 23.00. Hotel was clean. Pool is small, but it was enough space for everybody to swim and tan. Very very friendly and helpful staff. There are summer camps for kids-teenagers. So pool several days was closed from 8pm till 11pm for a private party. One night kids were departing somewhere so loud at 2.30-3.20am and their tutor was ignoring my request to be respectfully quiet to other guests.

One of the worst hotel experiences I have ever had. At no point during the booking process were we informed that the hotel would be accommodating a large group of students. Had we known this, we would have chosen to stay elsewhere. Unfortunately, many of the students showed a complete lack of respect and consideration for other paying guests, which had a significant impact on our stay. During our visit, we reported several incidents to reception. The most serious occurred when one student discharged pepper spray into another student’s face. I was caught in the spray while passing by, leaving me with sore, irritated eyes and persistent coughing. This was an extremely concerning incident, yet it did not appear to be treated with the seriousness it deserved. Throughout our stay, there was constant disruption, including doors being slammed at all hours of the day and night, shouting in the corridors, and water fights. As a result, we had very little opportunity to rest or sleep. Despite reporting these issues on multiple occasions, the reception staff appeared largely uninterested in resolving them. We repeatedly asked to be moved to a quieter room, but were told this was not possible because the hotel was fully occupied. When I eventually spoke to the manager, I was astonished to discover that he was completely unaware of both the pepper spray incident and our repeated requests to change rooms. This demonstrated a clear lack of communication and concern within the hotel. To make matters worse, no apology, explanation, or gesture of goodwill was offered. Instead, I was met with an attitude that suggested our experience simply wasn’t a priority. I wonder had I been a male if things would have been dealt with differently. Overall, this was an extremely disappointing stay. The lack of transparency before arrival, the unacceptable behaviour that was allowed to continue, and the apparent indifference shown by staff and management fell well below the standard I would expect from any hotel. I would not recommend staying here and certainly would not return. On a positive note the cleaning staff and restaurant staff are outstanding especially Natalia and Robin!

Multicultural - Good Value Clean Friendly Staff Note: Lots of Language School Children in July and August - so not quiet and peaceful! Hotel is used as a base- for an immersive English study program based in It combines interactive language classes with Mediterranean seaside living! Learn English under the Sun!