Peridis Family Resort

As many previous reviews have mentioned, the staff are what really make this hotel.

We booked a package holiday through Jet2, who advertise the hotel as a 4* Plus property. However, Peridis classifies itself as a 5* hotel, which means you have to pay an additional €15 per room, per night on arrival. This covers air conditioning, the room safe and pool towels. We stayed for 14 nights, so this was quite a significant extra cost.

We were three adults staying on a self-catering basis, and this is where I feel the description is a little misleading. The rooms are not really equipped for self-catering. There is a kettle, toaster, microwave and a two-ring hob, but no oven, and the microwave does not have oven or grill functions.

We stayed in Block 4, which is located across a busy main road from the main hotel. There is no zebra crossing, and I wouldn’t be comfortable staying in this block with young children, despite the hotel being marketed as family-friendly.

We had no problem getting sunbeds by the pool at around 9am each morning, but around 80% of them are in the shade because there are so many fixed umbrellas.

These are the main reasons I’ve given the hotel 3 stars:

• Check-in was disappointing and felt rushed, even though our room wasn’t ready. We weren’t given any information about the hotel facilities such as the gym or spa, only directions to the supermarket and beach. • We were simply pointed towards our room in Block 4 and left to carry three large suitcases across a busy road and up the stairs ourselves. In a hotel claiming to be 5-star, I would have expected assistance and to be shown to our room. • The rooms lack storage. There are two luggage racks but very little shelf space, with no shelves in the wardrobes or bedside cabinets. • The balcony was spacious, but the table was only really suitable for two people, meaning one of us had to eat with our plate on our lap. • The beds were comfortable, but the bed frames are oversized for the room, making the space feel cramped. Smaller frames, allowing the beds to be pushed together if required, would improve the layout.

The restaurant staff work incredibly hard and deserve a lot of credit. On one occasion, we even saw the lifeguard helping to serve food because there simply weren’t enough staff. During our two-week stay, we never saw the hotel manager. It felt as though the hotel runs on the goodwill and dedication of its excellent staff.

Overall, if we return to Kos, we wouldn’t choose to stay here again. We felt detached from the main hotel because of our room location, and ultimately a little disappointed as we don’t believe the hotel lives up to the standard it is advertised as.

While we were in Kos, we visited Plaza Beach, around a 2.5 km walk away, and it quickly became our favourite beach. Sunbeds are free if you buy food or drinks, with no minimum spend required. We also went on the Malena Three Island Cruise, which was excellent and is something I would definitely recommend.

We visited as a family of 5, including my 22 year old son who is a wheelchair user. We arrived at 11.30 at night and was greeted outside of the hotel by a member of reception team who was very welcoming and showed us to our room. We were given a free drinks voucher, so dropped our bags in the room and went down to the bar where we were made to feel welcome straight away.

We stayed in a 2 bed apartment in the block with the swimming pool and had a balcony out on the road. The doors blocked all of the noise out. The apartment consisted of 2 bedrooms, a lounge/kitchen area and one bathroom. The air conditioning worked well. There was enough room for our son to move his chair around the apartment. I had read that not all rooms are accessible by lift and that some blocks didn't have lifts so I had contacted the hotel beforehand to let them know that we would need step free access.

ACCESS There are ramps everywhere, but they are VERY steep and my son could not maneuver on these alone. My husband and strong teen were often the only ones able to push him up some of them. Good brake control is required coming down them. We accessed two lifts. One in the block attached to the swimming pool, which gave is access to our room. This lift was very narrow and my sons chair only just fit width ways. There was not enough room for him to put his hands on the wheels and get himself in the lift - he had to be helped in and out. We also once used the lift in the block with reception in. This lift was a lot wider, but not very deep. To access this lift my son had to remove his footplates, enter backwards and tuck his feet in under his chair or the sensors would not allow the door to shut.

The swimming pool is lovely. The larger side is very deep at 1.5m at the shallowest, but the smaller family area is more shallow and has a slide. The sunbeds are reserved very early and this is allowed, even though there is a sign asking people not to. We did always manage to get sunbeds though.
There are 4 sunbeds reserved for disabled access, and these are very accessible. Im not sure that the use of these sunbeds is monitored though.

The restaurant and bar is table service and the staff are fantastic. The food is nice and a good selection on the menu. There are even QR codes on the sunbeds to order food and drink.

The whole hotel is so clean and the rooms are cleaned daily. It is a good 15 minute walk to the harbour. The paths are not accessible for wheelchair or prams and we spent a majority of our journeys on the road dodging cars.

We hired a car, which made getting around easier. There is a supermarket behind the hotel which sells everything.

We really enjoyed our stay and despite the lift inconvenience, we would stay again. The staff are so friendly. They take time to get to know you and really do make you feel welcome.

Arrived very late after being delayed was told on check in our room was across the road - we wandered with heavy suitcases and couldn’t find the building after a few mins the reception staff came and showed us the building - you would not know that the apartments belonged to Peridis it was just behind 2 metal gates! Then we find out there’s no lift in this building so had to carry 2 x 20kg cases up 2 flights of stairs! It doesn’t say that there is no lift access when you book.

Apartment - we overlooked the main road so it was noisy there are shutters and glazing which help and they do leave earplugs and eyemasks - it was clean and bathroom looked new fantastic shower! The bedroom was small and access to the wardrobe was tight - only one drawer in the room to put clothes. The aircon worked but only one remote control worked both units and cannot go below 22 degrees.

All the Staff are so friendly special mention to Christina and Peter in the restaurant always made sure you were looked after.

Food - breakfast was a good selection the coffee wasn’t great - but if you pay for a coffee at the bar you get fresh! The food at lunchtimes was nice and good prices for a hotel - the cocktails were great depending on who made them, happy hour was good at €6 for any cocktail between 3-5pm by the pool. The food at the Greek night was amazing!

Pool - lovely main pool but quite deep I could only stand up in a small area - kids pool was shallower but was busy, the amount of people reserving sunbeds with their towels by the main pool was ridiculous we only managed to get beds there on one day of our break at 8:30am the beds had seen better days some were broken - there just isn’t enough beds for the amount of guests I’d hate to think what high season Jul/Aug would be like.

In summary Peridis is a nice hotel with lovely staff but we wouldn’t return - it isn’t a 5star hotel there was no working air conditioning in any of the public areas in the evening the bar area was sooooo hot people were leaving and it was empty - I didn’t enjoy staying in a separate building from the hotel and having to cross one of the busiest main roads to go to the pool and bar areas - it’s not in the nicest part of Kos either but we did feel safe walking at night it’s only a 15 minute walk into Kos Town.