Blue Bay Resort Hotel

We’ve just returned from a fantastic two-week family holiday at Blue Bay Resort in Crete and had a great time.

From the moment we arrived, we were made to feel so welcome. The staff were definitely one of the highlights of our stay — always friendly, helpful and happy to stop for a chat. By the end of the two weeks we’d got to know quite a few of the team and were genuinely sad to say goodbye!

The hotel is in a beautiful location with amazing sea views and has a really relaxed, friendly atmosphere. Our rooms were clean and comfortable, there were different pools and facilities to enjoy, and the entertainment was great fun. We also loved getting out and exploring some of the nearby beaches, restaurants and surrounding area.

For a family of six, we thought it offered really good value for money and there was something for everyone to enjoy.

What really makes Blue Bay special, though, is the people. The staff made us feel so welcome throughout our stay and played a huge part in making our holiday as enjoyable as it was.

We came home with some brilliant family memories and would definitely recommend Blue Bay to others. We’d love to return one day! 🇬🇷❤️

The staff in the hotel were wonderful from the day we arrived. At check-in we were greeted by multiple friendly staff members who were clear around the details of our stay. There is also a porter to help if necessary. The staff were extremely helpful at all times. They are so accommodation and will go out of their way to help. We changed rooms on the second day. The room was listed as an executive room in the main building with a sea view. The photos and descriptions when booking didn’t make it clear but this was literally one room for myself and husband and the children. We wanted more privacy so upgraded to a ‘double room’. This was at a cost of €30 per day. The Peter moved all of our belongings for us. The views from the room (s) were stunning and the facilities in both rooms were good. The amenities were as described.

The swimming pools were lovely and great for the whole family. The kids loved them. Sun beds were always available. The property was extremely comfortable overall, however there are a significant amount of steps so although there are lifts anyone with a mobility issue would struggle to get around. The overall look of the hotel was crisp and clean. Very stylish.

The hotel is around an hour transfer from Heraklion. It’s quite remote once you get there but there is access to public transport. There is a supermarket nearby and a small shop on sight. We did not need to access this other as the all inclusive offered us all we needed.

The all inclusive was a mixed bag. The food was superb! Great range and very high quality. Could not rate the food more highly. However the drink were somewhat disappointing. The description says includes local spirits. This is very literal. Only raki and ouzo were included alongside local beer and wine. Any other alcoholic beverages are at an additional cost. Also children were limited to things such as slushies in the daytime. This is my only real complaint.

The kids clubs and entertainment packages are limited. But this did not spoil our holiday.

The are a range of beaches nearby. One is in walking distance. Around a 10 minute walk. But this is up and down a very steep hill. The hotel offer a minibus service to this. The other beaches require a taxi or bus to get to. We did not go to any of the other beaches as they were not reviewed as being very child friendly. Due to lack of space to play.

Overall we had a really lovely time and are considering a return.