Royal Hoi An Mgallery

This is probably a decent 5-star hotel option if you're looking for a balance between quality and cost. The check-in process was pretty smooth, though the porter failed to note which luggage was mine after taking it from me, so I had to go back to the lobby to collect it. The deluxe king room, while not the most spacious, was comfy; they managed to squeeze in extras like a couch and a (creaky) bathtub. For some weird reason, items like body lotion & shaving kit were available only upon request. The hotel had 2 pools, a larger pool on the ground floor near the lobby, and a smaller sub-optimally designed rooftop pool with river views and a bar with 1-for-1 drinks during happy hour (6 - 7 pm). The rooftop bar's service was lacklustre - the waiter served us our food without any utensils and sharing plate, but kudos to the manager for service recovery. The breakfast selection was decent, but the protein options were pretty limited. The front desk staff was kind enough to offer extension of checkout from 12 pm to 1 pm upon request. Note that the hotel offers free shuttle service to/from Da Nang airport, but this has to be booked at least 1 day in advance.

beautiful hotel in a great location

We arrived at the hotel without any prior planning and didn't regret it for a moment. The hotel was clean and offered a pampering experience, and we received professional, courteous service throughout our stay. We enjoyed ourselves immensely.