La Siesta Resort and Spa

We had an absolutely wonderful stay at La Siesta Resort & Spa, and it is with a heavy heart that we leave. This has truly been one of the highlights of our trip to Vietnam.

The service throughout the entire resort is simply exceptional. Every member of the staff is incredibly kind, welcoming, attentive, and genuinely cares about making your stay as enjoyable as possible. We have stayed at many hotels over the years, but the level of hospitality here is among the very best we have ever experienced.

One thing we especially appreciated was all the thoughtful little touches. Complimentary ginger iced tea/lemonade, fruit-infused water, and water refill stations were available throughout the resort, making it easy to stay hydrated in the Vietnamese heat. Fresh towels were always available by the pool and could even be taken to the beach. The resort also offers complimentary bicycles, which we used to explore Hoi An and cycle through the beautiful rice fields at sunset—one of our favourite memories from this trip.

The resort itself is stunning. Rather than being one large high-rise building, it consists of several smaller buildings surrounded by beautiful gardens, trees, tropical plants, and multiple swimming pools. This creates such a peaceful, intimate, and relaxing atmosphere that truly makes you feel like you’re staying in a tropical oasis.

There are also two fitness centres with a good selection of equipment, plenty of space, air conditioning, complimentary bottled water, and fresh fruit. As people who enjoy working out every day, we really appreciated having such well-maintained gyms available.

The breakfast deserves special recognition. There was an excellent variety of both Vietnamese and international dishes, with many options changing from day to day, so breakfast never became repetitive. The staff were incredibly attentive, offering coffee and tea at the table and even providing takeaway options when needed.

What impressed us most, however, was how personal the service felt. Despite the hotel being fully booked, the staff somehow made every guest feel seen.

One morning, my sister and stepmother left early to explore the city before breakfast. The staff noticed they were missing, asked where they were, and immediately offered to prepare takeaway breakfasts for them or even extend the breakfast hours so they wouldn’t miss out.

On our departure day, we had to leave very early to catch our flight. Once again, the staff offered to prepare takeaway breakfasts for our family. Since we also wanted to fit in one last workout before leaving, they even opened the fitness centre earlier than the normal opening hours just so we would have time to exercise before our transfer.

These may seem like small gestures, but they perfectly reflect the level of care and hospitality shown by everyone at La Siesta Resort & Spa. Nothing ever felt like too much trouble.

We also had dinner at the resort on three of our four evenings, dining at both Red Bean and The Temple. The food and service were outstanding every single time, and these restaurants are destinations in their own right.

A heartfelt thank you to every member of the La Siesta team for making our stay so memorable. Your kindness, professionalism, and genuine hospitality made us feel at home from the moment we arrived until the moment we left.

We leave with wonderful memories and hope to return one day. Until then, we will be recommending La Siesta Resort & Spa to everyone we know.

My experience here has been interesting to say the least. It became appearant in our stay that they are very proud of their titles, too proud.

The staff are great, they accomidate and do well on their job. They are not the ones I’m targeting or critisizing. It is the management that appears to be an issue here.

To summarise the whole mess up, I wrote a 3.5/5 on one of their restuarants. The following morning I was showered with stuff like Tiramisu and fresh mangoes, which mind you has made me change my bio on my profile. It is blatantly clear that the management here is poor and seeks to blame lower ranked staff for the smallest of things. So working on reflecting and learning from mistakes instead of blaming staff can be a positive step (Do note they have started taking feedback in consideration).

But what guests want is peace and being free from drama. After my review it didn’t feel peaceful, I have not taken any special treatment that I experienced into consideration and in my review. I hope this hotel can work on not being overly pushy where it drives guests to be uncomfortable. Rather reflecting and learning from feedback without having to resort to special treatment.

I lay my final review for this place a 4/5. Yet I still reccomend this as a great hotel and very close to the ancieny city. This review is also not to be punishing or rude, but I aim to give feedback and share my perspective of the ordeal.

Mr hong very nice kind and good english We can stay calm and happy