- Vietnam Holidays
- Hoi An
- Emm Hotel Hoi An
Nestled within private gardens, ÊMM Hotel Hoi An features French-colonial and Vietnamese-inspired architecure and offers 4-star accommodation in Hoi An. ÊMM Hotel Hoi An is ideally located only minutes away from Hoi An's 15th century Old Quarter (a UNESCO World Heritage Site) and the palm tree-lined beaches of Cua Dai and An Bang. Guests can make use of complimentary bicycles to explore the Ancient Town as well as the surrounding countryside and enjoy beach privileges at ÊMM's sister hotel, the luxe Victoria Hoi An Beach Resort & Spa.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
One of the most beautiful and thoughtful hotel that I have visited up til now. Bill Bensly hasn’t disappointed me so far! Very nice pools. Mostly friendly staff that speaks both Vietnamese and english.
A lovely stay at this hotel. The staffs we're very friendly, welcoming and attentive, making us feel comfortable from the moment we arrived. Great location and pleasant atmosphere. The only small point for improvement is that the floor could have been cleaner.
Very good hotel neet staff was very friendly and helpful
I checked in with a friend and, as I live in Da Nang, I unfortunately forgot to bring my passport with me.
The male receptionist wearing glasses was unnecessarily rude when I asked about checking in without my passport. I completely understand that the hotel may have a policy requiring identification, but there was no need to communicate it in such a dismissive and unfriendly manner. A simple, polite explanation would have been perfectly acceptable.
What made the interaction even more frustrating was that, after initially refusing, he accepted another form of ID and the visa when my friend requested it.
If an alternative form of identification was acceptable, I’m not sure why the initial response had to be so rude. Policies can be explained professionally and respectfully, especially in hospitality.
I hope the management reviews this interaction, as the attitude of one front-desk employee can significantly affect a guest’s first impression of a property.
Very good hotel . The staff very friendly and profesional. Rooom very clean . I will come back next time
