Name: Avista Hideaway Phuket Patong MGallery
Price range: from £885.12pp (7 nights includes flights and transfers)

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Pool

A beautiful hotel with beautiful staff. We had a 10 night stay, we booked the cheapest room initially but were upgraded. Room was perfect, spacious, lovely view overlooking adult pool and into jungle. 

Staff at breakfast were amazing with our baby girl Mirissa, she is missing you already at breakfast with no one to entertain her! Lovely fresh food and lots of choice. 

Pools were relaxing and beautiful. Everywhere was spotless. Pure relaxation…thank you so much! Kids club even nice for our baby to have a cool down. 

Some points I would say: 

- would love more times for the shuttle to patong. We never had problem booking a space however some times at 6pm, 7pm, 8pm would have been helpful for going out for dinner. 

- bar prices are high…I think if they were more competitive compared to the town we would have spent more! You can get a beer for 80 baht in town in most places , even the beach, and the pool bar is charging 170… happy hour should be longer at least! 

- Towels around the pool were not always there. Plus on the first day there were no loungers left…however we later realised actually people were finished with the pool but just not removing their towel so we didn’t know if they were free or not! 

Aside from those things that could easily be worked on, we had an amazing time and would definitely return!

Gorgeous Stay

I hope the hotel management takes this feedback seriously to improve future guest experiences. Unfortunately, based on my stay, I would not recommend this hotel at the moment. Starting from 1st day of arrival front desk very poor and not polite, fake smile and treating with fake upgrade of room . If the sign of room make up not activated then no room cleaning, I requested iron to the room and never received then simple tooth brush because not provided by room service during cleaning and then left to restaurant then came back 3 hours later and no toothbrush. Overall front desk and room service must change 100%.

Negative

The place is wonderful. The people and service are even better. Welcoming, attentive and helpful. BB made our 7 day stay special when she gave us a room with a spectacular view. Hanna who went the extra mile, is the finest example of hospitality. Bob took great care of us throughout our stay. Vishal, Gautam, Harsh and the rest of the dining team made our experiences delicious and memorable. Emmy, Brownie, Matt out front were really helpful. The buggy teams, the shuttle service, and housekeeping were super efficient. All in all its good when the place you stay at is among the best memories of your holiday.

People make the place better.

My name is Anastasia! I've been coming to Thailand for 17 years now! I like your hotel, but most of all I love coaching with my coach NU! I have never seen such an approach and professionalism !  Stretching, strength exercises at the highest level! I want to say that this is the best coach! I want to come back to him every day, which I do! Thank you NU, we love him as a family! And we will come to the Avista Hideaway hotel to visit our favorite coach!

Nice healthy place

My family and I stayed in Avista Hideaway Patong, Phuket.We had a terrific experience.Our rooms were nice and spacious and overall the resort was v good ,from the service to the infinity pool to the luxurious breakfast spread.Special mention goes to Vishal and Abhi for ensuring that my mother got all her meals ready ,the way we wanted it to be done (since she has problems eating outside food)I have raved about this resort to my friends and family and shall definitely be staying here in future 😊.
Regards Amrita
India

Amazing resort and services

Nestled on the height of Patong's hill, Avista Hideaway Phuket Patong - MGallery offers an outstanding view of the two bays. Our resort is lush in a tropical jungle near the hidden Freedom Beach and its crystal clear water. Enjoy our complimentary shuttle will bring you to Patong Beach or Jungceylon Shopping Mall throughout the day.

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Avista Hideaway Phuket Patong MGallery