Phulay Bay A Ritz Carlton Reserve

Absolutely incredible experience at this reserve. I visited here in August 2026 with my family and we had a wonderful time. It's located in a peaceful area which was extremely secure. The rooms were incredibly spacious - I shared a room with my two younger sisters and not once dis we feel claustrophobic. The reserve itself is beautiful, the pool area is lovely and the staff are incredible. Unfortunately don't remember the name of the gentleman who dealt with baggage but he was so cheery and lovely. Also the guys at sunset bar - namely George - were amazing and great to chat to. There were so many classes to get involved in or excursions to Hong Island that were throughly planned out. The spa was also one of the best I have ever been to (and I have been to many!) - the Indian head massage specifically was well worth the money (treatments were all a very good price). Also the breakfast was amazing (especially the french toast !!!) and the staff at breakfast were great and incredibly accommodating to allergies. But most of all what really made the experience at the reserve so incredible and comfortable was our wonderful butler Habib! I habe no words to describe how amazing Habib was - he was incredibly attentive and always there to help us with anything we need. My sister had managed to graze her knee and he was super helpful with arranging first aid. And he always seemed to be there with his buggy when we needed him. His attention to detail was incredible! I was talking to him by the pool while reading my book and when I saw him later on he brought me some bookmarks! Habib was just great! Very kind and personable and lovely to chat to. Habib really made our stay ten times better than it already was! I will be staying here again in the future!

There are a lot of beautiful places in Asia with breathtaking natural landscapes and excellent infrastructure, but only at the Phulay Bay Hotel, a Ritz-Carlton Reserve, the management managed to add a truly rare component to these essential attributes of a luxurious holiday - an extraordinary warmth of the heart, which the hotel staff generously shares with their guests. And they do it so sincerely and naturally that you simply have no choice but to respond in kind. This is a true retreat not only for the body but also for the soul, which becomes filled with light, harmony, and love. In any weather and any season, this resort exudes the atmosphere of a paradise oasis, where you are always welcomed and treated like royalty. If you feel you've earned such a holiday, then you definitely need to come to Phulay Bay, a Ritz‑Carlton Reserve for a week!

I was in many luxury hotels & resorts including various Ritz Carlton's and other top brands. This one is by far the best of them. It is a very special luxurious hotel with a very unique style. I was amazed with its beautiful design, everything is so magical and big. By far the best rooms - huge beds, very high floor to ceiling and huge doors, showers, pools and it makes it so cool! The view from the resort is stunning as well and the service was great too. I came to this resort as I got some hot recommendations and I can say it was above my high expectations! It is a must visit for those who like luxury/unique experiences or even just to properly relax!