COMO Uma Ubud

This hotel is by far the best hotel I’ve ever been to. First off, when we arrived, we were welcomed by the smiley Rista with a delicious drink, followed by a hotel tour and a room tour. The hotel is a tranquil, small, quiet, and peaceful venue with about 40 rooms spanned over a large area surrounded by jungle, and about 15mins away from the centre of Ubud. The room which we were in was a single floor house split into a connecting two rooms with roof fans in both. The bathroom had a large bath, bidet, sink and table, and an open shower to the outside, which you can close with a blind. The rooms were all very clean. The bar staff are also very accommodating, especially when waiter Lila gave us dinner at 9:30, when the bar was about to close. We were also told about the hotel activities, including walks, spa treatments and painting and yoga classes. There were 3 restaurants open during our stay, one an Italian style and open to the public, two with lots of different options and only open to the hotel residents. I would like to point out how when you go on a long trip, like the Mt Batur sunrise where you get up at 2am with a wake up call from the hotel if requested, they prepare a home made breakfast for you to take with you, filled with fruit and pastries as well as elongating the breakfast time so you can have hot food when you get back often as late as 10:30. The staff are extremely helpful, especially with allergies, as even though peanuts are a large part of the Balinese cuisine, they were able to accommodate, at one point even bringing the head chef out to check. The pool staff also bring drinks and menus round regularly, making sure to keep you hydrated and fed in the humidity. Another thing was the personalisation of the hotel, where nearly every member of staff knew your name, and whenever they saw you they asked how your day was going. On one particular event, we had been out for a longer time than expected and when we came back the receptionists asked what else we did and how our day was and whether we needed anything. When we needed a taxi car, the reception staff provided them, they are a team of local drivers who are picked by the hotel, all of which are very polite and helpful, often taking you to more than asked. The last thing is that when we left, we were given a goodbye drink and the hotel manager, Dwi checked in on us and asked how our stay had been. Also, all the staff gathered in a line to wave us off into a car as we left. Thank you so much to everyone in COMO Uma, you made our holiday so special The Gutteridges

I had never been in a Como Hotel and I highly recommend a stay here . The hotel is a wonderful luxury boutique , in a lush garden setting immersed in pure tranquillity. Rooms are up to standard and very cured. We were in the pool suite being two adults and a teen, it was perfect! I have a thing for breakfasts and here its complete with a great fresh fruit selection, healthy yogurts and a whole menu where you can order your favourites covering all tastes and its included! The pool is beautiful. But a special note goes to the amazing staff 🥰 warm smiles, everyone very welcoming,kind and profosseional but I have to say the reception staff was my favorite! So much patience, great suggestions and super ready to help with whatever request! Food was great by the pool and when special venues occur. Being an Italian my only mmhhh note goes to Como Cucina: food was good but definately not an Italian standard.. pasta puttanesca doesn’t have fish in it, great taste but surely not a puttanesca 😅 so overall our experience was definately worth 5 star. The hotel is 30 Minutes walking distance from the center of ubud, in an area with lots of nice restaurants. Being outside the center for me was a great plus