The Laguna Resort and Spa

The resort is beautiful, with a fantastic location, wonderful weather and beautifully landscaped lagoons throughout the property. We were fortunate to stay in a beautiful villa with our own private pool and a lovely garden. We also really enjoyed discovering the Secret Garden, which was a particularly charming part of the resort.

A special highlight was the wonderful welcome amenity prepared for us. The beautiful arrangement were such thoughtful touches and made us feel very welcome from the moment we arrived.

We would especially like to thank Verina Rendiza, Assistant Director of Rooms, who was incredibly kind and welcoming and did a wonderful job preparing such a beautiful villa for us. We truly appreciated her personal attention and the care she put into making our stay special.

All of the staff we encountered were exceptionally friendly and welcoming, and we genuinely felt very comfortable and well taken care of throughout our stay.

The breakfast buffet was very good, with a great variety of options. It could get quite busy at times. The fitness center is relatively small, but very well equipped and perfectly adequate for a good workout.

Overall, we had a fantastic experience at The Laguna and left with a very positive impression of the resort. It is a beautiful property with a wonderful atmosphere, and we would be very happy to return.

Thank you again to the entire team for making our stay so special.

The Laguna Nusa Dua

We arrived at The Laguna Nusa Dua after deciding to leave another hotel in Nusa Dua due to hygiene issues that had unfortunately affected our holiday. It was only then that we truly realized the enormous difference it makes when a hotel genuinely takes cleanliness, service, and the well-being of its guests seriously.

From the very first moment, The Laguna was impeccable. Our room was spotlessly clean, as were all the common areas. Everything was extremely well maintained, organized, and held to a standard of cleanliness that made us feel completely comfortable and confident. For us, especially when travelling in Asia with a child, hygiene is absolutely essential.

The hotel itself is beautiful, the outdoor areas are wonderful, and the food was an excellent surprise. Even as Europeans with different tastes and eating habits, we always found delicious food, and the team was incredibly accommodating and willing to prepare or adapt dishes to our preferences.

But we must give a very special mention to Perdi. He is, without a doubt, one of the most professional people we have ever encountered in hospitality throughout our travels. We arrived in a difficult situation after deciding to change hotels, and Perdi did everything in his power to find a solution and secure a room for us. His competence, professionalism, kindness, and genuine concern for our family completely transformed our experience. Thanks to him, what could have ended as a disappointing holiday became a wonderful stay that we will always remember.

For anyone considering travelling to Nusa Dua, we would like to share one piece of advice based on our own experience: do not choose a hotel based only on beautiful photographs or the number of stars. Think about hygiene as well, because it can make all the difference to your holiday.

At The Laguna, we found exactly what we were looking for: impeccable cleanliness, excellent food, beautifully maintained common areas, a stunning hotel and, above all, extraordinary professionals.

After our experience, The Laguna is the hotel we trust and the one we wholeheartedly recommend in Nusa Dua.

And to Perdi: thank you so much for making our stay so special. People like you truly make a difference and represent what excellence in hospitality should be.

We will definitely be back. ❤️