- Bali Holidays
- Nusa Dua
- Grand Hyatt Bali
The hotel is located on the Nusa Dua Beach and is conveniently situated a 20-minute drive from Bali International Airport. Uluwatu Temple is about a 45-minute drive. The white sandy beach and the clear waters of Nusa Dua make it a perfect spot for spending a holiday. This beach hotel offers the comfort of a first-class hotel with the relaxing tranquillity of a secluded beach resort. Guests may take advantage of spa treatments, gym facilities and an outdoor swimming pool. The hotel offers a wide range of international cuisine including Balinese dishes that will delight every guest. The elegantly appointed rooms feature all the essential amenities needed for a comfortable and unforgettable stay.
Pamper yourself with a visit to the spa, which offers massages, body treatments and facials. After dipping into one of the 5 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this hotel include complimentary wireless Internet access, concierge services and babysitting (surcharge).
Grand Hyatt oversold our rooms, and upon arrival simply told us our rooms were not available, instead shifting us to other rooms which were inferior to what we paid for and didnt suit our sleeping arrangement with young children. When escalated to management (Devon), there was no solution provided. We travelled with 3 families (all booked same room type), yet we ended up in 3 different room types. We just had to accept the alternative rooms, it was very disappointing considering we booked this holiday over 1 year ago (and paid a lot of money!)
Then room we stayed in was smelt and felt damp, with condensation dripping from the air conditioning vents. After checking the air con vents they were filled with black mould, dust and dirt. Maintenance team was called who committed to cleaning the vents out tomorrow, but we requested a move to another room anyway after sleeping in the room for 2 nights and becoming sick. The next room we got was higher up (level 4) and less damp, but the air con vents were still full of mould. There are other reviews around with customers also having damp rooms and black mould in air conditioning vents - this does not appear to be unique to our experience.
Front reception management staff were completely unhelpful, but the rest of the staff at the resort were great. Food was excellent.
I would not recommend staying at the Grand Hyatt Nusa Dua. Try some other resorts with much better reviews (for a reason)
We have just returned from a wonderful week at The Grand Hyatt we stayed in The South Village which was a great location within the resort. There is nothing we could fault. The entire staff throughout the resort were so friendly and always greeted you with such warm smiles. We had opted for the All inclusive food and beverages- I highly recommend this option although the cocktail menu could include a few extra choices for drinks. To the chefs and kitchen who work tirelessly to provide such delicious food on all of the restaurants - our fave was Salsa Verde. Daytime spent by the pool waited on by our amazing poolside waiters Arjung and Agung these two gents were so attentive, friendly and looked after us so amazingly well despite never stopping they always made you feel special with every service. Multiple orders of nachos, French fries and cheese burgers by the pool delicious. Plus cocktails by the pool and Bintang a new pilsner we never knew we would enjoy. Great service at The Beach Cabana bar and the Salsa Bar roof top terrace both idyllic beautiful spots in the resort. Our room was comfortable and well equipped, water replenished daily. I treated myself and my sister to a treatment in the Kriya Spa what a truly fabulous experience we felt so wonderful and cared for during our treatment. Thank you to all the amazing staff at Grand Hyatt we had the best most relaxing holiday. 5 stars all round
Our stay at the Grand Hyatt Bali was a beautiful experience. We love the resort, the people, the food and the resort grounds. The visit to the spa was also very enjoyable. The swimming pool carved beetween the rocks was the nicest we ever seen. The beach was very clean and had some shady areas, which we really appreciated. We strongly recommend this resort to families and couples.
An absolutely amazing experience from start to finish. Staff, food, facilities and location were outstanding. I can highly recommend The Grand Hyatt and will definitely be going back!
My first time to Bali and found the Luxury Escapes package purchased for 7 nights at Grand Hyatt was a very fresh and warm welcome for a vacation stay. 30mins to Kuta, Airport and GWK and the facilities and rooms were better than expected.
