Conrad Bali Resort and Spa

The location and size of the hotel complex did not make it feel cramp. However the room felt slightly dated. While getting a Grab or taxi was easy. The staff was friendly, however the Concierge and curator staff of Christian, Liana and Nanta were awesome in looking after our every request.

A moment of pure bliss before our flight home! My husband and I were thrilled to make the most of the Conrad Nusa Dua Spa right until the end of our trip to Bali.

From the moment we arrived, we were warmly welcomed with radiant smiles and delicious, refreshing drinks—a lovely touch that was repeated right after our treatment. The massages and therapies were truly exceptional, and the therapists were nothing short of amazing—so skilled, attentive, and kind.

A heartfelt thank you to the entire team for these wonderful moments of absolute relaxation that truly highlighted our stay. Bravo to everyone for this level of excellence!

We stayed at the Conrad Bali for 9 days in August as a family of five (2 adults and three children aged 11, 9 and 9).

The absolute highlight was the staff. Everyone we encountered was incredibly friendly, attentive and genuinely service-oriented. From housekeeping and the pool team to the restaurants and reception, there was a consistent willingness to help and make our stay special.

A special mention goes to our personal concierge Nanta, who was fantastic. He was always available via WhatsApp and made organizing trips, restaurant reservations and other arrangements incredibly easy. With three children, this was a huge plus.

The pools are outstanding, with excellent service directly at the pool. The resort itself is beautiful, spotless and exceptionally well maintained. Food and facilities were good and in line with what we would expect from a resort of this standard.

The beach, however, was a real disappointment for us. If you are looking for a turquoise-water, paradise beach or a proper beach holiday, this is probably not the right place for you. The seagrass grows naturally on the seabed and is very visible, so the water doesn’t have the tropical turquoise appearance you might expect. There is also a very strong tide, and there are very few, if any, sun loungers on the beach. During our entire 9-day stay, we didn’t spend a single day there — and interestingly, we hardly saw anyone else using the beach either.

There is also constant jet-ski and boat traffic directly in front of the beach, which means it can smell of fuel at times. We actually enjoyed the jet skiing ourselves, but it definitely adds to the feeling that this is not a secluded paradise beach.

At low tide, however, there is a nice upside: you can walk quite far out and see sea urchins, lots of starfish and other marine life.

One general note: the south of Bali is very touristy and, as in many parts of Bali, waste management can be an issue outside the resort. This is absolutely not a criticism of the Conrad itself — the property was exceptionally clean and beautifully maintained.

Overall, we had a very enjoyable family stay, with the exceptional staff being the clear highlight. We would happily return — but primarily for the resort, pools and service, not for the beach.