Bali Tropic Resort and Spa

A beautiful place, very nice service, delicious food, elegant dinners. I highly recommend this hotel! One of the best ones I've ever stayed in.

We - a family of 4, with 1 6 and 15 year lads - were lucky enough to spend an incredible 14 nights at the Bali Tropic Resort and Spa. I am reluctant to give 5 stars, as I think this would mean something would have to be absolutely perfect, but here we are! We booked via TUI who then booked through Gold Medal. We had very little customer support rom TUI when our baggage was delayed but I'll review them separately!

On arrival, we were made to feel very welcome - drinks, hot towels and just pure kindness and warmth. Two of our suitcases had been delayed and the team were so sympathetic - we genuinely felt like they cared. The Customer Relations manager (I'm so sorry that I can't remember your name, Sir) was brilliant and checked in with us throughout our stay. The hotel reception is beautiful and authentically Balinese like the rest of the hotel.

We stayed in two Deluxe Bungalows, and these themselves were fantastic. I can't remember the numbers but we were close to the pool and reception area - wonderful. The rooms had everything you want - with amazing walk-in showers and a huge bath. Our room had the biggest bed I've ever stayed in, and the lads had two huge single beds in theirs. A/C was great. Simply put the rooms were brilliant. I read some reviews that said the rooms were 'tired' but I honestly do not agree. The hotel was spotless and the staff take real pride in making sure it looks this way - I've never seen gardeners take such care of lawns and plants!

The swimming pool was just right - plenty of sun beds - and a brilliant swim-up bar. You're not hassled by an animation team or anything. There are activities you can join in with, but these are not pushed on you, and really the only thing you'll notice is the daily aqua-gym. The boys also played darts and volleyball, and had a go at scuba diving, whilst the wife enjoyed a Balinese cooking lesson. It is a very relaxing place. We went for relaxation and whilst our eldest loved it - he's quiet outgoing - our youngest would have probably preferred a bit more entertainment/activities. It's not really that sort of hotel though, so more on us than them! There are pool tables and dart boards, along with giant chess sets, but the evenings tend to be spent chilling out at the bars. There were some wonderful musical acts performing throughout our stay and on one night a week there is a traditional Balinese night with authentic dancing and music - well worth watching.

There's also a rooftop bar - not part of the all-inclusive offer - and this was amazing at sunset. On the Friday there was a DJ who played a chilled-out dance set from 16:30. This would have been awesome more often in our opinion.

There are lots of restaurants and a good choice of food. Quite a mix, including Balinese dishes. Breakfast was again a lovely mix - continental, English, etc. There's also an a-la-carte restaurant that is open, and part of the all inclusive package, when the main restaurants are closed, and again there's a huge range you can order. The boys thought nothing of going having a burger or pasta at 11:00pm.

In terms of drinks, again there is a huge selection to choose from, including all-inclusive cocktails and special ones to buy. Local bottled beers - Bintang and Singaraja are also part of all-inclusive.

We booked some excursions through the hotel - quad bike tour and an ethical elephant experience (but I'll review those separately). These were not cheap but 100% worth the cost. On the beach, there is another excursion company and we booked jet-skiing and snorkelling expeditions through them, along with surfing lessons for the lads. These were really reasonably priced. I cannot remember the name of the company but they operate from the beautiful beach at the hotel and you cannot miss them. The guys there are great.

If you carry on walking along the beach there are some local bars and also a fabulous market that sells EVERYTHING. Opposite the hotel there is a really cool men's clothes shop, a supermarket and a restaurant.

I want to give special thank you to the staff who made our stay so memorable. Along with the gentleman I mentioned earlier, I have to tell you that we really miss the amazing Dika, Yoga, Reza, Octavia, Wiesti, Putu, Rici and Rudy. Thank you all so very very much for looking after my family and making us all feel so welcome. We do miss you all and wish you all the best until we see you again!

The ONLY grumble about the entire holiday was the problem at the airport in Delhi (see my review of Air India!).

Go ahead and book your stay at this tropical paradise - you will not regret it!

My husband and I stayed at Bali Tropic resort and Spa for a week away in August and absolutely loved it. We didnt want to leave. The location was perfect (right on the beach), the room was gorgeous. The swim up bar fantastic, and all the staff were super friendly and lovely. I had googled a bunch of things I wanted to do while in Bali, and we did do some of them, but we had such a great time relaxing at the hotel that we spent most of our holiday there and barely left the resort. Definitely want to go back and stay for longer.