- Bali Holidays
- Kuta
- Truntum Kuta
The hotel is located in the heart of Kuta. Bali International Airport is less than 20 minutes' drive away. This beach hotel comprises a total of 320 rooms, including New Wing Rooms. Guests are welcomed in a spacious lobby with a reception desk with free Wireless Internet access and parking. Further facilities on offer include a hotel safe, a currency exchange facility, laundry service, and on call medical services. The rooms are tastefully designed in 2 options : traditional Balinese style and modern style. Each has a spacious bathroom with hairdryer, a direct dial telephone and satellite TV. Rooms are equipped with a double bed or twin bed, a coffee maker and a minibar. The hotel also completed with 3 swimming pools, massage service, and a beach club
Our stay at Tuntrum was enjoyable overall, and the resort was particularly accommodating in arranging two poolside rooms next to each other, which was perfect for our group.
The resort is in a great location, especially if you are looking for resort style accommodation. The pool area is a real highlight, with a swim up bar, poolside massages and foam parties held in the pool several times a week. These activities create a fun, lively atmosphere and make the resort especially appealing for families.
Our rooms were clean, comfortable and equipped with good air conditioning. The resort itself felt very family friendly, with plenty to keep both adults and children entertained.
Breakfast, however, was somewhat disappointing. The setup felt unorganised, as guests needed to find their own vacant table and then locate a staff member to bring cutlery. This often required asking more than once. The variety of food was reasonable, but there were limited options suited to Australian tastes.
We also tried the in room dining, which was reasonably priced and satisfactory overall. However, the staff had some difficulty understanding our dietary requirements, so this is something to be mindful of when ordering
Overall, Tuntrum is a good option if you are looking for a family friendly resort with a convenient location, clean rooms and plenty of poolside activities. While the breakfast service and communication around dietary requests could be improved, the accommodating staff, resort facilities and lively atmosphere made it an enjoyable place to stay.
We were a group staying in June/july Great place to stay. Good value for money. Location is perfect. Yani is always a great help when booking and during our stay. Nina is fantastic too. Intan is warm and welcoming as always when heading to breakfast. Breakfast has a good variety
Everything has been amazing, friendly staff especially Eddy for house keeping. He makes towel animals for the kids each day, it’s a high light to come back and see what he has created. Pools are great, location is perfect. All in all 10/10
Very happy with our stay at truntum. Adjoining room was perfect for our family of 5. Absolutely excellent house keeping service by the very happy and friendly staff member Eddie. He did an amazing job in looking after our rooms and making us feel at home. 10/10 service
I would like to give a huge thank you to Ari for providing absolutely outstanding service during my stay. Ari is a credit to the hotel, and the care, pride and attention to detail shown in keeping my room immaculate have been exceptional.
Every day, I returned to a beautifully clean, fresh and welcoming room. Ari consistently went above and beyond to make my stay comfortable, and the friendly attitude, professionalism and genuine care made a real difference to my overall experience.
It is the little things that make a big difference, and Ari certainly understands that. Staff members like Ari are what make a hotel stay truly memorable and give guests a reason to return.
Ari deserves the highest praise and recognition for the excellent work and wonderful service provided. I hope the hotel recognises what a valuable member of the team Ari is.
Thank you, Ari, for helping make my stay such an enjoyable one. You are an absolute star and a credit to the hotel! ⭐⭐⭐⭐⭐
