Treasures of Ubud with 5* Bali Beach Stay

If booking more than 12 weeks before departure a deposit of £295.00pp will need to be paid at the time of booking with the full amount payable at 12 weeks prior to departure. The deposit applies to adults and children. If you are within 12 weeks of travel then the full balance of the holiday will be payable.

Passport holders from UK must obtain a single entry Visa. This can be done on arrival at the airport. Alternatively, you can apply for an e-VOA online - https://evisa.imigrasi.go.id/ before your travel, which should save you time in the arrivals hall. You can get a 30-day visa on arrival (VOA) or through the All Indonesia Arrival Card website, at least 48 hours before your travel.

All international travellers to Indonesia, must complete the ‘All Indonesia Arrival Card’ online before departure. This should be done between three days before your flight and the day of departure from your home country. To complete the form, visit https://allindonesia.imigrasi.go.id. There is no fee, and this form is not a visa, so you must still obtain the correct visa separately. Once submitted, you’ll receive a QR code, which you should either print or save on your device. Upon arrival in Indonesia, present this QR code along with your passport at immigration.

We strongly recommend that you and all members of your party are suitably insured as soon as you book your holiday. It is a condition of booking that you must have suitable travel insurance. It is important that you purchase travel insurance that suitably covers your participation in whatever activities you may undertake at the time that you make your booking. To assist you with this, we have arranged travel insurance in partnership with Holiday Extras, including up to a 20% discount, which is given to all Mercury Holidays customers. To arrange your insurance with Holiday Extras, please visit https://www.mercuryholidays.co.uk/info/insurance for more details. Please ensure you provide us with the name of your insurer, policy number and their 24 hour emergency contact number as soon as possible. Mercury Holidays will not be liable for any costs incurred by you due to your failure to take out suitable travel insurance from the date of booking.

It is your responsibility to check any health and vaccination requirements applicable to your booked arrangements. We can only provide general information about this. Health and hygiene facilities and disease risks vary from country to country. You should take health advice about your own needs as early as possible and in good time before your departure. Sources of information include; www.fco.gov.uk, http://travelhealthpro.org.uk/, www.hpa.org.uk, your General Practitioner or a specialist clinic.

This tour is accessible to most people with a good level of fitness and normal mobility. It involves climbing of steep stairs and getting on and off coaches, anf vehicles. This tour is not suitable for anyone with walking difficulties.

The currency in Indonesia is the Indonesian Rupiah. The Rupiah is a closed currency; therefore, it is advisable to carry US Dollars or British Pounds, which are widely accepted throughout. You can exchange your Pounds or US Dollars for Indonesian Rupiah at the airport and various official outlets throughout the tour. It is advisable to exchange only a minimal number of Rupiah, as any remaining currency at the end of the tour cannot be taken out of the country. It is important that you budget carefully and ensure you have the right form of currency before you arrive in the country. Cash machines will also be available throughout the tour to withdraw money in your local currency. Credit and debit cards are accepted in most hotels and some shops and restaurants.

As normal practice you may be asked for your credit card details on check-in at the hotel in order to cover any extras incurred during your stay. If you do not have a credit card, you may be asked for a cash deposit. MasterCard and Visa are widely accepted in hotels as well as American Express.

You will need to take money with you to cover any personal purchases such as souvenirs, laundry, meals not included in the itinerary, drinks, and any additional snacks. Approximately £300 - £400 per person will be sufficient for the duration of the tour. It is a good idea to try and maintain a supply of small notes and change in the local currency for tipping or small purchases. Tipping is not compulsory and is at your discretion to tip both your driver and guide. Tips are accepted in the local currency.

Bali Provencal Government has introduced an International Tourism Tax which is IDR 150,000 per person which is a one-time payment (approx. £8 pp). This has been brought in to support and protect the nature of Bali and help make Bali a more sustainable and green country. This tax must be paid before arriving in Bali and can be paid online at www.lovebali.baliprov.go.id or you can pay cashless via Bank Counter in I Gusti Ngurah Rai Airport or Benoa Bali Harbour.

There is no minimum number of passengers required to run this trip. If we are not able to operate your departure date for any other reason, then you may be asked to change to a different date and a full refund will be made available to you should this alternative not be suitable

For your tour portion, guests will be met by drivers who are fully trained as driver guides with a wide knowledge of each destination. For the beach portion of your holiday, you will not be escorted by a tour guide. Your time here will be free to do as you wish. Details of your departure transfer will be confirmed by your guide at the end of your tour or by a representative in the hotel. advised otherwise and you will still have all of the same meals, sightseeing and local excursions included.

Your accommodation is selected for convenience, location, comfort or character. Hotel accommodation is generally rated as local three to four-star standard, but please note there is no international classification system for hotels, and differences in facilities and quality do exist between the UK and Indonesia. All group tours hotels have private bathroom facilities and air-conditioning, where needed. Rest assured that all accommodation used by Mercury Holidays is regularly inspected by our staff and partners to ensure that standards meet your needs.

Breakfast is always western style and served in the hotel each morning. Lunch (when included) will be taken in local restaurants or at the hotel. A variety of restaurants are visited giving you the chance to experience a range of dishes and flavours..

Please contact Customer Experience for questions about other dietary requirements or allergy information. Vegan, and vegetarian options are available, all meal requests need to be sent over to our suppliers before travel.

It is not recommended to drink the tap water, even in developed countries water may contain unfamiliar elements that can cause upset stomachs. In less developed countries water is not filtered in the same way. A bottle of water is supplied daily on your tour.

Indonesians celebrates a wide range of religious holidays, the main one being Hari Raya Nyepi. It is a day of silence, fasting and meditation for the Balinese. Ramadan is also celebrated widely through Indonesia, it is a time for people to be with their loved ones, self-reflect and renew their faith. During this time Muslims fast from dawn until dusk and abstain from eating, drinking, smoking and chewing gum. If you are a tourist visiting Indonesia, you will not be expected to fast. Most attractions will be closed during this time. It is advisable to be more covered up to show respect to the local customs. We would recommend that women cover their shoulders and knees and men should wear knee length shorts or trousers when out in public areas during these times.

During visits religious sites please note long trousers or skirts should be worn to cover knees, long sleeved tops should be worn to cover shoulders.

On your arrival in Denpasar, you will be met by a representative from our local agent, Marintur Indonesia, holding a sign displaying: “Mercury Holidays”. The Mercury Holidays/Marintur Indonesia representative will show you to your transfer vehicle. Your national guide will be on hand 24 hours a day should you have any queries.

If you need to contact your representative during your stay the details are:

Contact number: +62 813 3830 6610 / +62 878 6045 4519

Email: operationmgr.dps@marintur.co.id

Emergency 24 hour Contact number: +62 813 3830 6610 / +62 878 6045 4519, Email: operationmgr.dps@marintur.co.id

• Sunscreen and hat in summer
• Comfortable walking shoes
• Camera and charger
• Antibacterial hand gel
• Personal first aid kit containing travel pills, rehydration powder, plasters, stomach settlers, antiseptic creams, aspirin etc
• Should you plan to use your own hairdryer, travel iron, video camera, battery charger, electric shaver etc, it is advisable to bring a multi adaptor
• Swimwear
• Binoculars
• Plug Adaptor - The voltage in Indonesia is 220 Volts. This is the same as the European 2 pin rounded plugs