Lv8 Resort Hotel

The location is great, next to the beach and they have a great side pool beach. The receptionist is nice especially indah, denish, elsi and vika. They helped me through check in process and explained everything

Wonderful atmosphere with friendly and helpful staff like drieka denish and indah

I’m writing this review sitting on the balcony of the LV8 Onyx suite trying to relax, however the 250 + construction workers (I know because I counted them) next door have other plans as they bang, crash and generally make construction noise. Construction on the site runs 24/7 and there are huge lights that make sitting outside at night uncomfortable. It would be an understatement to say that choosing this hotel was a huge mistake. We booked a 3 bedroom penthouse suite because I wanted my Family of 5 to be together. The 2 x 3 bedroom suites the hotel offers overlook the pool and have stunning sea views, however the onyx suite’s view is 50% construction site and not the empty tree lined section shown in the advertising. On arrival to the room I immediately made my concern known to management. I also questioned why there were only 3 beds when our booking clearly stated 1 couple and 3 Children over 18. They eventually brought another bed but made it seem as if they had done us a huge favour. Management were unable to move us to another similar room as the other 3 bedroom suite was booked for the entirety of our stay which I understand but what I object to is the fact that the LV8 advertising is misleading. The room itself is very nice; it’s big and has been maintained well internally. The exterior is however very tired and run down in places. The next problem we encountered was the fact that there is a huge extractor outlet at the back of the unit so 1 of the bedrooms and the living area sounds like you’re inside an aeroplane which again makes relaxing a real challenge. It’s noisy all the time. In addition our bags sat at reception for too long so I went and brought them to our room myself (while the staff watched me make the 2 trips). There’s also the fact that the pool is a greenish colour (not the crystal clear advertised) and the gangsta rap that’s always playing in the gym (some may like that) On the plus side, half of the hotel is on the opposite side to the construction, the breakfast is good and the rooms that I’ve seen look nice. The live piano music at breakfast is a nice touch also. I’m sure that there are plenty of people here who are having a great time but whatever they’re building next door is going to be huge and is going to seriously impact the appeal of the LV8. Management did offer us a couple of standard rooms that we could go to when the noise got too much but the whole reason I booked this room was to be together so I turned it down. They then offered a 30 minute massage for the Family which we could get anywhere in Bali for $30USD. What I really want is my money back or 6 days somewhere else (not the standardised apology that will follow from management )