- Mexico Holidays
- Tulum
- Casa Malca
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Casa Malca
Mexico, North America
Tulum
Nestled on an untouched beach in Tulum, Casa Malca sits on the border of the Sian Ka’an Biosphere Reserve. It boasts a bar-restaurant, lush tropical gardens, and chic air-conditioned accommodations.
Every room and suite at Casa Malca features elegant white decor and offers views of either the gardens or the Caribbean Sea. Guests can expect private bathrooms stocked with complimentary toiletries and towels.
Hotel Information
Relax at the full-service spa, where you can enjoy massages, body treatments and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool and an indoor pool. Additional features at this Art Deco hotel include complimentary wireless Internet access, concierge services and wedding services.
Facilities
- 3 restaurants
- Bar
- Beachfront
- FREE Wi-Fi
- 2 swimming pools
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.0 Very Good815 reviews
Excellent
69%
Very Good
10%
Average
5%
Poor
6%
Terrible
10%
Location
Cleanliness
Service
Value
A unique and peaceful beachfront escape
The hotel is not ultra-luxurious in the traditional sense, but it is incredibly charming, beautifully designed, and unlike anywhere else. It has a very unique atmosphere that immediately makes you feel relaxed.
The staff were exceptional throughout our stay—genuinely kind, attentive, and always eager to help. Our room was huge, and the team was very accommodating with every request we had.
One of the highlights is the pool area, which is absolutely beautiful and incredibly peaceful. Another thing we loved is that every room is built directly on the sand, whether facing the beach or nestled in the jungle, giving the whole property the feeling of a private beachfront villa.
Breakfast is à la carte rather than a buffet, and every dish we tried was delicious and freshly prepared.
The only real downside is not the hotel itself but the beach conditions. During our stay, there was a significant amount of seaweed. It seems to be more of a regional issue, and I wish more was being done to protect this beautiful coastline, as some nearby areas such as Playa del Carmen appear to be better managed. Tulum town also felt much quieter than expected, with many shops and restaurants closed.
That said, Casa Malca offers such a serene and special experience that it is absolutely worth staying here. If you’re looking for a peaceful, stylish retreat where you can truly unwind, this place is a fantastic choice.
Review by Rubenbrk Tel Aviv, Israel
Very attentive staff
Thanks to everyone at Casa Malca for making our stay a pleasure. Breakfast was fantastic every morning . The room was perfect . We really enjoyed the art tour . The location is quite good in tulum with lots of bars and restaurants around.
Review by Robert B Frankfurt, Germany
Casa Malca dinner
Hello the staff were amazing there . Very good food very good atmosphere. We went to dinner late and was still able to see the famous lobby . Very beautiful
The best hotel in Tulum
This is our second stay at Casa Malca. It’s more than just the novelty of the art. The service is first class. The food is fantastic and the setting is the best in the hotel zone. Any seaweed on the beach was removed straight away whereas the rest of the hotels had huge piles of seaweed building up. The beach is deeper than any other hotel and the sun loungers are set back under palm trees keeping your space private but still directly beach front. Clemente and Fausto did everything possible to make sure we had the best time. Breakfast is fantastic quality. We will be back again soon.
Review by 915MarkA Marbella, Spain
Great view
Casa Malca is beautifully located and offers an amazing view from the rooms. The resort itself is very attractive, with beach loungers that are more like beach beds, plenty of palm trees, and a truly pleasant atmosphere. A big advantage is that the hotel is built on a dune, which means beach vendors cannot approach guests as aggressively as they do at Nomade.
The front desk and concierge work flawlessly and efficiently. In fact, I would say the gentlemen working there operate above standard and genuinely make guests feel welcome and comfortable. As an example, when I mentioned that there was no television in my room, they actually brought a TV to the room for me, which I found very thoughtful.
The main downside is the service on the beach and during breakfast, which is, unfortunately, typically weak by Mexican standards. I understand that everyone can have a better or worse day, but at Casa Malca, whenever I asked for something, it felt like a roulette: a 50% chance it would be delivered and a 50% chance it would be forgotten. Strictly speaking, this should lower my rating to 4 stars. However, doing so would unfairly reduce the hotel’s overall score on TripAdvisor, because Casa Malca is clearly a better hotel than Nomade or Be Tulum, despite having similar service issues in this area.
An additional advantage is the location: Casa Malca is very close to the parties at Nomade, only about 150 meters away, yet the loud music from those events cannot be heard inside the rooms, which is a big plus.
If someone is hesitating between Be Tulum, Nomade, or Casa Malca, Casa Malca is by far the most beautiful option. The place looks truly paradisiacal.
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