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  • Mexico Holidays
  • Riviera Maya
  • Dreams Aventuras Riviera Maya

Dreams Aventuras Riviera Maya

TripAdvisor Review
Mexico, North America
Riviera Maya

Nestled in the exclusive, gated community of Puerto Aventuras lies Dreams Aventuras Riviera Maya, a spectacular all- inclusive luxury resort perfect for families and couples. Views of catamarans, yachts, sailboats and the glistening Caribbean Sea offer memorable views for every guest. Daily and nightly activities for all ages, including live performances, beach games, watersports, fitness classes and more will fill your days. You can also explore the resort’s unique beachfront featuring a natural pool, infusing privacy and stunning views with prime swimming, water sports and activities for all ages. Relax with a soothing massage, enjoy the hydrotherapy circuit or a salon treatment at our world class spa. Rest assured you’ll find both engaging and laid-back activities during your stay. Eight restaurants and four bars and lounges provide you with limitless access to gourmet dining and top-shelf beverages. Your spacious room offers gorgeous views of the pool, marina or ocean. You can even enjoy your own in-room mini-bar and 24-hour room service as you watch the sunset from the comfort of your own private balcony or terrace. Plus, you can upgrade to the Preferred Club to enjoy enhanced in-room amenities, exclusive access to certain areas of the resort and more.

Unlimited-Luxury® where everything is included: • Limitless access to gourmet à la carte dining options without reservations required • Unlimited international & domestic top-shelf spirits • Unlimited natural fruit juices and soft drinks • 24-hour room* & concierge service • Pool and beach wait service • Daily refreshed mini-bar with soft drinks, juice, bottled water & beer • Daily maid service • Endless daytime activities and live nightly entertainment • Theme parties, oceanfront bars and entertainment venues • No wristbands required • All taxes and gratuities included • Enjoy free Wi-Fi • Waterpark for guests of all ages with 34 swim-out rooms

Facilities

  • Billiards
  • Volleyball
  • Beauty salon
  • Spa treatments
  • Massage
  • Steam bath
  • Sauna
  • Entertainment programme for children
  • Entertainment programme for adults
  • Children playground
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

Trip Advisor
4.5 Excellent4,146 reviews
Excellent
73%
Very Good
13%
Average
7%
Poor
4%
Terrible
4%
Location
Cleanliness
Service
Value
TripAdvisor Review
A true home away from home

We had a wonderful time at Dreams; they really do try to make it a home away from home. Though there are fewer restaurants to choose from, each one has its own gems and the chefs go out of their way to accommodate special requests. The rooms are spacious and the beds are super comfortable, with plenty of good amenities. Really though, it’s the staff that make all the difference - everyone was always happy to help in any way they could. With a special shout out to Jorge, Ivan, Elana, Emilio and Filipe, all of whom provided first rate service in their respective areas, whether it be arranging trips, services, Eggs Benedict in the morning or pool side drinks and snacks - they really made the trip something special. Jorge and Ivan in particular were always ready with smiles and brought joy to the days. We took great advantage of the Preferred Club amenities, spending most of our time in that pool and enjoying the quiet peace of the Preferred Club Lounge. We would highly recommend the the below to anyone due to visit:

  • Chino’s Fishing and Diving
  • Paul’s Cart Rentals (golf carts around the marina) - don’t forget Fiona, his trusted side kick
  • Xel Ha is a fantastic day out for the kids
  • Cocoa Bongo is a fantastic night out for the adults :)
Review by Kelly-Ann C Cambridge, United Kingdom
TripAdvisor Review
The best holiday ever!

From the moment we checked in to the moment we left, everything was absolutely perfect. We genuinely couldn’t have asked for a better holiday!

Check-in was quick and simple. We were actually Preferred Club members, which we didn’t even realise, so we were taken to our own section of the hotel to check in, which was such a lovely start to our stay.

Our room was perfect — spotlessly clean, comfortable and with a free minibar that was restocked every single day. We also had a swim-up room, and the pool was always kept beautifully clean by the staff.

The staff throughout the whole resort were so friendly, kind and attentive. Nothing ever felt like too much trouble, and whenever we needed anything, they were always happy to help.

Unfortunately, on the morning we were due to fly home, our flight was cancelled. This could have been a very stressful situation, but the hotel staff were absolutely amazing. They helped us contact the airline, talked through potential solutions with us and were incredibly supportive throughout the whole situation. They even allowed us to stay beyond our check-out time rather than leaving us to deal with everything on our own, which we really appreciated.

The room service was also amazing — the food was genuinely so good!

If I had one thing to mention, it would be that if you’re not a fan of traditional Mexican food, you may find some of the buffet options and certain restaurants a little difficult. However, there were still plenty of choices, and Portofino restaurant was absolutely amazing — definitely one of our favourites!

The beach was beautiful and very clean. There was some seaweed while we were there, and unfortunately it did have a bit of a smell, but this is something that happens at certain times of the year and is completely outside of the hotel’s control. The staff were out every day working hard to clear it, so it really didn’t take away from the experience.

There were also loads of water sports available around the resort, all free of charge, which was such a bonus.

Overall, the hotel was absolutely amazing. I honestly couldn’t have asked for anything better. From the beautiful resort and perfect room to the incredible staff and the way they looked after us when our flight was cancelled, everything made our holiday so special.

We would 100% come back here and would definitely recommend this hotel to everyone. We’re already wishing we were back! 🌴☀️❤️

TripAdvisor Review
FamilyMoon 2026

The staff was amazing. Marco, Guadalupe and Ruben were outstanding!! They made my experience well worth it!! That Veronica person was tooooo pushy and I didn’t appreciate that. She made us all uncomfortable!! I would visit again. Thank you to the staff. It was a great time. Our family was happy! We will Facebook/ IG/ Twitter our experience!

TripAdvisor Review
Best experience in Mexico!

Marco, Guadalupe and Ruben are the most amazing staff I have ever experienced! I will be back because of them!

TripAdvisor Review
This spa was amazing

The overall service has been way above par, special mention to the politeness and cheerfulness of the staff, they're all amazing and they always give you their all. The spa was particularly delightful and Esther guided has through with care, a soothing tone and superb care

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