Sunset Fishermen Beach Resort

My family and I recently stayed at Sunset Fisherman, and overall we had a wonderful experience.

This is not a brand-new luxury resort, but it is incredibly clean, cozy, and well maintained. The rooms have everything you need for a comfortable stay, and the atmosphere is peaceful and relaxing.

What truly makes this hotel stand out is its staff. Every single person we interacted with, from the front desk to the pool bar and restaurant, provided exceptional service. Everyone was friendly, attentive, and genuinely seemed to care about making our stay enjoyable.

The hotel offers a different dinner theme every night (Italian, Mediterranean, Mexican, etc.), which is a great idea. Unfortunately, the Italian dinner on Friday was the weakest meal of our stay. The pasta for the kids was good, but the pizzas seemed undercooked, the lasagna wasn’t very good, and the beef with potatoes and vegetables was extremely tough. Thankfully, the desserts were delicious, and despite the food, the service remained outstanding.

Breakfast the following morning completely changed our impression of the restaurant. The buffet was excellent, with a wide variety of options and an egg station where they prepare eggs exactly the way you like them. Lunch was also enjoyable, although I believe the fried fish may have been cooked while still partially frozen, leaving the inside undercooked.

Saturday’s Mediterranean dinner was absolutely fantastic and easily our favorite meal of the trip. The salads, soups, chicken, beef, and desserts were all delicious. A very special thank you to the staff for surprising our little girl with a birthday cake. That thoughtful gesture meant a lot to our family and made her birthday even more memorable.

One thing future guests should know is that dinner is à la carte rather than buffet. Because the hotel operates with a relatively small staff, service can be quite slow at dinner. On Friday, we were seated at 8:30 p.m. and didn’t leave the restaurant until almost 10:30 p.m. The staff remained courteous and professional the entire time, but the wait was definitely longer than expected. If you or someone in your party has dietary restrictions or food allergies, I highly recommend letting the hotel know as soon as you arrive so they can prepare your meals in advance. That will make your dining experience much smoother.

The pool bar was another highlight. Marcos and the rest of the bartending team were outstanding. My only suggestion would be to improve the tequila selection. They only had one bottle of Don Julio, and once it was gone there wasn’t a comparable replacement. The other reposado tequilas available were noticeably lower quality.

One thing worth mentioning is the beach. During our stay there was a significant amount of sargassum along the shoreline. I understand this is a natural seasonal issue that affects much of the Riviera Maya and is not the hotel’s fault, but it’s something future visitors should be aware of if spending time on the beach is a priority.

In the end, what made us recommend Sunset Fisherman wasn’t luxury—it was the people. Great service can make all the difference, and this team consistently went above and beyond to make us feel welcome. While there are certainly areas that could be improved, the warmth, professionalism, and dedication of the staff more than made up for them. If you’re looking for a smaller, comfortable beachfront hotel with genuinely caring people who do everything they can to make you feel at home, Sunset Fisherman is a place I would happily recommend.

My family & I always enjoy our annual vacation (February 14-21, 2026) at Fishermen because of the excellent employees. Marcial is the first to greet us and remembers everyone's name. My grandkids enjoy joking with him. Valeria at the front desk, along with all her staff, makes certain all our requests are met. The housekeeping staff keep our rooms immaculate. The wait staff serve us the delicious food, and ensures that there is no cross contamination with nuts for my grandson's allergy He loves their fish tacos! And a very special recognition to Yedid, the member's service representative. She is very attentive, yet professional, as she deals with all our diverse personalities and special requests. Yedid recently joined the Fishermen staff and we hope to see her for many more years Thank you! Sharon Henderson