- Mexico Holidays
- Playa del Carmen
- Paradisus Playa del Carmen
Our beautiful Paradisus Playa del Carmen is conveniently located just 45 minutes from the Cancun International Airport With a lavish, mangrove as part of the scenery, Paradisus Playa del Carmen is just a minutes away from sun-kissed sand, shopping and exciting outdoor activities It's fun in the sun for the entire family—with sparkling free-form swimming pools with swim-up bar and poolside grill, five slides and giant water buckets in our water parks Italian, Mexican, Mediterranean, American—we serve up an international cuisine in 22 restaurants and bars, five of which have won the Wine Spectator Award for Excellence Upgrade to your vacation with The Reserve—luxuriously appointed suites, exclusive VIP lounges, concierge service, exclusive pools and beaches, and programing for the family, and full use of the main resort facilities For learning while on vacation, our life-enriching experiences include activities such as wine tastings, tequila tastings, dance lessons, fitness classes and much more Welcome to paradise
It's your great getaway, your new piece of heaven—welcome to Paradisus Playa del Carmen, an all-inclusive, luxury for both adults and families along the Riviera Maya's prestigious Playa del Carmen. Originally a sleepy fishing village, Playa del Carmen is today one of Mexico's most must see destinations. Nestled on Mexico's eastern shore, Playa del Carmen is renowned for its beaches, coral reefs, crystal clear cenotes and inspiring Mayan ruins. No matter where you go, Paradisus Playa del Carmen helps you connect with adventure.
All-inclusive, All-in for Spectacular
Relax and enjoy—virtually everything's included in your stay, from accommodations and entertainment to restaurants and a basic wine list (*). We're so sure you'll enjoy it all, we guarantee it. The quality guarantee of Meliá promises a truly unforgettable stay from the moment you arrive.
(*) Extra charge
Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a complimentary water park and a health club. This property also features complimentary wireless Internet access, concierge services and an arcade/games room.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

Just got back from an amazing stay at la Perla ! We booked a reserve suite and highly recommend it. The experience was more than we hoped for , our concierge Roberto Vada took care of everything from the moment we checked in to the moment we checked out. He made our dinner reservations , made sure we had a cabana at the pool and decorated our room for our anniversary. All of the staff were incredible and attentive , the food was delicious and the facilities were stunning. This resort is truly paradise . We will be back
Couldn’t have asked for a better experience! Eduardo, our concierge with The Reserve (absolutely worth it by the way) was incredible, and super helpful and made our trip super stress free. The room was perfect, the only thing that happened with our room was there was a bug that crawled out of the nespresso pods when my girlfriend was looking through them lol. I don’t blame them as this hotel is very nature forward, so that is almost to be expected. Besides that the room was extremely clean. The noise was ok, the sound proofing in the room isn’t fantastic as there is a gap at the bottom of the door and the floor. We could hear a few things being dropped outside of our room. Speaking of, we noticed after we had our room service ordered, they had taken the plates and silverware out, and at some point something had knocked it all over and there was shattered ceramic plates all over the floor in the hallway. Might have been the Coatis that run around lol. Not a huge issue for us, but it’s recommended to wear shoes or flip flops when you walk around.
Besides those few hiccups, we couldn’t have asked for a better trip. Lorenzo and Alexia at the reserve swim up pool bar were incredible bar tenders and you could really tell they enjoy what they do.
The location of the resort is ok. Outside of the resort isn’t the nicest area around, but the resort itself feels super safe and I never even had a second thought while I was on property.
We have stayed at several all inclusive resorts, especially in Mexico and this resort is one our favorites. We stayed in a Family Swim Up Concierge Suite and the room was beautiful. We loved having access to the pool and the beach. The Family Concierge pool was also amazing. Our concierge, Cynthia Delgado, was awesome!!! She let us know of the events happening around the resort, created special memories for our son and checked on us daily. The best concierge we have ever had! We will certainly be back! Also, Miguel at the Concierge Beach section was amazing. He made sure we had a great time at the beach and he is exceptional at his job.
Everything was excellent. No complaints. The resort is beautiful and you really don’t need to go anywhere else to have a good time. The food was delicious. We loved all the restaurants. Very kid friendly place as well. We had a great time and hope to return soon.
We had an amazing family/wedding anniversary trip. Love was super nice and clean. Everybody that worked out it was amazing. Our room was spacious. The thing that made our trip extra great was our personal concierge. Cynthia Delgado provided extra exceptional service to our family. She made us feel extra special with all her personal touches. We would love to come back to this resort.
