Wyndham Alltra Playa del Carmen

Elevator and hot tub inoperative during entire stay. Food and shows needs to be better. Bars need to open earlier and stay open later. They open at 11am and close at 10pm

Everything was so lovely, but the staff even more so. I started to have concerns when I read complaints about the sargassum (inescapable in the summer), the beach, and other dumb stuff. The location is great, getting around is quick and easy.

While the hotels beach is small and rocky, there’s soft sand, a beach bar with swings, cabanas, and they keep it as clear of sargassum as possible. You cannot smell it from the beach.

The main pool is huge and there were plenty of chairs for everyone. Service on the pool deck and even in the pool is excellent. You don’t feel like you need a swim up bar, but there is one at the smaller pool. As such, the smaller pool can get more full. The smaller pool has a sushi bar while the main pool has a pizzeria.

The bartenders get to know you quickly and are quick to keep you refilled, the entertainment staff is so fun, and we had so much fun at the silent disco.

The bed and the pillows were good. I don’t understand the complaints about it. We have the softest bed at home and were fine. I’ve had back surgery and didn’t wake up in pain. They’re fine. We had an ocean view room and you could smell the seaweed on the balcony but it was not as bad as people make it out to be.

The food caters to the American palate and is somewhat boring. The restaurants repeat menus, but the food is tasty enough. If you’re not a foodie you won’t mind. It was fresh and made in-house.

The best part were the resort raccoons who love to party at night. They’re so cute but they keep their distance.

I would definitely recommend this for adults who want a laidback kid-free vacation. Going other places with screaming kids was a bit much at times.