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- Iberostar Waves Paraiso del Mar
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Iberostar Waves Paraiso del Mar
Mexico, North America
Playa del Carmen
This magnificent beach resort is nestled in Playa Paraíso, right in the middle of Playa del Carmen and Puerto Morelos. Modern necessities blended with traditional Colonial style throughout the resort beginning at the lobby and ending in the beautifully designed accommodations. Whether you are traveling with family or friends, one of the best resorts in Riviera Maya has a little something to please everyone. This family friendly resort offers activities for all ages. For the young ones there are supervised child activities to learn and share with children of the same age group. While the children are at play, it is time for the adults to relax and rejuvenate at the resorts modern spa. With cleansing regimens, essential oil treatments, hydro massages and beauty services to relax and restore balance to mind and body. The property features pools, fitness center and on-site golf course. Cuisines from around the world, as well as delicious Mexican dishes featured at various dining venues. Room service allows dining in the comfort of your own comfortable room or suite. This luxury resort has everything you'll need to create memories to last a lifetime. The beautiful resort offers luxurious well-appointed rooms with amenities including air conditioning, and complimentary Wi-Fi. Many of the rooms have private balconies to relax and enjoy your morning coffee or a cocktail at sunset.
Hotel Information
Relax at the full-service spa, where you can enjoy massages, body treatments and facials. After practising your swing on the golf course, you can enjoy other recreational amenities including a nightclub and an outdoor pool. Additional features at this resort include complimentary wireless Internet access, concierge services and babysitting (surcharge).
Facilities
- Darts
- Tennis
- Billiards
- Volleyball
- Beauty salon*
- Spa treatments*
- Massage*
- Solarium *
- Steam bath*
- Sauna*
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent8,149 reviews
Excellent
59%
Very Good
25%
Average
10%
Poor
4%
Terrible
3%
Location
Cleanliness
Service
Value
Amazing amazing amazing
This was my 15th time to mexico 1st time at an iberostar my wife and I brought our 4 yr old daughter I cant even begin to describe to you the level of service food and grounds this amazing resort has to offer hands down the best food pools and most of all service they provided us normally at the end of a trip I look forward to coming home but im almost in tears leaving this beautiful place only knock on this resort is some things are a tiny bit dated ive stayed at grand bahia barcelos rui but they in my opinion dont even come close to this amazing place I will be back within a year the heat was sweltering but didnt either me in the slightest they have something for everyone of all ages amazing entertainment staff never fought for a pool chair or beach chair wasn't over crowded I could go on and on but if your on the fence about this resort dont be its truly amazing im sitting in the lobby waiting to leave and all I feel is I cant wait to come back I hope you enjoy this resort as much as we have adios mexico thank you
Iberostar Gets It!
Excellent resort with service to match! Diego, Omar, Manuel, Alesa, and David really helped to make our experience one of the best ever! We will be back!
Review by Tourist20564876686 Alexandria, Virginia
Fun, alot of experiences
Arrival hostess Amavilia frias de la pena is really good at her job!! The whole team was awesome but She definitely stood out!!
Amazing!!
My experience here was amazing for the 4 days that my partner and I went. The whole staff was amazing and worked well together to provide an exceptional experience for the guests. The arrival hostess named Amavilia Frias de la Pena was such a great individual to us. She was very friendly and helpful with ANYTHING that we needed. Del Mar is lucky to have her. We will definitely come back and hopefully see her again!!
Beware of "Invitations"! Pure Timeshare Trap
We were 'invited' to a special breakfast with promised upgrade amenities. "Let us amaze you!" was proudly announced in big letters on top of the 'invitation' sheet we received.
To do so, we had to wait until 10 am in our room when an employee came to fetch us and drove us to a Selection-class hotel. There we had to register, were asked to show passports and credit cards, and were questioned about our holiday experience. Then we had to wait again until a 'manager' came to take over.
After that, the whole situation quickly turned out to be nothing else but a high-pressure timeshare sales pitch.
The moment the highly trained sales team realized we were rational, well-informed, and wouldn't blindly sign a $20,000 to $160,000 contract with highly questionable value in return on the spot ("This offer is ONLY TODAY. You HAVE TO SIGN NOW, BECAUSE of our ongoing partnerships with major travel agencies..."), the friendly mask dropped. We were immediately "uninvited" and driven back. No breakfast, no apologies and promise kept: We really were amazed.
The promised perks are only for those ready to cave into a well-prepared manipulation. This whole charade wasted an entire morning of our precious holiday time. Terrible way to treat paying guests.
This is not how you win the loyal customers of tomorrow; this is how you lose them for a lifetime.
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