- Mexico Holidays
- Playa del Carmen
- Grand Velas Riviera Maya
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Grand Velas Riviera Maya
Mexico, North America
Playa del Carmen
Go Beyond All Inclusive At Our Luxury Riviera Maya Resort. Hugging the coast where the Caribbean Sea meets the Yucatan jungle, Grand Velas Riviera Maya takes you beyond all inclusive. Savor gourmet cuisine from renowned chefs, bring balance to body and mind with treatments in our holistic spa and unwind in suites with private terraces, plunge pools and uninhibited water views. Find refuge on the white sand beach or lounge by the infinity pool, paired with attentive service from our concierge. Schedule a massage in the comfort of your suite. Join an exciting excursion to explore lush jungles, underwater caves or Mayan ruins. Or, grab a drink at one of our vibrant lounges.
Hotel Information
Relax at the full-service spa, where you can enjoy massages, body treatments and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a fitness centre and karaoke. This property also features complimentary wireless Internet access, concierge services and babysitting (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Facilities
- Paddle tennis*
- Tennis*
- Billiards
- Volleyball
- Beauty salon*
- Spa treatments*
- Massage*
- Steam bath*
- Sauna
- Entertainment programme for children
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
5.0 Excellent6,957 reviews
Excellent
87%
Very Good
8%
Average
3%
Poor
1%
Terrible
1%
Location
Cleanliness
Service
Value
Exceptional Experience
We highly recommend this Grand Velas RM and are already looking forward to visiting their other property in Los Cabos!
The food and service were outstanding across the board — at all the bars, restaurants, and even room service.
For parents traveling with teenagers, the Teens Club is a true saving grace! They offer lots of activities, have incredibly attentive staff, and even provide great food for the kids. It gave us a chance to relax and enjoy some time knowing the teens were having fun and well taken care of.
The grounds are absolutely impeccable, and the gardens are beautiful. I’m definitely a beach person, so I was disappointed that we weren’t able to enjoy the beach during our stay. Unfortunately, the sargassum made it nearly impossible. The staff works incredibly hard to clean it up, but the amounts are so massive that it’s simply impossible to keep up.
A huge kudos to all the staff and management. Their warmth, attention to detail, and exceptional service truly made us feel like royalty throughout our stay.
We can’t wait to return and experience their Cabo property next!
An Unforgettable Family Vacation
The resort itself is beautiful, the food was exceptional, and the spa was truly one of the highlights of our trip. Every detail was thoughtfully taken care of, and the level of service was beyond what we expected.
A special thank-you goes to our two amazing concierges, Zuly and Paulo . They were absolutely outstanding. From the moment we arrived, they were incredibly attentive, courteous, warm, and genuinely caring. No matter what we asked for, they went above and beyond to make it happen. They were always available, incredibly responsive, and somehow seemed to anticipate what we needed before we even had to ask.
What impressed us most was that their service never felt forced or simply part of their job—it felt personal. They truly wanted to make sure our family had the best possible experience, and they succeeded.
The food throughout the resort was phenomenal, the spa was absolutely beautiful and relaxing, and every member of the staff we encountered was friendly, professional, and welcoming. You can tell that Grand Velas takes tremendous pride in creating an exceptional experience for their guests.
Review by mcantele florida
Luxury Stay at its Best
Grand Velas did not disappoint! This luxury resort was everything and more. From the time I was welcomed on the property to the time I departed with good byes, I felt like royalty. The beautiful and clean ambience, the pool meditation ceremony, the water journey at SeSpa, the adult pool, the views from every place at the resort, and my favorite restaurant Lucca, Velas Resort Cancun was AMAZING! Special thanks to Glenda, Carolina and Daniel for your excellent service, whatever I needed you all were right there. You all are very special people who made my stay most memorable. My business trip felt like a vacation! With gratitude, Thank You!
Excellent expoerence!
Great resort with lots of different areas to enjoy. Our experience was amazing since the moment we arrived, Alfonso & Braulio made the difference with their attentive service in anything we may need. Food was excellent in every restaurante, thanks to all the servers that gave the best service ever, Luz, Noe, Issac, Carlos, Daniela, David, Edgar & all!! The adults pool area was a must and we had the best time there everyday, thanks Eduardo, Javier, Jorge & Reyes. We’ll be back soon!!
Ultimate Getaway
Absolutely amazing property with the best service I've ever received at and all inclusive resort. Amazing restaurants for a fantastic culinary experience and the drinks provided an expansive variety of flavors and styles. Our concierge team of Enrique and Santos were there for my wife and I at every beckon call and were sure to provide a list of all the activities taking place on a daily basis. We truly were able to unplug and relax at this beautiful property!
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