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- The Royal Sands Resort and Spa All Inclusive
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The Royal Sands Resort and Spa All Inclusive
Mexico, North America
Cancun
This magnificent beachfront resort is conveniently located in the centre of Cancun's Caribben shoreline, just a stone's throw from Kukulcan Plaza shopping mall and a short walk from La Isla Shopping Village, offering its guests a peaceful setting in which to unwind and many leisure options for the more active ones. All 340 luxury villas have a unique architectural design and breath-taking ocean views of white sandy beaches with turquoise waters for added comfort. Visitors may relax at the on-site spa, have a refreshing swim by the swimming pool, play tennis and enjoy an impressive array of glamorous services, including themed nights and live entertainment shows with something different every night.
Facilities
- Wheelchair-accessible
- Car park
- 24-hour reception
- Late Check-out*
- Wired Internet
- Wi-fi
- Car hire*
- Transfer service*
- Secure parking
- Airport Shuttle*
- *Some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.5 Excellent11,894 reviews
Excellent
73%
Very Good
16%
Average
7%
Poor
3%
Terrible
2%
Location
Cleanliness
Service
Value
Excellent service
I love royal sands! I have been coming with my family for a couple of years and we always come back. I want to give a special shout out to Kevin Dominguez, the supervisor. Very attentive, polite and professional.
Review by sserrano91 New Rochelle, New York
Ownership change starting to become more noticeable
We’ve been coming to the Royal Sands for years as owners. The resort, amenities, and friendliness and hospitality of the staff is as wonderful as it has been. However, the resort is losing the “family” feel that used to make it feel like “home”. You used to be met with “Welcome Home” on arrival, now you’re hit with “Come to a sales presentation”. There’s a noticeable shift if priority from family/member focus to a sales/growth focus. I get it, that’s why HIVC purchased the properties, and to non members the changes are not noticeable. But, as a long time member, we’re starting to see the changes. We’ll continue to come based on the resort and the staff hospitality and hope the atmosphere becomes more inviting.
Review by RichCote Tampa, Florida
Not worth the cost
Not worth the value you pay for. Some staff members were really rude, the amenities are old style and the food wasn't that great. I won't go back and don't recommend it, specially for the price we paid for. The rooms are spacious and nice though.
Great time to relax and spend time with family.
Great place to spend with family and friends. Friendly staff always polite and cleanliness is awesome. Resort as a whole looks amazing as it did 25 years ago.
Review by Explorer67234603467 East Brunswick, New Jersey
20 years and counting !
This year marked our 20th year of going to the Royal Sands. Of course, things have changed over the years, especially since Holiday Inn has taken over but overall, a good experience again this year. We did the all-inclusive and must admit the food is marginal at best; the Bistro was our favorite, and Sisal was our least favorite. What really makes this place is the staff, very hard workers and for the most part everyone we encountered was very friendly. Special shout out to Pedro at the Phase 2 pool bar, always smiling and always remembered my go to cocktail and Kevin Dominguez at Sidelines sports bar, you guys rock!!
Review by Kevin757 Virginia Beach, Virginia
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