- Mexico Holidays
- Cancun
- Sun Palace Resort
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Sun Palace Resort
Mexico, North America
Cancun
The luxury couples-only hotel Sun Palace offers an exclusive oceanfront location, only a short drive from popular Cancun attractions, and provides state-of-the-art accommodations and exceptional on-site facilities and amenities. It is just a few minutes walk to the town centre where guests will discover many bars, restaurants and nightlife venues. Guests can easily discover top-rated golfing at the nearby golf clubs. Stunning Mayan archaeological sites along with an endless variety of water sports are also easily accessible.
SMOKE FREE PROPERTY
Facilities
- Volleyball
- Beauty salon*
- Spa treatments*
- Massage*
- Solarium
- Steam bath
- Sauna
- Entertainment programme for adults
- Sun loungers
- Outdoor freshwater pool
- Please note some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.5 Excellent10,008 reviews
Excellent
79%
Very Good
15%
Average
4%
Poor
1%
Terrible
1%
Location
Cleanliness
Service
Value
Fun in the Sun
We had an incredible 14-day vacation at the Sun Palace, Cancun. The staff were friendly, courteous and eager to serve. The service was world-class. Please consider our special recognition for the following services: • Restaurant service by Jesus, Javier, Estrella, Eduardo, manager Steven and chef Michel all at Aurora; Angel, Armando at Trattoria; Monica and Sandy at Fuego and Elision from the Sweet Shop. • Kevin and Guierillmo demonstrated professional Sommelier service during our special wine tasting. They never failed to recommend the perfect pairing for our dining experience. • Excellent bar service was provided every night at The Bar by Karina and Mike. We enjoyed talking and getting to know them. • Alfredo and Paulina, Monica, Keyla and Veronica provided excellent professional spa service. • Pool concierge service was special. Ricardo and German exceeded our needs every day. • Our Diamond Concierge service was wonderful and just keeps getting better. Giselle provided excellent pre-arrival communication and coordination.. She welcomed us with enthusiasm. She is an excellent face for the Palace brand.
Review by courtlanddrive Hattiesburg, Mississippi
Sun Palace is the BEST!
Sun Palace is the best - from the rooms to the food to the amazing people. We absolutely love it and have now been 3 times!
Bang for your buck! Great experience!
Extremely clean resort. Updated rooms and common areas. Very nice!! Lighting in room could be better. Very quiet at night while sleeping. Very friendly and helpful staff. Great food. Great entertainment and the staff are fun and welcoming!! The pools could use some updating but were still very nice. There’s a quiet pool and a lively one too so something for everyone. One complaint for me was the amount of sea grass in the water and on the beach area right in front of the resort. All around a great experience for the cost. I would definitely recommend it to others and return myself.
Review by jmdi97i Staten Island, New York
10/10 AMAZING
My wife and I came here for a year late honeymoon/anniversary, and we were astonished by the amazing quality, kindness, and hospitality of Sun Palace Resort. The staff was beyond helpful and friendly, always smiling and treating us like royalty. The amenities and activities were fantastic, and the food was AMAZING!! You have to try everything when you come. Room service was excellent and everything was always tidy and neat when we’d come back from dinner. The staff always went above and beyond and showed excellent character. 10/10 experience!
Birthday Vacation
The service and cleanliness of the resort was top notch. We were greeted every morning by Juan at breakfast at Auroras he was friendly and very attentive. Rooms were very clean, the grounds were impeccable. Transportation was also great. The atmosphere throughout the resort was amazing and I loved the scent throughout the resort. All the staff was very friendly and accommodating always eager to please. I didn’t think that there was any noise at the resort it was peaceful and quiet.
The entertainment staff was so much fun and friendly. We enjoyed Jonathan and everyone else. Jonathan was amazing.
We celebrated my girlfriend’s birthday while we were there and everyone else Restuarant acknowledged her and made her feel special.
The champagne and birthday cake was such a nice touch and surprise when we got back to the room on her birthday. She loved it. The roses and balloons that I ordered were also done with great taste.
Our stay at the resort was an over all 10!
Review by Jackie Y Howell, United States
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