Marriott Cancun Resort

Beautiful hotel, spacious rooms, many food options, and nightly entertainment. The pool entertainment staff make everything fun! There is a Mexican night on Wednesdays with a meal, plan ahead and attend. Cancel your other reservations because the varied entertainment was the best night of the week! The entire staff are friendly and helpful. Our only complaint is the tipping - when you pay for all inclusive, you don't want to walk around with cash. Take a tip from a cruise ship and let folks tip at the end. And a drink menu at the bars would help those who don't know how to order creative drinks. 😅

My family and I visited Marriott Cancun early August 2026 and we had a wonderful time there! The food at all of the restaurants were delicious and offered a great variety. The hotel itself was clean, well-maintained and pristine. We loved the pool area which we were at every day!

The Kids Club and entertainment team offered amazing activities and fun each day for the family. My husband and I also used their gym which was equipped with everything you need and helpful staff.

We highly recommend Marriott Cancun. All of the employees were also so friendly and kind. We particularly appreciated Samuel who took care of us each morning at the Toscanni restaurant for breakfast.

We have been coming to Marriott Cancun since they turned all inclusive and we have seen good changes and not so good changes. For the entertainment we are happy to see two nightly entertainments each day. If you want a great amazing energetic teacher don’t miss Adro’s class. He will get you moving. Alexis,and Javier also are good. We were happy to see Andi back. She’s great and we hope she becomes a manager. She deserves it.
Now restaurants. We are sad to see Casa Madre convert to buffet style with mostly American food and very little Mexican food. Bring back the menu and sit down. The food in Buffett was cold and not that good. Don’t worry if you want something ask. I want to thank Gustavo, the Restaurant Manager for making us food we enjoyed. Now bartenders. The bartenders at the pool are way off their game. They need improvement but don’t worry. Jasson at the sports bar, Enrique and Luis at the lobby bar, Carlos and Pedro at Hana and Pedro at the Asian restaurant are consistent and deserve acknowledgment. Now the pool workers. We drink a lot of diet soda and Izrael always had a cold Pepsi light waiting for us without asking . I can’t remember things two seconds later and he remembered our drinks every day. Also, thank you Fernando, Victor, Fabio, Alejandro, and Jesus for getting our sodas when we asked. Now the coffee shop didn’t make chocolate chip cookies and Pablo got us some every afternoon. Thank you! Also, Daniela from concierge went above and beyond bringing me my tamales to the Asian restaurant. I did not have to wait for the tamale truck to arrive. Izamar the hostess at Mikado always is very friendly and smiling which shows she loves her job. Also, I want to thank Ulises, the Customer Service Manager for making everything happen and being there if I needed anything. We can’t wait to come back to our second home.