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- Cancun
- Krystal Grand Cancun
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Krystal Grand Cancun
Mexico, North America
Cancun
Situated on a stretch of white-sand beachfront offering breathtaking views of the unbelievably blue Caribbean, Krystal Grand Cancun invites friends, families, and couples to a vibrant getaway. Krystal Grand Cancun is located near bustling Cancun and a mere 25 minutes from Cancun International Airport. Guests are treated to with Luxury where every meal or snack at six dining options and each delicious cocktail poured at five bars and lounges is included without any required reservations. Adults-only and kid-friendly pool options cater to the needs of any and all travelers while endless activities provide perfect entertainment.
Hotel Information
Pamper yourself with a visit to the spa, which offers massages, body treatments and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools and a fitness centre. Additional amenities at this hotel include complimentary wireless Internet access, concierge services and babysitting (surcharge).
Facilities
- Car park
- 24-hour reception
- Mobile phone coverage
- Wi-Fi*
- Local and international calls
- Car hire
- Valet parking
- Room service*
- Laundry service*
- Medical service*
- Some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent11,345 reviews
Excellent
62%
Very Good
19%
Average
10%
Poor
5%
Terrible
6%
Location
Cleanliness
Service
Value
Wonderful and friendly staff.
We had a wonderful experience at Krystal Grand Cancún, especially because of the amazing staff. Everyone was friendly, attentive, and always willing to help with a smile. The service was excellent, and the staff truly went above and beyond to make our stay enjoyable and comfortable. Their kindness and hospitality made a big difference in our experience. They turned a bad experience from 2 years ago to a destination spot we want to keep coming to. The staff was wonderful, the hotel was very nice. A special thanks to Lorena Gerente de calidad, Lupita, Christian, Christina from sales, Cesar the waiter from Ayami, the ladies at the spa, Diana and Jessica our concierge. We would definitely recommend Krystal Grand Cancún.
Service
Elizabeth Orea was a wonderful server at the Italian restaurant!
BEST EXPERIENCE
Very nice experience, service very nice and entretaining.
5* waiter service from Cesar
Cesar from Ayami restaurant really looked after us. Fabulous waiter
A good experience
It was a good experience the place and staff make you feel comfortable. The food is good but the portions are a little small.
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