- Mexico Holidays
- Cancun
- Krystal Cancun
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Krystal Cancun
Mexico, North America
Cancun
This fantastic modern and bright hotel enjoying panoramic views over the Caribbean Sea is excellently located directly on the white sandy beach. It is ideal both for leisure and for business travellers, as the Cancún Convention Center is just a few steps away. Numerous shopping facilities, restaurants and bars can be found in the surrounding area.
Facilities
- Wheelchair-accessible
- Car park
- 24-hour reception
- Mobile phone coverage
- Wi-fi
- Local and international calls
- Car hire
- Secure parking
- Valet parking
- Room service
- *Some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.0 Very Good11,464 reviews
Excellent
51%
Very Good
21%
Average
12%
Poor
7%
Terrible
9%
Location
Cleanliness
Service
Value
Amazing experience at Krystal Cancun!
My friend and I had a wonderful stay at Krystal Cancun. From the beautiful location to the warm and welcoming atmosphere, we really enjoyed our time at the hotel.
A special thank you to Daniel and Carlos, who provided exceptional hospitality throughout our stay. They were incredibly friendly, attentive, and genuinely caring, always making sure we were comfortable and had everything we needed.
Daniel in particular made our stay very special. His kindness, positive energy, and thoughtful service truly stood out and made us feel welcomed and appreciated.
It’s people like Daniel and Carlos who can truly make a vacation memorable. We are very grateful for their hospitality and would definitely recommend Krystal Cancun. We would love to come back!
Highly recommended
I had a great stay and a great experience at Krystal Cancun. They have a very good staff there and they provide excellent services. I would like to mention the employee Dzoara who is taking care of the entertainment part of the hotel. She is very nice and caring and makes sure you are very well entertained during your stay. A wonderful person. A special note as well for Gaspar at the bar and also the entire cleaning team.
They have made my journey incredible 🥰
Dulce and Jorge does the best drink ever at the bar near the spa. Unbeatable 🥰🥰
Best time in Krystal Cancun
Said is the best staff in animation team!!!! He has a lots of experience in tye field.
Worst vacation ever
10 year anniversary ruined by the hotel running a scam for time shares and the taxi left us waiting for over an hour at the excursion we tried. The room and elevator are so old and stink like old smoke and carpet. The beach was full of rotten seaweed and we never swam once. We are still stressed out by the terrible experience we had there they wrecked a birthday and anniversary with their poor service, terrible service, and lying. I rather sleep in a homeless shelter than to be around this vulture camp.
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