- Mexico Holidays
- Cancun
- Grand Park Royal Luxury Resort Cancun
1/96
View 96 Photos
Grand Park Royal Luxury Resort Cancun
Mexico, North America
Cancun
This All-Inclusive hotel is the ideal base to enjoy some perfect holidays in an outstanding environment, with magnificent views of white sand beaches and Nichupté Lagoon. The comfortable and spacious rooms offer cable TV, telephone and 24h room service. Guests will be able to choose from a wide range of dining options in any of the resaturants (reservation and dress code is requiered for some restaurants).
Facilities
- Other Protocol
- Darts
- Beach volleyball
- Fitness
- Aerobics
- Spa centre*
- Spa treatments*
- Massage*
- Hot tub
- Steam bath*
- Please note some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.5 Excellent17,445 reviews
Excellent
60%
Very Good
23%
Average
9%
Poor
4%
Terrible
4%
Location
Cleanliness
Service
Value
Steer clear, there are plenty of other resorts
Rooms were leaking water from ac, two restaurants closed, power outage, and bugs. Check in was long.
Horrible and disappointing stay
Hor-rible ! Don't waste your money. Food is blah at best. You're constantly eating with the wildlife. I paid extra to be on the adult only side, yet I had a bunch of noisy kids running around screaming at 1:00 in the morning. Staff and management are totally indifferent to whatever your concerns are. There was construction going on at every turn. And if you like quality alcoholic drinks, you're in for a rude awakening. They're forever getting your order wrong at the restaurants. And it's not like the don't understand what I'm saying, as I'm fluent in Spanish. I would never go back there or would I ever recommend anyone else doing so. If you do, remember, YOU WERE WARNED !!
Disappointed!
This property was horrible. The initial communication was not welcoming. The property is old. There is no main attractions besides the pool. There was only 2 restaurants to choose from and the food was absolutely horrible. The drinks was watered down with no top chef liquor. I had to venture off and spend additional money for food and drinks. If you want a steak you have to pay extra unless you agree to go to a 90 min presentation so that they can try to sell you a membership then they’ll give you 1 steak dinner and not a nice cut at that! The electricity and water was off 2 days for about 3 hours with no A/C, toilet, or water use and no communication from staff about the issue. The communication is horrible. The staff had an attitude if you didn’t have a tip. The room was not properly cleaned. I could go on and on but the good thing is there was No mosquitos!
Review by WJV910 Gatesville, Texas
Stress Free rest and relaxation
First time in Cancun and we stayed in this hotel resort. We had a full week of rest and relaxation. Excellent choice of food from breakfast, lunch, dinner to midnight snack. positive vibes, friendly staff and magnificent view of the sunrise in our Master suite ocean view room. Can’t get enough of this experience it seems time stand still in this place. We will go back again in the future.
Review by Joselene65 Toronto, Canada
grand park royal review
it was good, the service was good, they were all friendly and made my family feel comfortable. the resort was really nice and they're lots of food options
Your holiday to Mexico is just a phone call away
Call our Travel Specialists today on 01732 809 181
