- Mexico Holidays
- Cancun
- Dreams Sands Cancun Resort and Spa
Located in Cancun (Zona Hotelera), Dreams Sands Cancun Resort & Spa - All Inclusive is within a 5-minute drive of Cancun Convention Center and Tortuga Beach. This 4-star aparthotel is 2 mi (3.3 km) from Langosta Beach and 2.6 mi (4.2 km) from La Isla Shopping Mall. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 4 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this aparthotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge). Make yourself at home in one of the 414 air-conditioned guestrooms. Complimentary wired and wireless Internet access is available. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. This aparthotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at World Cafe, one of the aparthotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite. Distances are displayed to the nearest 0.1 mile and kilometer.West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.1 km/0.1 mi- Plaza Caracol Mall - 0.3 km/0.2 mi- Caracol Beach - 0.8 km/0.5 mi- Forum By The Sea Mall - 1 km/0.6 mi- Forum Beach - 1 km/0.6 mi- Cancun Convention Center - 1 km/0.6 mi- Gaviota Azul Beach - 1.1 km/0.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
Hotel needs a lot of love. It smells of mildew everywhere, ACs leaking (also everywhere). 50% of the time we wanted to go somewhere it was closed. Faucet handles falling off, tables had been broken and glued back together. Pool towels were crunchy and smelled. Every 5 minutes on the beach someone was trying to sell us something. Night time hang out spots were basically the teeny hotel lobby bar (with one bartender) and a hallway bar. Management is poor. We weren't asked at check out how the stay was, just given a $600 bill that wasn't even itemized! Wait staff was excellent but there were never enough bartenders anywhere. Shout out to Merlin at the spa who was amazing and the best thing about the whole experience.
We just return home from our stay at Dreams Sand Cancun over the Labour Day long weekend. Our experience was wonderful from start to finish. The hotel is very good, well maintained, and comfortable. The beach is absolutely amazing and we spent hours enjoying the beautiful water. Most of all, the staff made our trip special. Everyone was incredibly friendly, warm and attentive. We want to say thank you to Chef Jesus, Raul, Ricardo, Jorge, Mauritio, Argentina who provided exceptional service and made our family feel so welcome during our holiday. Thank you again to the entire team for such a relaxing and memorable vacation.
From the moment we arrived, Explorers Kids Club gave my son a safe and welcoming place to enjoy his own vacation. As a parent who is admittedly nervous about leaving my child anywhere—even in the States—I felt completely at ease here. Flor, Sharon, Cynthia, and Mariel were wonderful, along with Angie from Entertainment and the rest of the team. Everyone was kind, attentive, and made us feel comfortable from the beginning.
The staff was very thoughtful about keeping the children safe, engaged, and included. They were aware of my son’s allergies and went out of their way to find dairy-free snacks for him so he never felt left out 🥹. That meant a lot to me and showed how much care they put into what they do.
The biggest compliment is that my son didn’t want to leave! He had so much fun that he was excited to go back, which gave us the opportunity to relax and enjoy our time as well. I would absolutely trust them with my child again!
Thank you to Flor, Sharon, Cynthia, Mariel, Angie, and everyone else who cared for my son and helped make our trip so special!!
We have stayed at Dreams Sands Cancun four times now, and it truly never disappoints! Every visit reminds us why we continue coming back. We always upgrade to the Preferred Club, and the experience has consistently been wonderful.
The resort is incredibly clean and well maintained, the location and beach are beautiful, but what really makes Dreams Sands special is the staff. Some of the kindest, most welcoming, and hardworking people we’ve met are here. A huge shoutout to Issac, Candelario, Mauro, Russel, Josue, Usilies, Lorenzo, Roger, and so many others who have made our stays so memorable. Isaac has become one of our greatest friends and we can’t wait to see him again. The level of hospitality is one of the biggest reasons we continue choosing this resort year after year.
This trip, I also had a massage at the spa for the first time, and it was absolutely magical. I can’t believe I waited until our fourth visit to try it! It was incredible addition to an already amazing vacation.
After four stays, Dreams Sands continues to feel like a place we can count on for an amazing vacation and to meet the best people!! The cleanliness, service, atmosphere, and especially the people keep bringing us back. We already know this won’t be our last visit! ❤️ LA FAMILIA❤️🙏🏼❤️🙏🏼
I really enjoyed my stay at this hotel. The staff were very friendly and helpful, and there are five different restaurants to choose from, all included in the all-inclusive package. Additionally, the Japanese restaurant has a very nice performance that is also free of charge.
The hotel helps you with everything you need. They even offer you a room on the afternoon of your departure, so you can take a shower or get changed if you want to swim, since your regular room has to be vacated by 12:00.
Every night, there is a different show, and during the day there is also a wide range of activities available free of charge. There is always something to do, whether you want to relax, enjoy the entertainment, or take part in one of the many activities.
Very good also for families.
