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  • Mexico Holidays
  • Cancun
  • Cancun Bay Resort

Cancun Bay Resort

TripAdvisor Review
Mexico, North America
Cancun

With breathtaking views of Mujeres Bay, Cancun Bay Resort features a beachfront pool and relaxation pool, tennis courts and a hot tub with a bar. It is located near several of Cancun's restaurants, shops and entertainment venues. Cancun International Airport is 20 minutes' drive away and Cancun's commercial area can be reached in 15 minutes by car. Each room and suite at the resort has a private balcony or terrace with views of the lagoon, garden or sea.

Facilities

  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Secure parking
  • Room service*
  • Laundry service*
  • Launderette*
  • *Some facilities may incur an additional fee

The Local Area

Tripadvisor Reviews

Trip Advisor
4.5 Excellent4,685 reviews
Excellent
71%
Very Good
18%
Average
7%
Poor
2%
Terrible
3%
Location
Cleanliness
Service
Value
TripAdvisor Review
Great trip! I would recommend it to all!

It was amazing for me Angel Ivan and Dylan they where the best for me

Review by Harrynotfunny428 London, United Kingdom
TripAdvisor Review
Best couples resort in Cancun

Marvelous place and time had by me and my wife...really friendly staff...top waiters especially Ivan who looked after us like royalty! Excellent experience

TripAdvisor Review
A Hidden Gem in Cancun

What a fantastic time we’ve had at this hotel! We arrived as a party of 10 to celebrate my father’s 60th birthday and from day 1 the one thing we cannot fault is the staff! All the restaurant, bar and housekeeping are exceptionally friendly, polite and accommodating! But one name that definitely needs to be mentioned is Angel who runs the pool activities and sometimes the evening entertainment! Every day he would walk around the pool and check in with every guest ensuring that they’re okay! On the day of my dad’s 60th Angel went out of his way to ensure that his day was perfect, arranging for shots and a cake to be presented whilst we were all at the pool! He has been an absolute pleasure to be around and he deserves all the praise that I give and that countless others have given too! We leave on Wednesday but we’ve had the most wonderful time so far! Well worth the visit and more!

Review by AaronD19441996 Bristol, United Kingdom
TripAdvisor Review
Cancun Bay Resort should be renamed Angel Bay Resort

We are still here but this has honestly been the best holiday. Its my first time to Mexico but I will definitely be back and would recommend this hotel in a heartbeat!.

Angel from entertainment made the day time! Interacting with everyone, music, volleyball, banter and loved winning the Disney Pictionary. Shame the winnings was a tequila shot though lol

Food was good also. A range of different dishes too. Different themes nightly. Pools and bars were good too. Entertainment in the evening was fantastic too. MJ tribute and Pop Dance troupe were incredible! Location is perfect too.

When we arrived they put us in a double instead of a twin however without making much of a fuss they upgraded us to a twin junior suite for no additional charge, what service!

Only faults I would say would be the smell of seaweed but that can't really be helped, at least they clear this from the beach after all. And the sea hammocks that were advertised were not there our entire stay, which was a little disappointing.

Other than those points everything else was amazing. And again Angel was honestly the best! #nevergoingtogiveyouup!

TripAdvisor Review
We have loved it!

I can honestly say, if you want a break from hotel chains and fancy something smaller and more personal I can highly recommend this place. The staff are friendly (Ivan is very kind), the hotel is clean, the food is great, the entertainment is plenty full and the beach is stunning (although compact). It is also in a great spot for down town Cancun and the hotel zone.

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