Jumeirah Mina A Salam

We have just spent 9 wonderful days here. Yes there are lots of works/upgrades going on in and around the hotel but this did not spoil our experience at all . We honestly cannot speak highly enough of all the staff who go out of their way to make everything perfect. They truly do care that you have the best experience during your stay . Our room was cleaned and refreshed twice daily and included all the amenities that you need during your stay . Special thanks to Abhijeet, Faqrul and Jude. You did a wonderful job . All the team in the main restaurant for breakfast are simply amazing, again going above and beyond to provide for your every request. Special mention to Giats , always greeted us with a smile and friendly chat, thankyou for the protein shakes !! Unbelievable service. There are too many staff to mention, from the cleaning team , beach guys , pool guys (Monju) best sunglasses cleaner in Dubai and Richard who called us a cab every night, always friendly and good for a chat . Everyone is a credit to Mina Al Salam and they make a wonderful hotel extra special . The final mention goes to Trishana, you amazed us last year with your generosity and this year you have done it again . We cannot speak highly enough of you and all your team . We will be back again. Great location, amazing facilities, excellent food , cannot fault the hotel whatsoever. 10/10

I recently stayed with my family at Jumeirah Mina al Salam, we were moved there because Jumeirah al Qasr, that we booked, was closed due to renovations. I have to say I was not disappointed at all by the change, the hotel it’s nice, with Oriental vibes, I know it was recently renewed and everything was perfect. We had two connecting rooms, choice I suggest you if you go there with family (adults or kids), or friends, because you have a private hallway that makes your rooms quieter. The only con is that in the room there is only one closet, so you don’t have much space where to store your clothes if you stay many days. If you can, choose the sea view rooms, the view is fabulous! The service was top notch as in any Jumeirah property, the concierge always tried to pleased us, so thank you! I want to thank THUSITHA from security, he always greeted us with a wonderful smile wishing us a wonderful day/afternoon/evening, his smile made our days more cheerful! Breakfast was awesome, you can find there everything you want, fresh fruit, local food, egg station, pancake station, international food hot and cold and even ice-cream! I want to thank Rohan, he always greeted us as old friends, remembering what was our favourite table where to have breakfast, he noticed my flowers in the hair every day, so thank you! I also want to thank another guy working at breakfast, unfortunately I didn’t ask him his name, I think he was from Philippines, my father (+70) still thank you for telling him he looked like a 40ish 😂. We had a club room so every evening we enjoyed the happy hour. Forget sad nearly empty plates, here the happy hour was awesome, well prepared, tasty and rich. Thank you Ezal for your smile and kindness all days we were there! We had the access to the pool reserved to club rooms and suites, but the area is not very big and not a lot of shade so we always stayed at the beach. The swimming pool there is nice, an infinity pool, non gigantic but big enough to join it. During the morning staff passed giving to guests juice shots, ice bars or cleaning sunglasses lens. I really appreciated them, expecially when they brought ice bars since it’s very hot in June! Unfortunately the service was quite random. I only saw the staff member cleaning the sunglasses lens once in 14 days, ice-bar was brought only 4-5 times in 14 days and the same the juice shots. And all of them at different times in the morning. It would be better to have a service with defined hours of service in my opinion. In conclusion I can raccomand everybody to come here and enjoy the hotel, their service, facilities and the staff that will pamper you in any way possibile! Thank you to you all!