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- Jumeirah
- Atlantis the Palm
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Atlantis the Palm
United Arab Emirates, Middle East
Jumeirah
Atlantis, The Palm is a 1,548-room ocean-themed destination resort that will take you a world away from your everyday. Spectacularly situated on the crescent of Dubai's iconic Palm Island, this majestic resort is home to mesmerising experiences that will give you a holiday of a lifetime.
Thrill-seekers can enjoy record-breaking rides at Atlantis Aquaventure Waterpark, the world's largest waterpark with a total of 105 slides, attractions, and experiences. Take the Leap of Faith and slide through a shark-filled lagoon or enjoy the river rapids in the Lazy River. Guests can enjoy The Lost Chambers Aquarium and witness the myth of Atlantis brought to life through a maze of underground tunnels offering underwater views of 65,000 marine animals. Those looking to make new friends can interact with the charming lndo-Pacific bottlenose dolphins at Dolphin Bay or furry South African fur seals at Sea Lion Point.
Guests staying at Atlantis, The Palm benefit from daily complimentary access to Atlantis Aquaventure Waterpark and The Lost Chambers Aquarium and enjoy exclusive rates at Dolphin Bay and Sea Lion Point during their stay.
For food lovers, Atlantis, The Palm is an extraordinary culinary destination, with award-winning restaurants and celebrity chef experiences from Gordon Ramsay, Nobu Matsuhisa and Giorgio Locatelli.
Kids and teens can take a break from their parents with Atlantis Kids Club for children ages 4 to 12 and The Zone for teens ages 13 to 17. Mum and dad unwind from the daily grind in one of the 27 treatment rooms at the award-winning ShuiQi Spa & Fitness.
Hotel Information
Pamper yourself with a visit to the spa, which offers massages, body treatments and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this hotel include complimentary wireless Internet access, concierge services and babysitting (surcharge).
Facilities
- Private beach
- Two Swimming Pools
- Selection of shops*
- 23 bars and restaurants*
- ShuiQi Fitness Centre*
- ShuiQi Spa*
- The Lost Chambers Aquarium
- Aquaventure Waterpark
- Excursions Desk*
- Diving*
- * at a fee
- Please note some facilities may incur an additional fee
- Please note some restaurants/bars may require a reservation and enforce a dress code
The Local Area
Tripadvisor Reviews
4.5 Excellent11,551 reviews
Excellent
86%
Very Good
6%
Average
3%
Poor
1%
Terrible
3%
Location
Cleanliness
Service
Value
Amazing service
Ranjiith was amazing (16th floor) He took care of all of our needs to ensure we had an amazing time Will definitely come again
Åk inte dit
⭐️ Not worth the money We visited Atlantis Waterpark in Dubai and were unfortunately very disappointed. The entrance fee is extremely expensive, and on top of that, you have to pay a lot extra for a locker. For the price, we expected a much better experience. When we wanted to buy food, there was hardly anything available because a lot of the food was sold out. The queues for the attractions were also extremely long, which meant that we barely got to go on any rides during the day. We also found the park poorly signposted and difficult to navigate, and for adults there wasn’t really a good pool where you could simply relax and cool down. Overall, we feel that the price is far too high for what you actually get. With the long queues, expensive extras, lack of food and poor signage, the experience simply wasn’t worth the money.
Sai Kumar Is lovely
Sai Kumar was lovely and always cleaned our room to a very high standard
Family Holiday 2026 room 9460/9462
⭐⭐⭐☆☆ A Wonderful Stay with a Few Areas to Improve
We had a lovely stay at Atlantis The Palm overall, and I have to say that the majority of the staff were absolutely amazing. From the breakfast team to the wider hotel staff, we experienced a very high level of service and genuine effort to make our stay enjoyable.
The breakfast team deserves a special mention. Starting with Kyaw amazing service They were fantastic every morning — friendly, attentive, and always willing to help. In particular, Rubel stood out. I believe he is a supervisor, and he was exceptional throughout our stay. Whatever we needed or asked for, Rubel always went out of his way to make it happen. He consistently made sure our requirements were met, and his attitude and service really made a difference. Five stars for Rubel without hesitation! ⭐⭐⭐⭐⭐
I would also like to give a special mention to Hannah, the manager at the front desk. She was fantastic and showed exactly the level of care and professionalism you would expect from a five-star hotel. Hannah deserves five stars. ⭐⭐⭐⭐⭐
Unfortunately, the front desk experience overall was not quite at the five-star standard we expected from Atlantis The Palm. The staff were polite, but there seemed to be a lack of warmth, emotion, and genuine care. We didn’t feel the same level of attention or enthusiasm that we experienced from the rest of the hotel team. I believe the front desk could benefit from some additional training, particularly around guest engagement and creating a more welcoming experience.
Because of this, I would personally rate the front desk experience 3 out of 5. However, Hannah was definitely the exception and showed us what five-star service should look like.
Apart from that, the rest of our experience was excellent. The staff throughout the hotel were wonderful, and the breakfast team in particular were absolutely amazing.
Overall, Atlantis The Palm is a fantastic hotel, and with a little more attention to the guest experience and training at the front desk, I think it could be even better.
Special thanks to Rubel, Hannah, and the entire breakfast team for making our stay so enjoyable. You were amazing! ⭐⭐⭐⭐⭐
Sarker, the best room assistant
Sarker the man who cleaned our room went above and beyond, he was meticulously clean over our room and nothing was ever too much for him
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