- Dubai Holidays
- Jumeirah The Palm
- NH Collection Dubai The Palm
This sophisticated hotel is in Jumeirah. The total number of guest rooms is 532. NH Collection Dubai The Palm invites guests to revel in the unique delights of the city from its prime location while enjoying outstanding service at the hotel. Just steps from the modern property is the exclusive private beach club, overlooked by the hotel's rooftop infinity pool. Guests can feel relaxed after visiting one of the NH Collection spa's three treatment rooms or invigorated from a session at the hotel's gym, open 24/7. NH Collection Kids Club is open for use by our guests aged 4 to 12 years old from 08:00 to 19:00 each day.
Guests enjoy direct beach access over the promenade and are just a short journey from all of Dubai’s top attractions, including the Burj Khalifa, Dubai Mall and Dubai Marina. Our sunset-facing rooftop infinity pool with its elegant bar and lounge is the perfect place to relax between excursions. Those seeking excitement can indulge at the hotel’s lively sports bar, Dubai’s new go-to.
Take time to pamper yourself with a visit to the full-service spa. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This hotel also features complimentary wireless Internet access, concierge services and babysitting (surcharge).
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
Review for seven sports bar. Jim’s great with both of our kids and couldn’t do enough to help us. Definitely the best in there. Food and atmosphere was great.
Goooood!!!!!good food for dinner in Mairoa and service by ram was amazing..
I was at the infinity pool of Nh collection and was served by Mansour who provided outstanding customer service. Without having to order he remembered my previous order which shows his attention to detail. Thanks Mansour.
⚠️ PLEASE READ — THIS REVIEW IS ABOUT THE CAR RENTAL COMPANY OPERATING FROM INSIDE THE HOTEL, NOT THE HOTEL ITSELF.
Car rental company name : “ Silver Rent A Car”
I am leaving this review here because the car rental company operates from inside the hotel but does not appear to have its own TripAdvisor page. I feel other guests need to know about our experience before deciding to rent a car from them.
Everything was completely fine with the car throughout the day. We drove to a car park, parked the car, and noticed that the radiator had suddenly started leaking. We immediately contacted the car rental company and the police and gave a statement to the police.
A man from the rental company came to us and seemed very relaxed about the situation. He told us it appeared to be something small. The boss of the company also came to meet us and similarly did not seem concerned. He said the car would be taken to a garage.
I had specifically paid for insurance with the rental, and my contract stated that damage was covered. At the time, I was told that the insurance would cover the situation.
What happened afterwards was completely different.
I later received a phone call from the rental company and spoke to the boss. I was initially asked to pay 3,000 AED. The amount then changed to 9,000 AED and eventually to 12,000 AED.
I repeatedly explained that I did not have that amount of money and, more importantly, that I had paid for insurance and my contract stated that I was covered.
During this conversation, I was told: “Pay it or I will block you going home to your country.”
Being on holiday in a foreign country and being told that I could be prevented from going home was extremely frightening and stressful. Because of the pressure I was under, I ended up paying 3,000 AED, which was all the money I had available.
They then tried to arrange a payment plan for me to pay the remaining amount within 15 days and wanted me to sign another contract.
Thankfully, before signing anything else, I decided to contact Dubai Police directly.
Dubai Police were extremely helpful. I sent them photographs of the rental contract I had signed, including the insurance terms. After reviewing the situation, I was informed that the insurance DID cover the incident and that I was able to return home from my holiday. I was also informed that the money I had already paid was to be returned to me within 30 days.
I cannot describe how relieved I was after speaking to the police, especially after previously being threatened that I could be prevented from returning to my own country.
I want to be very clear that I am not writing this to unfairly criticise the hotel itself. I am posting here because this car rental company operates from inside the hotel and does not have a TripAdvisor page where I can share my experience.
If you are staying at this hotel and considering renting a car from the company operating inside it, PLEASE be extremely careful. Read your entire contract, keep photographs/copies of everything you sign, do not sign additional documents that you do not fully understand, and contact the relevant authorities yourself if you are being asked for money that you believe is covered by your contract.
This was an incredibly stressful experience and one that I would not want another tourist to go through.
I’m stay here 7 days . It was very nice hotel . Miora staff is very nice and friendly. Thanks this restaurant specifically Gimhani and piyumi nice girls thank touuuu
