- Dubai Holidays
- Dubai City
- Shangri La Dubai
The hotel is convenient to the areas many business - cultural - and recreational destinations including the Dubai World Trade Center Jumeirah Mosque - and public beaches.
NEAR DWTC- FREE WIFI- VIEWS OF BURJ KHALIFA- POOL- SPA- TENNIS- SQUASH- FITNESS CENTER- FINE DINING- MEETING ROOMSShangri-La Hotel Dubai organizes - complimentary scheduled shuttle transfers to Business Bay - Dubai International Financial Centre - Emaar Square - Dubai World Trade Centre and Dubai Mall
The elegant Shangri-La Hotel Dubai is located in heart of the city on Sheikh Zayed Road just 15 minutes from Dubai International Airport and only five to 10 minutes away from key locations like Business Bay - Emaar Square - Dubai International Financial Centre - Dubai World Trade Centre and Dubai Mall.
The hotel boasts 302 spacious and luxurious - Arabian-inspired rooms with warm earth tones - For a touch of exclusivity and privacy-guests can stay on the two floors of Shangri-La s elegant Horizon Club - To meet the needs of long-stay guests - the hotel also offers 126 serviced - furnished apartments - Relaxation and wellness can be found at CHI -The Spa at Shangri-La where the fundamentals of vitality - fitness and beauty are realized.
For more information on our health and hygiene precautionary measures cancellation fee waivers and Golden Circle - please visit shangri-la.com/cares
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
Our experience at Shangri-La Dubai, from check-in to check-out, was absolutely amazing. What could have simply been a two-day trip turned into a really special experience, and the staff went above and beyond to make it memorable for us.
We were celebrating my partner’s birthday, and at check-in I was offered a complimentary upgrade to a room with a Burj Khalifa view. The check-in team were incredibly helpful and even showed me another room with an even more amazing view before I made my decision. We ultimately opted for the view room, and it was absolutely worth it.
The Guest Relations team really made our stay extra special. I was in communication with Zora, Kunga and Soad before and upon arrival, and they arranged for a beautiful birthday surprise in our room — a cake, flowers and balloons — while we were out for dinner. It was such a thoughtful touch and a lovely surprise when we returned.
Kunga also made a huge effort with our little one from the moment we arrived. She gave him a balloon at check-in and very quickly made friends with him. It genuinely made his stay, and he became so fond of her that he even insisted on drawing her a picture before we left. Those little moments are what really stood out to us.
Khodarahm, who we saw regularly in the lobby, was another member of the team who consistently went the extra mile. He was incredibly friendly and gentle with our little one. One particularly lovely moment was when our son fell asleep in the taxi — Khodarahm actually carried him from the taxi into the lobby so we could get settled without waking him. That level of care and attentiveness really says a lot about the service at this hotel.
We’re genuinely sad that our two-day trip came to an end so quickly, but we’ve come away with some incredible memories. The location, the views and the hotel itself were fantastic, but it was the people who made the stay truly special.
A huge thank you to the entire team, especially Zora, Kunga, Soad and Khodarahm, for making our stay so memorable.
As always, the service level of Shangri-la hotel is top notch. From the entrance of the hotel Khodaram help our family with our luggage. Very friendly and attentive. Soad was also very accommodating to our 2 year old son. Keeps him smiling whenever we are in the lobby. Hamid from the check in counter was exceptional, everyrhing went well and smooth as it can be. He gave us a quick tour of the hotel by telling the locations of the facility. Special thank you to the kabayans working at the hotel who kept us feel at home with those friendy smiles and small talks.
The rooms is really big for our family of 2 adults and 2 kids. The bea is very comfy. Room service was on point. Everyhting was seemless. Thank you Shangri-la Dubai.
What a fantastic experience returning to Shangri-La Dubai!
From the moment I arrived, I felt genuinely welcomed. Several members of the staff remembered me from my previous stay three months ago, which was such a wonderful personal touch and immediately made me feel like a valued returning guest. This kind of recognition and hospitality is exactly what makes a hotel stand out.
I was absolutely delighted to receive an upgrade from my Executive Room to a beautiful suite. It was spacious, extremely comfortable and very well designed, with plenty of storage space — something I really appreciate during a hotel stay. The bathroom was excellent, with a large bathtub, a separate spacious shower and a generous selection of amenities. Everything felt luxurious, comfortable and thoughtfully prepared.
Breakfast was another highlight. The buffet was rich and extensive, with an excellent variety of fresh, high-quality options. It was exactly the kind of breakfast you hope to find at a five-star hotel.
I also really enjoyed the Executive Lounge. It has a very pleasant and relaxing atmosphere, and the afternoon happy hour was a great addition to the experience — a lovely place to unwind, enjoy some drinks and food, and relax after a busy day.
Shangri-La Dubai has once again shown me why it is one of my favorite hotels in Dubai. I left extremely happy with my stay and am already looking forward to returning!
We had a lovely stay at Shangri-La Dubai, but what really stood out happened after we had already checked out.
We left a work phone behind in our room. Instead of it simply disappearing, the housekeeping team found it, stored it safely in Lost and Found, and took the initiative to email us to let us know. Nu Nu Hnin from Housekeeping was clear, patient, and professional throughout, and once we got in touch, arranging the collection was quick and completely fuss-free. We had the phone back in no time.
Honesty and integrity like this can't be advertised — it comes down to the calibre of the people a hotel hires and the standards it holds them to. Thank you to Nu Nu Hnin and the entire Shangri-La Dubai team for the care you showed us. We will certainly be back.
Good day from Exceed World Travel,
It was an exceptional stay at my favorite hotel; this time, the experience was truly indescribable, featuring wonderful service. I would like to specifically mention the team at the Horizon Lounge on the 41st floor—Nima, Janeth, Keith, Saw, Maia, Erica, and Chef Mwana. Many thanks for the wonderful arrangements and special care, as always.
Best Regards,
Osama Jarrar
General Manager
Exceed World Travel & Tourism
