- Dubai Holidays
- Dubai City
- City Max Hotel Bur Dubai
1/13
View 12 Photos
City Max Hotel Bur Dubai
United Arab Emirates, Middle East
Dubai City
Perfectly located amidst the vibrant district of Bur Dubai and close to everything that makes Dubai a world class city. The hotel offers a range of restaurants and has a roof top swimming pool perfect for sunbathing by under the Arabian sun.
Rooms at City Max Hotel Bur Dubai
Comfortable twin rooms are air-conditioned and have en suite bathroom. They are also equipped with a LCD TV, Internet access including Wi-Fi, safe, tea and coffee making facilities, a fridge and direct-dial telephone.
Facilities
- FREE Wi-Fi
- Aqua Pool Bar
- Cafe
- 4 Dining Areas
- Restaurants
- Gym
- Rooftop Swimming Pool
Room Types
The Local Area
Perfectly located amidst the vibrant district of Bur Dubai and close to everything that makes Dubai a world class city. The hotel offers a range of restaurants and has a roof top swimming pool perfect for sunbathing by under the Arabian sun.
Tripadvisor Reviews
4.5 Excellent7,233 reviews
Excellent
61%
Very Good
21%
Average
9%
Poor
3%
Terrible
5%
Location
Cleanliness
Service
Value
Worst hotel experience I've ever had
⭐ 1/5 | Worst hotel experience I've ever had
Stayed for 5 days and genuinely regret spending my money here. I understand it's a budget hotel, but the service was cheaper than the price itself.
Zero hospitality from arrival. Nobody helped with luggage, and I even saw a lady struggling with 2 suitcases and 3 bags with no assistance. We practically had to beg to leave our luggage there.
Very limited food options, mostly Indian food for breakfast/lunch. The pool was under maintenance for the entire 5 days. Room service was terrible, staff came whenever they wanted, did the bare minimum, and acted like replacing towels or mugs was a favor.
The service line doesn't answer, requests are ignored, and you have to go to reception for basic things. Keycard didn't work properly. Old TV with almost nothing to watch.
Food orders were forgotten or brought incorrectly, and sometimes staff acted like we never ordered.
This felt like they only wanted your money so you could sleep in a bed. I'm not expecting luxury from a budget hotel, just basic hospitality and customer service.
There are many hotels at similar prices with much better service. Save your money and stay somewhere else. I would not recommend this hotel.
Amazing Stay.
Had an amazing stay at City Max! I would like to thank the entire City Max team for making our trip so comfortable and memorable. Everyone we interacted with was friendly, professional, and always ready to help with a smile.
A special thanks to Saroj from the Housekeeping team. Our room was always spotless and perfectly maintained. Thank you, champ—you did an amazing job!
Also, a big thank you to the gentleman at the Coffee Shop (I think his name was Janam, apologies if I got it wrong). Your hospitality and positive attitude made every visit enjoyable.
A huge thanks to the Front Office Team for giving us one of the best rooms in the property, with an absolutely stunning view of the Burj Khalifa. Waking up to that view was definitely one of the highlights of our stay!
Last but not least, a special thank you to John from the Security team at High So Club. You truly know how to take care of guests visiting the club and made us feel safe, comfortable, and well looked after throughout the evening. Your professionalism and kindness really stood out.
Thank you once again to everyone at City Max for such wonderful hospitality. We will definitely be back and highly recommend this place to anyone visiting Dubai!
Review by 322shubhamc Ludhiana, India
Value for Money
Prime location of Dubai...all available within reach. Staff excellent. Room neat and clean. Separate rooms for smokers and non smokers available.
Good Stay
I chose to stay at this hotel for two nights because I had to visit a nearby hospital. Although the room rates are seasonal, I found the room to be comfortable, well-maintained, and excellent value for the experience.
I would like to extend my sincere appreciation to the Front Office Manager, Mr. Rahul, for his kindness and warm hospitality throughout my stay. I was also warmly welcomed during check-in by Ms. Kornilia, who was exceptionally friendly, attentive, and clearly passionate about providing outstanding guest service.
My sincere thanks also go to Mr. Archie from Housekeeping for ensuring that the room and amenities were perfectly arranged and well prepared, making my stay even more comfortable.
I also ordered room service for lunch, and I was very pleased with both the quality of the food and the excellent service. The staff handled my order professionally, and they genuinely cared about ensuring that guests had a pleasant dining experience.
Thank you to the entire team for your outstanding hospitality and dedication. You truly made my stay memorable, relaxing, and comfortable and I look forward to returning in the future.
Amazing experience
Its always amazing staying at the city max. The cleanliness, friendliness of the staff and the pocket friendly prices. My always to go property
Review by damalien2018 United Arab Emirates
Your holiday to Dubai is just a phone call away
Call our Travel Specialists today on 01732 809 181
